Went in to get a white coach purse cleaned because of color transfer they did as best as they…read morecould.. 3 stars only because we spend so much money on these teams there should definitely be a way to keep them clean/like new... Still would recommend

Called to see if I could get a bag for my mothers purse I purchased and was met with nothing but…read morehostility for a simple request. I made it very clear I would be willing to even buy a new product and was just berated for even proposing such a question. I have seen plenty of people as for a bag while simply walking past a store without a purchase. And it was at MUCH higher end stores such as Gucci and Louis Vuitton just sad and terrible. I could not get a simple sure no problem when asking for a simple shopping bag after I have made clear purchase and it is a gift and I said I was willing to buy a new product if need be truly just sickening to be treated as such. My call was placed on April 5th 2024 it should be on record how my demeanor was altered by the rude remarks and criticisms passed down by a clearly spineless, arrogant, selfish, contradictory employee worker of the lowest level in the corporate totem pole. Truly sad I think I will let it inspire me to make a song. Thank you for the fuel as you was your driving home. Less than 1 star service from that "male" employee.

Purchased my granddaughters prom dress here. The staff was very professional and accommodating.read more

The worst customer service experience I've ever experienced. I went here in April to get my…read moredaughters bridesmaid dress for my sisters wedding in June. They said it would be here by June 7th which was kind of late because the wedding is June 13. I call back and ask them again a couple of weeks later seeing if it changed, they said May 30th. So may 30th comes around, I call them ask if it's there and they said no it's not coming till the 12. I ask them if there's anything they could do about it and they said they will try. I call corporate to see if they could do anything, they can't and ive been in hold with them for 40+ minutes before I have them call back. They call back 4 hours later not being able to help me. I call the store today (6-2) asking if there was any news, earlier it sounded very promising and she took my number to call me back. 2 hours go by and no call so I call them back at 7:00 (they close at 7:30) and they kept putting me on hold and then hung up on me after waiting the 35 minutes to ask the question. Never again going to David's bridal for anything. This isn't the first time David's royally screwed me over.

Tons of shoes to choose from and the prices are reasonable. I usually…read more find what I'm looking for here. Love it

Maddy just went above and beyond helping me try on several pairs of shoes for my super wide feet!…read moreWhen they didn't have my size she called around to other DSW's until she found one that had my size! Then she had them put it on hold for me, and even helped me with the rewards app to see how much points I had. Maddy was very pleasant and bent over backwards to help me out! I will be shopping at this DSW from now on because the customer service is out of this world!

Large store, good selection of merchandise Staff are…read morefriendly and helpful Hopefully the store will have the roof replaced soon, the upper level has the roof leaking every where. So much you have watch where you walk buckets cones and wet floors

I just had an amazing experience at the JCPenney store in Mokena, IL. I had photos taken by an…read morephotographer there. I wanted photos of my mom and I as well as couples photos of my husband and I . The photographer Rachel was very thorough by explaining packages and pricing options and also making me aware of any promotions and offers that are currently available. I was pleased with the photos and the options she offered in addition to receptiveness to some of my ideas that I wanted to capture in some of the photos. The photo shoot was very enjoyable and now I have some beautiful memories of important people in my life thanks to the photo representative.

Had exactly what I was looking for , customer service was excellent store was neat and cleanread more

Great selection of kids' shoes and sandals. The store is very clean and had plenty of options at a…read moregreat price. The customer service at check-out was pleasant.

Very rude staff! I ordered on line a robe paid on line to pick up at store. They never pulled the…read moreitem and it was sold! I called to see when to pick up! They sold it already!

Service is great and the selection is great! I love their Pajamas! They also have lingerie!read more

Interesting place ... stuck off in a little strip mall without much walk-by traffic, one has to…read morewonder how they generate business. You won't find this place by accident, but only by looking for it. Nice roomy interior and showroom, enough knowledgeable staff to deliver excellent service, and a great selection of a limited number of brands. It began as a sales outlet for just New Balance shoes, but has since expanded into other brands with New Balance still their highlight. They had a nice selection of shoes for all styles, and also had socks and other items to complement their inventory. Prices were a bit high, but understandably so in a specialty store like this ... you are not in a Walmart or Dick's looking for shoes. Good place to shop at.

#85/2023 Fantastic yet again service wise…read more I see why the store especially this location has so many five bars of stars and only one star poor review was the one who created it to review how bad it was for them over 10 years ago. It sits in a small shopping mall anchored way in the back it's hard to see from the highway you have to really know what you're looking for use your GPS. This is the second time I've come in and received fantastic service. My first experience was April of 2021. I wanted something that had what was called the wide toe box but not a wide shoe and I was just browsing places in the girl was very very helpful at the time and everything was perfect these were some of the best shoes I've owned in a long time I bought two pairs one was more of a running gym shoes sort of thing. But the one that became my daily word pretty much for over two and a half years were these walking shoes in a nice color neutral Brown not just black or the white or off-white whatever they are. I was so happy when I went in there and I said I was in here a few years ago I gave him my phone number and my name they pulled me up said yeah you're here and I was quite pleased to know these exact same shoes are still available and they had them in stock so I got myself another pair because after two over two and a half years of very very hard wear through all different elements for seasons they finally started to begin to slowly get unglued at the sole. But once again I came in in the service was fantastic I had no complaints at all this is an outstanding store right here and even if you have to have something ordered they keep in touch with you and let you know everything that's going on.

Beware of this BBW. They do not stand behind their products. I purchased a wallflower that leaked…read moreall over my floor within a week of plugging it in. The girl told me it only does that because it was used for a long time. Nope. It was defective. In today's economy, I'll spend my money where they believe their customers and stand behind their defective products.

Pretty typical Bath & Body works, but that's a good thing. Nice large store, clean and…read morewell-stocked. If you like their soaps and stuff, you'll Iike this location. Give this place on Harlem Avenue a try.