I'm disappointed in almost every aspect of this transaction that I could be. They held true to the price, but everything else has been a disaster. Delivery was off by a magnitude of months (yes, plural). The trailer showed up with many things wrong ; including that I couldn't even latch the front door. There's chips in the countertop, and the trim has quarter inch gaps, cut by, presumably Helen Keller. The furnace came wired incorrectly too. The communication is awful. They're great at lip service, but that's about the end of the service provided. I've reached out a couple times stating my frustration since delivery - and I'm going on a month of hearing crickets. Unless you know this information moving forward, I'd choose someone else. This has been an awful experience. read more

Wear your ice grippers. These folks are slick, in my opinion, and not in a good way. They said what if took to get the sale, but service after the sale--you can forget that. There are lots of reputable dealers out there. Shop around. I'm VERY SORRY I spent my money here. read more

I have thought about writing a review for a long time and put it off until now. I never want to say anything bad about anyone and I try to give everyone a chance but Unfortunately I cannot recommend this place. The only reason why for 2 stars is we love our layout of the home, that's it. our home doesn't stay warm since they use the cheapest insulation known to man, it's probably not up to code for the state of Maine. We had to go up in the attic and move the insulation back because they had pulled some of it up and carelessly never moved it back so there were empty spots. If you sign the contract with them then they stop answering your messages. Don't worry they will be super nice to your face but anytime you need something answered you have to go there for them to even acknowledge you. Don't count on them even being remotely on time with what they say. Add 8 months onto what ever they say so your not disappointed but don't worry you will be disappointed at some point. There is a LONG list of stuff they didn't finish or put off or tried to get out of including insulation, finish work, half of a room with different flooring, putting rug down instead of wood. When it comes down to it when this company has the sale they no longer care about quality, efficiency, or anything really. Every day we find more stuff they cheaped out on, rushed jobs, and things they just didn't do. We signed a contracted list of things that needed to be fixed and or finished which never got completed over 6 months later. I feel sorry about this review but don't waste your money on a company that doesn't care about you just how deep your pockets are. Don't bother with upgrades because you won't get them. We feel cheated honestly and extremely frustrated. Outside of this business I'm sure everyone who works and is involved in this company are great individuals, not so much when it comes to the professional business world. Do yourself a favor and go with a different modular company. read more

My husband and I hired Al Benner to move a mobile home for us, and to install skirting around the base. Al Benner sent a gentleman to install the skirting after hours. The gentleman was in a hurry to get home and didn't do a very good job. He didn't allow for any movement at all. There were pieces coming undone two days after the install. My husband called Dave from Al Benner to explain the problem, and ask for someone to come and fix it. Dave told my husband to come over and he would give him some shorter replacement pieces of skirting. When we got there he stood and watched my husband retrieve the skirting and cut them. He didn't even offer to help, just watched. Over the winter we struggled daily to keep the skirting up, battling frozen pipes and caved in skirting. Today, my husband called again to ask if someone could please come and fix the skirting, as we had paid 1,000 dollars for it. Dave rudely told my husband that there were no refunds. Mike explained that we didn't want a refund, just for someone to please come and fix the job. Dave told my husband "if you want to have a di** attitude about this I won't send anyone out." My husband spoke to Dave very tactfully and wasn't rude at all. I witnessed this. I am shocked and appalled at how they run their business at Al Benner. Needless to say, we will NEVER do business with these people again, and I would strongly recommend that noone else try their luck here either. They are unpersonable, and very unprofessional. read more