Do not use this business! I went in with neck and shoulder issues and came out with a torn cartilage and costichondritis (inflammation of rib cage, extremely painful) as a result of the trainee doing ashiatsu- using his feet to put pressure on my body, and apparently putting too much or uneven weight on my rib cage. While in the session I felt a sudden sharp pain in the center of my chest and it got worse and spread through ribs over next few days, sending me to urgent care. I also felt no lasting positive effects from the rest of the session. I had gone to see Aki based on the reviews but most of the session was done by his trainee Paul. There was nothing in the website or yelp reviews about the trainee providing services or about ashiatsu being a part of the treatment. I was an idiot to allow this and want to warn future patients. Paul said this had never happened before and apologized, but that doesn't take away the damage done and which I've been told could be long lasting. I have lost days of work, and had to have two Dr appts and x rays. I have been in touch with the business and asked for their names and certification numbers and they will not respond . I have also asked for a full refund for this session given the harm caused and resulting expenses and they will not respond. Do not give these people your money. This is not a legitimate or trustworthy business. Update to say three weeks later and still in pain, dx with bone contusions. WTAF. After I wrote this review some woman called and said she was sorry about my health. I asked who she is and why she knows my personal health info. She said she is a friend of Aki, he doesn't speak English. I said it is unacceptable to have a random stranger calling me about my personal info. She offered a full refund. I asked what Pauls training is. She said he's certified in the Philippines, not in the US. I told her this is absolutely unacceptable that they use an uncertified trainee. I asked his full name and she said she didn't know but would text me. Weeks later they have not given me that info. This business is a scam and needs to be shut down. I'm so furious at the damage caused and expenses I've incurred (lost wages, pain medicine, x rays, CT scan, Dr visits, dog walker and food delivery when I literally couldn't even stand up). And the emotional impact having to spend weeks unable to do much of anything and no clear end in sight. Do not do not do not go to these people. Also some other huge red flags, they worked on me in a room with the door wide open to the reception area and another door wide open to a public hallway. No privacy whatsoever. During the session some random woman came and sat chatting to Aki and afterwards commenting to me about the session and watching when they assessed my posture. WTAF? And nobody ever took any info on me, name, health history, no waiver signed, nothing. A complete scam business. read more
