We came to Stitch It to dry clean a pair of pants and in two days it was ready for pick up. The…read morecost was about $11~. We picked it up on the weekend, a couple days after the date we dropped off, it was ready. At first they told me they couldn't find the pants and I had a minute of concern before they found it. They have a ton of hanging clothes around so it's a bit harder to find. All in all, satisfied with the experience. Stain was removed and ready for our big day!

I needed a quick repair in a hurry and Marzeih and her staff were so accommodating and efficient! I…read morewould highly recommend this service at Promenade to anyone! Thanknyou for the excellent service!

Armed with a winter down jacket that my usual small-and-old and usually trusty neighbourhood dry…read morecleaners won't handle because its undetachable fur lining scares them, on a whim I gave Fairview a try. My overall first and only impressions of this place is certainly one that they won't be able to clean off. Seriously, first experiences with a business, big or small, shouldn't take the form of a rant. A friendly lady that greeted me was not sure if they can handle such a coat in-house. She informs me that she'll check with fellow staff, and if they can't, they can if I like have it sent off to an industrial service where they send their customers's rugs and all-fur coats to, for a higher cost. Fine; maybe she is new or whatnot, what do I know? She took my phone number to follow up. From there it simply went downhill. The next day a man calls back. Yes we can! We do these types of jackets all the time, I was told. And for $29.95, "We do no tax, OK? We do professional." Certainly not the estimated $20-25 I was first told, and certainly less than impressed by the way he was speaking, but I'm like, alright. He hung up quickly. The pickup was the worst. A grumpy old lady was manning the front. And I mean grumpy--service with an attitude! What the hell did I do?! My jacket's done alright, but as I took a quick look at it (a thorough inspection at home reveal no damage or oddities), she remarked in a snarly condescending tone, "Why, that's not your jacket? It is, look!" Then came the bill. $33.85, essentially with tax added. That's okay, except that was not what I was told before. Seems like poor communication is ripe at Fairview, and I quickly realize nothing was going to change the fact that this damned old lady was screaming at me numbers and "THEY DO FIFTY SOMEWHERE!" because she knew nothing of what's going on. Terrible. Why on earth are people like her even behind the counter? Professional my ass. It's butt-awful customer service is what it is, not so much the bitter finish that made me feel like my presence and business overall is a burden, as it is that I felt like talking to different confused heads of a hydra instead of the whole hydra in union. It is one of the worst kind of customer service and organization/teamwork when everyone is saying different things, and not everyone knows what the other is saying nor understands nor is doing, nor knows of nor had agreed to. No wonder no one here can give a straight answer or own up to their word. Don't waste my time; know what your business can do, communicate properly, and get your shit together, because nobody likes to give hard earned money to clueless unprofessional pricks (who would?), regardless of how good your product/service may be. Needless to say, being treated this way, I will never return here again and wouldn't wish it upon others. I guess my frustrating search for a respectable local cleaner that can do more than just the small stuff continues (which honestly should not be so bloody difficult, but apparently it is), as will my frustration with an industry that shows no consistency. Arrrgh! (Or maybe I should just resort to the cheap and preferable DIY approach and stick it in my wet washer and hope nothing bad happens. I'm sure nothing will.)

My man said this place lost his pants a couple of years ago, so I was leery of bringing anything…read morehere, but I thought I would give them a chance since it receives some good reviews. I brought a white women's suit jacket which had a pen stain on it and let him know it was for a job interview. He got the stain out and only charged $7.50 for the jacket. I'm very happy with the service and the price, although I am very turned off by the acrid cat stench in the store.

I haven't gone yet but I did call in and the gentleman that answered the phone was so polite. He…read morepatiently listened to my question and answered them all without sounding like he was trying to rush me off of the phone. I will be checking them out - that absolutely sold me.

I had called before going in with a rip in my favourite pair of pants and on the phone they were…read moreextremely polite. When I got there, they were very friendly and helpful. I told them I needed it fixed within the next two days and they got it done. They did such a good job that a couple days after picking up my pants I went back with a bunch of other alterations. This is my go to for alterations and cleaning, and I would recommend it to anyone. Professional, polite and fantastic service.

