A perfect experience all the way around. Initial call for service was responded to within four hours. Locksmith was courteous, and asked plenty of qualifying questions to make sure he was prepared for the call when he arrived. He arrived exactly on schedule, and while dressed casually he also had a professional appearance with a logo t-shirt identifying his brand.
The original thought was to replace one lock. Instead, after taking it apart, lubricating and servicing it and reassembling it the right way (he found the original installer put the lock in upside down), the lock worked perfectly. He then inquired about and serviced the same style lock on our rear door (also installed upside down) for the same service call fee. He was willing to replace the lock but indicated we could save $30 in parts and just use the ones he had just repaired. The bill was clearly written up and thecall completed in about 30 minutes time. Quick, courteous, professional service, and he saved us the cost of our Angie's List subscription and then some! Would absolutely recommend AJ's Lock to anyone who has any type of locksmith need! read more
