I moved into a new condo and needed the locks re-keyed. I also needed a keypad deadbolt install…read moreinstalled. I booked the appointment online through Randy's website. He was quick to respond, inquire about my needs and schedule a time that same week. Randy arrived on time and was quick to complete all the tasks and was able to duplicate extra keys from his truck. I even added a last-minute request to fix a bedroom door lock that was not closing correctly. He fixed that as well. I highly recommend Assured Lock and Key Service. Randy was excellent. He offered helpful suggestions and was reasonably priced.

I bought an electronic lock for our house from an online source. Good company but the keys did not…read morework in the lock. Of course I had followed the instructions in the package so the lock was fully installed before the step to try the key appeared in the instructions. Ugh. I was not about to undo and return the lock so I called Assured Lock and Key. After telling Randy my plight he said he could be at my house in a couple of hours. Same day service!!! Randy, rekeyed the lock, made me two new keys and even adjusted the strike plate to make the lock work properly. The cost for all of this was really reasonable. Randy knows locks and will be our first call when we need lock service again. Thank you!!

I stopped in with a handful for lock cylinders for some new smart locks that I was hoping to be…read morerekeyed in a somewhat unusual master/tenant arrangement. Tom was able to get me set up the way I was hoping and very quickly too. The price was reasonable and the service was top notch.

Lost my key to my old '90 Nissan 300ZX. Dealership surely would have gouged me for it…read more I brought the lock in, he guessed the key based on the tumblers. Widdled it down and within 15 minutes, we had a key that worked. I wont say what he charged but he definitely undersold himself! Awesome service. Will come back.

My husband visited the shop today with two remotes that needed attention. Our problems were solved…read morewithout having to purchase new fobs and have them programmed. It is so refreshing to deal with someone who is honest and willing to save the consumer money rather than selling them a product that they don't need. HIGHLY recommend.

I called him a 3 days in a row, and he never called me back. 247 does not apply here because he…read moredoesn't answer./ His phone, and when he does show up, hes very rude and ignorant and thinks He walks on water which he clearly does not. His attitude stems from his Short man syndrome. I will never Recommend him to Anyone I know? Accept my worst enemyAnd at least

Very professional and responded quickly. All good until I got the bill. $100 service call, $50…read moretravel for each direction(half hour travel) , $5 for key copy and the $25 remaining must have been for the 3-5 minutes to unlock my door. I personally find this an outrageous amount of money for this job. I'm on a fixed income and don't take paying $230 easily. I've used locksmiths before for this same job and this man charged me almost double.

Came fast and expertly repaired and rekeyed an obsolete Sargent lock. Very reasonably priced also…read more Highly recommend.

Excellent in service, quality, and thoroughness!! The best here in the area!!! You will not go…read morewrong in your choice!

Couldn't be more impressed! We became locked out of our house on a chilly morning. We called Access…read moreLock and Bill answered. He said he would be over in 15 minutes. We were awestruck. He came and within 15 minutes he had figured out how we could get in, without changing the locks or breaking into some other entry way into the house, He was smart, very nice and the price was VERY reasonable.

This locksmith did exactly what he said he would, at the price quoted. He came on time and…read moreexplained everything and didn't overcharged me. Great work!

From the owner: Your business is important to you. A break-in at your commercial space could spell financial…read moredisaster. You can protect your property from burglars by calling on a commercial locksmith from Advanced Locksmith in Pittston, Maine. You'll get efficient and reliable services, whether you need to rekey your locks or have a master key made. Either way, a commercial locksmith from our team can handle your lock and key problems.

Matt returned my call right away and fixed all six door knobs and some locks in our old house. I…read morerecommend him completely! So nice and 100% reliable.

This company doesn't answer the phone and doesn't return phone calls so I don't see how they can…read moreeven stay in business. I've left 3 phone calls and called at least 6 times to try to get someone on the phone during normal business hours. Gave up on them.

This is a great local business! Not sure why you need to scroll down to get the whole story, this…read moreis NOT a 1 star store. This lock shop has helped me out numerous times. I don't think you stay in business for over 30 years by providing lousy service. I've had great experiences with this company as well as many other reviewers. Unfortunately the positive reviews ended up in the "not currently recommended" section. My research showed that Yelp tries to weed out the fake reviews and if you don't write often or enough, into the gray area you go. That's a good thing in most cases, it's just that this is not one of those cases. So scroll down and get the whole story. Sargent Lock & Safe is the place to go for lock and key service. Just walk into their store and you will see one of the best key selections anywhere. They have keys that I could not find anywhere else! Don't hesitate to do business here, I will be coming back for sure. They truly are a 5 star business!

I dropped off a lock at 1pm and the woman working the front counter told me she'd have the…read morelocksmith look at that afternoon. I told her and stressed the point that this was an exterior door handle for a business and I needed it back even if it wasn't repaired. I left my cell phone number with her. I showed up 20 minutes before they closed only to find a note on the door saying they closed early and were sorry for the inconvenience. I called and left a message that I was upset and disappointed. The owner called me back 30 minutes later and basically blamed me for leaving it there and why didn't I just buy a new one if it was so important!?!?!? I tried to explain that I was following the instructions of his employee and was expecting a call to pick it up or buy a new. I won't be going back there--the new owner has zero customer service skills.