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    AJ Nails & Spa

    2.7 (55 reviews)
    Open 9:00 am - 7:00 pm

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    Excellent

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    1 day

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    Gap shows where original clear coat DID MOT REACH THE TOP EDGE LF MY NAIL. My Ca Nail lady put another coat on top

    Would not recommend. Absolutely debated even writing this review. I've been here twice both times gel pedi first time w/ acrylic overlay and second with full acrylic set. First experience was good, good vibe good people just quiet and sitting on there phones. Pedi was good acrylic overlay was okay it chipped after 4 days which I thought maybe was normal for acrylic overlay. (It was my first time ever getting that service from anyone and I requested it wouldn't be that thick, so I can understand chipping if it's from that) Second time pedi was okay the lady Anna was just a bit scared to cut my toe nails which I had to request she cut shorter twice cause they were still long. Then comes the part straight from hell. I was handed off to Trish. Automatically I tried to be nice to my respective service provider who seemed like she could care less about being there. I showed her my design and she already looked pissed, like I interrupted her show. She takes pictures of my inspo and get started, cool. I'm quiet not much to say to someone who looks like she doesn't even wanna be working much less talk to a stranger, so i compliment her sample nails which OMG off design alone 1000/10. And she just brushes me off which okay maybe she's working I think to myself (I had also arrived after a 5hr trip so I didn't feel like talking either which was okay with me, I just don't know if it made her feel like I was being rude which was not my intent) Halfway through my base which was beautiful, I tell her it's bomb! A good base means a good set to me... once again 0 absolutely and I mean ZERO REACTION out of her not even a fake retail smile!! Then while she's doing my design she says "this is a detailed design" which told me okay, she does not want to do my nails and this is exactly why she's acting like that. And that's not even the freaking complaint!! The complaint is she couldn't even put a clear coat on to save her life! She mustve been so ready to get me out of her chair cause her clear coat didn't even cover to the top edge of my nail. It literally DID NOT EVEN COVER MY FREAKIN NAIL! LEAVING MY EXPENSIVE DESIGN EXPOSED AND MY METALLIC POWDER CAUSING IT TO FADE. IN TWO DAYS! Bro TWO DAYS FOR $105 and I gave $10 tip SOLELY FOR HER DESIGN WORK, I was debating on not even giving tip in the first place that attitude was so bad! When I got back to California I had to go to my local shop and get clear coat put on for an additional $10. Which has led me to a rock and a hard place. Now my freaking clear coat is chipping and ruining my $100 nails that I got done on Saturday 11/1. Like crazy work!!!!! My nails were incomplete and I didn't realize till Monday while looking at my nails in full sunlight where I saw the clear coat didn't even fully cover my nail. Like I wish so bad I could get my money back, I hadn't gotten my nails done in SIX MONTHS! And finally bit the bullet to get my $100 set and boom! A set from HELL! STRAIGHT FROM HELL!!! I give her credit where credit is due! She is so talented but she needs to work on that attitude respectfully. As someone who works in retail and a service provider as well treating customers like this is absolutely not acceptable! Whenever I have experiences like this it definitely puts me in my place, but I truly feel for people that have to experience this from her daily. Buyer beware. Quality is most definitely NOT THERE. Really wishing I would've just saved my money and came to my nail lady in California. (Pictures show chipping of clear coat after having to get additiycoat put on, also shows where original clear coat is and had to get an additional layer on top which) A Hail Mary resulting from this would be if half of my $180 that was spent there which of course just my luck in cash!!! Would be returned. And the only reason both my mom and I paid I cash was BECAUSE THEY HAVE SIGNS SAYING THEY GIVE "cash discount" and that "everything has a card price and cash price" just to not get that LMFAOO, don't publicly post something you're not gonna honor!! To be real this is the worst experience I have ever everrrrrr EEVVVAAAAAAAA had in my life.

    Tiffany S.

    Always have had the best service here and today I walked in and had Trisha as my nail tech. BIG regret not only was she rude, her work was horrible !

    Terrible job

    Wasn't to happy about my pedicure my feet look terrible my toes look like I did them my self the massage was absolutely horrible just once I would like to have a decent massage not someone jacking my feet off the stones were cold the towel was cold no top coat 43$ isnt worth it

    Nails

    They try to charge me $129 for just these toes and when I bought up the price she couldn't tell me why it was 129 definitely do not recommend going there unless you're trying to spend an arm in a leg

    What they look like now
    Angie H.