I recently had two pairs of jeans needing some TLC. There were holes and seams splitting, basically…read morethey were very loved jeans but were in really good condition otherwise. I didn't want to just get a new pair so I brought them here to see if they could be saved. They were stitched and patched within a few days and now I may love them even more! She makes sure to match the patch as much as possible with the jean color and let's you pick the thread color if you want to personalize. I thought the prices were really fair too, ~$15.

I sent 4 shirts for dry cleaning. When I went to the shop and picked them up later, the lady only…read moregave me 3 shirts. I asked where the other shirt is, she said I only gave her 3 shirts and claimed I was lying for saying I gave her 4 shirts. Later on I found the receipt she gave me and it clearly said 4 shirts as shown in the picture. Then I went to the shop again and showed her the receipt, she was still lying and said she wrote the wrong number on that receipt, and said she could only give me 40 dollars for the shirt which I bought for 120 dollars. In summary, what annoyed me the most is not how much she decides to pay me but her attitude. From start to end, she never said a single sorry and constantly blamed me for trying to deceive money. Even after I found the receipt she still wouldn't admit she lost the shirt. This place offer cheap services and do not expect them to take good care of your clothes.

Exton Drycleaners is a small store located by the doors to King St Station along the PATH between…read moreKing St Station and Scotia Plaza. I had a suit and a tuxedo that needed dry cleaning after a couple of years of wear from weddings and orchestra performance. Let's just say that I'm not particularly good at ironing along the pre-existing creases on my pants. I dropped off my clothes on a Tuesday and picked them up on Friday afternoon. The price came out to a little less than $50 for 4 items (a suit and tuxedo jacket and 2 dress pants). Exton did a great job. The clothes were well cleaned, smelled neutral, and the pants were pressed perfectly. I brought my clothes in their own suit storage bags and they were placed and returned in the same bags.

I highly recommend laundry from this place to anyone. When I stayed at One King West Hotel for one…read moreweek when I visited Toronto, I found this place on the way to the food court connected to King subway station. They cleaned my clothes perfectly at a much cheaper price than the hotel. They took special care for my shirt that had food stains and dirts from the night out before. When I explained how it got the stain, the owner kindly explained how she would clean it and she did the job exactly as she explained. They provided reliable same day service and I got on my flight safely that night. I hope everybody gets the same level of service I received. This place definitely left me with a good impression of Toronto.

I have been going here for a few years now for laundry and alterations. 2019 I had a wedding to go…read morefor and had many alterations for both Western and Indian clothing. They did the alterations perfectly. I have also had jacket sleeves shortened, pants hemmed and dresses taken in. Done very professionally. I highly recommend their services.

I would give this place 0 ratings if I could. Lack customer service and poor attitude about money…read more Clothing was sent for alterations and was not done in time, after coming back for the 3rd time to just pick it up undone (just a little under a month of expected due date) it was done. I told them it is not needed anymore since the event is now over. Women started to argue, I asked for a discount and she said she would give me 2 dollars off if I paid in cash..... I asked for a bigger discount since the service was not provided and she stated that she already paid the third party tailor 24 dollars, meaning she makes 2 dollars off of this profit? Provided a lot of business to this place in the past and got zero appreciation. BEWARE - WOULD NOT GO TO THIS PLACE. OVERPRICED, POOR JOB, A LOT OF BETTER LOCAL BUSINESS TO SUPPORT MINUS THE POOR QUALITY AND POOR ATTITUDE.

DO NOT ever use their services. I sent in a pair of suede Birkenstock slippers with a small stain…read morefor cleaning. They were returned stretched, stained and darkened, burnt, the soles bent and ripped. They refused to replace the slippers because they are completely damaged. Attached to the review are images of the slippers before sending them in, as well as the horrible damage they sustained on return. They will not admit fault. I will never do business here again.

This place charges more than any other dry cleaner, and they have the audacity to ask for a tip…read more Furthermore, they are not good with stain removal, the whole purpose of a place like this. They do not offer as timely of a turnaround as other dry cleaners either.