    My husband and I tried AJs this morning in an attempt to find a place that didn't have wait (first mistake was cheating on my OG salon) for a manicure and pedicure. Upon arrival, there was no wait and they got my husband and me in immediately; this serves as one of the two stars I am willing to give. A guy ended up doing my nails (Ken, I think) and my immediate impression was the smell of his cigarette smoke. I then asked for a basic pedicure, which was nothing short of awful. After what can be described as a two minute filing job (not even at all) I had to ask to have my big toes cleaned (the sides and under the nail). In an unsuccessful attempt to do so, he cut my nail too deep ... stopping only when I jerked my foot back. The nails look horrible and I am walking out with damage to my toenail as my ingrowns in both big toes remain. I am assuming his interpretation was cut the sides of the nails and when I visibly upset, keep going. As I chose not to get polish or continue going, I then sat there and waited for my husband; never once did anyone ask about the manicure I came in asking for. I would have said no thank you, but I was disregarded. The other star I am willing to give is that my husbands pedicure was with a lovely woman and she seemed nice. My husbands nails look fine, but she was focused on me and my consistent redirection. He feels they'd tipped trying because I was being "difficult" (he didn't feel my requests were, he felt they felt that). Save yourself the trouble and stick with another place.

    :(in what universe is this acceptable for almost $100
    Sarah R.

    the first time I went here everything was awesome, I got exactly what I asked for and the staff was friendly. the last two times i've stopped in, I have left so defeated. I rarely have any time to myself so getting my nails done is kinda big... my nails were so horrid and for like $100+ after tip?? I wasn't comfortable asking for it to be fixed because my cuticles were already raw and tender from the drill and how rough everything was. it's all so unacceptable, unfortunately I don't think i'll be going back. edit to respond to the owner's comment- the shape of my nails were all lopsided and uneven looking. my cuticles were RAW from the drill being used on my skin over and over. I already went somewhere else to have the nails removed and something else done. after my last couple experiences here I wouldn't even trust the techs to fix them. thank you though.

    I visited a couple days ago for a full set, and they applied the wrong color top coat. I returned to have the yellowish top coat removed, and they charged me $49 for their mistake. This is absolutely outrageous; it feels like they're taking advantage of customers. Save your time and avoid this place GO SOMEWHERE ELSE. If I could give zero stars, I would. They are terrible! I was charged $55 on Thursday and today $49. they're SCAMMERS

    Horrible nails
    Xochilt A.

    Please go elsewhere. I only came here because my nail tech is on vacation and won't be back for a while. I asked for short sharp French tips. Not sharp, semi short and the French design is laughable. (Most are different sized French lines) the other hand is worse. Crooked nails and no me finger doesn't move that way. The lady Cynthia needs to take some design classes and be kinder to guests. She nipped my finger by accident so I winced and she gave me such a dirty look. I finished, paid and left. Horrible treatment of a paying customer.

    very disappointed!!! went to get a pedi done like a all in one with soak, scrub, hot stone etc. to start with he did a bad job with scrubbing my feet properly left everything there that should've been cleaned off then i mentioned it he said "it's ok" asked for my toes to be in white with white acrylic on big toe he said ok he then started working and still didn't give what i asked for, I literally mention are you gonna add the acrylic he goes to say "your toes are perfect. It doesn't need acrylic, it's not good for you" like whattt ??? i still trusted the process couple days after the paint fell on my big toe exactly why i requested wanting acrylic. never going back.

    So fun for summer! Thanks Annie
    Kayleigh L.

    So fun for summer! Took time on the shape and everything is clean and new inside. Thanks Annie

    We were fortunate enough to walk into this place on their very first day open! Having travelled with one sister and our mother all the way from Southern California to spend one day with my third sister here in Arizona, we found this lovely nail salon. We are here celebrating an important anniversary together and even more momentous we're able to get my sister who is almost two years post stroke out of the house for an outing for the first time. This salon run by a lovely family, showed us all so much care and attention. I had a beautiful mani pedi. My disabled sister was able to enjoy the most attentive, caring mani and pedi. I can't thank you all so much for such an important day for us! And special thanks Eni. She was fabulous!!

    French nails with chrome on top

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    4 months ago

    Yvonne was amazing, super kind and I loved my pedicure. The entire time we spent together was great, Thank you Yvonne!

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    2 years ago

    Clean place and all of the staff is really nice. This is my go to nail salon in Surprise.

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    2 years ago

    NA did a great job on my nails would highly recommend her. Extremely clean nail salon

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    Page 1 of 2

    Ask the Community - AJ Nails & Spa

    Review Highlights - AJ Nails & Spa

    Got a pedicure, full set, & waxing all done within an hour and they look AMAZING!!

    Mentioned in 17 reviews

    Read more highlights

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    First time using their services. I live up north so wear boots since November. I came to AZ &…read morenoticed my feet were a mess. I chose the Soothing & Refreshing Pedicure. Maya was communicative, friendly, and efficient. She removed my callouses, massaged my legs with lotion, etc. My feet look and feel so much better now. The establishment is clean and spacious. Even though the pedicure chairs were spaced the usual distance apart and the place was packed, I didn't feel at all crowded. I'll go back if I'm in the neighborhood next time I visit

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