Friday 13. Should known! Routine check of home systems, hvac,, water treatment system and others…read moreall OK. Water heater not so much. Tank sprung a leak and leak pan full. Heater is 11 yrs old and living on borrowed time. Called a provider a major player in the area and got a quote which seemed rather high. Then called Palmerio and phone answered by the owner. Explained situation and got a ball park quote which was substantially lower than the major player. When could job be done? Answer....today I'll be over within an hour. Long story short from the time of first contact at 8:30am until new heater installed and running at 12:30 pm Elapsed time 4 hours!!! Can't beat that for service and the price was right. Might add im a student of efficiency of motion. I always watch pros when I get the chance as I might learn something I can use myself at some time. Joe certainly knows his business in this regard. Thanx again for the excellent service. I'll be referring work your way for sure

I got my water heater replaced today 9.30.25 by George. He explained everything, educated me on…read morewhat to look out for. I did not feel rushed and he was very knowledgeable. The service was professional and high quality. As for pricing- they came in lower than average for replacement so it was a win/win and worth it. I will be using them for all my plumbing needs moving forward.

I can not express how great this guy is! He comes as…read morequickly as possible, does his magic and does it well!! But don't try to bullshit, cheat or even go toe to toe with him! He is honest, super hard working, but he will not take and nonsense!! First rate service!! Highly recommend!!

Please stay away from this company I had call them to come out and replace a hose bib. I already…read morehad purchased the replacement part all they had to do was solid it in place. The total time was 15 min. Total cost 210.00. When I questioned the cost the owner's response was you pay for the full hour no matter how long the job takes.

Simply the best! Keith and son are responsive and care for each of their clients. Professional,…read morecourteous, and reliable. We have found our new "go to" plumbing professionals. Frank and Donna in Hatfield

I did post a very positive review on FaceBook already. They showed up in a timely fashion wearing…read moremasks and completed the job from removing the old water heater which had to be cut up to be removed to installing a new one in just a few hours. They had to work under very adverse conditions, about which they did not complain. They were also very pleasant and polite. Great job from start to finish!

If you'd like to pay literally hundreds of dollars more for the same, high-quality plumbing…read moreservice, call one of the other 4.5- to 5-star companies on Yelp with more than 40 reviews. If you'd like excellent customer service and plumbing work at a fair and reasonable price, call these guys. Denise, who handled all of the phone communication, is outstanding. A great listener who took on our problem as if it were her own. Thank you, Denise! Bill, who changed our corroded water line valves, was friendly, down-to-earth, knowledgeable, and efficient. No B.S. from anyone at this company. Other local plumbing companies? Quoted $698 (vs $423 with Victor James Plumbing) for replacing two water line valves. Quoted $523 (vs $244 with Victor James Plumbing) for replacing one water line valve. Note that they wanted to charge MORE THAN DOUBLE what Victor James Plumbing quoted!! One guy wanted to charge $150 just for coming out for the estimate (vs $65 service visit fee for Victor James Plumbing). I find it sad that, because we customers can't always know what a fair market price for services is, some companies will price gouge us without a second thought. I'm glad that there are still honest folks out there like Victor James Plumbing who can do great work with integrity and still make a profit at a reasonable cost to working families.

I needed an old vanity replaced with a new one I'd bought and a vanity drainage issue resolved…read more Victor (Jr) arrived on time, did the replacement, AND discovered and fixed a hidden, ongoing leak under a different sink. Great work, I'd call them again in a heartbeat. Well worth the cost! T. Parrish

We have been using Greg for plumbing issues in our home for the past several years. He is prompt,…read moreresponsive, and honest. He does solid work at fair prices. If you're looking for an honest local plumber I highly recommend Plumbing Solutions!

Worst experience I've ever had with a plumber or any kind of contractor, I do not recommend! I…read morewould give zero stars if i could. This guy will take advantage of you and speak down to you condescendingly.

I've been using Russell Bros for almost 15 years and thoroughly recommend them! They are punctual,…read morehonest, reliable and do a great job! Carol in the office is very helpful with scheduling and will call you to remind you of your appointment, you can also get reminders for annual services etc. The plumbers are very knowledgeable, helpful and tidy workmen. You couldn't ask for more! Very happy, long term customer!

I have been using Russell Bros Inc for all my plumbing needs for years. They are professional,…read morefriendly, knowledgeable, punctual, and thorough. I would not hesitate in recommending them to anyone with a plumbing issue.

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise

Hertler was amazing to work with. I knew my 23 year old heater was on its last legs when it broke…read moreon a frigid winter weekend. I remembered the plumber I used in the past also did HVAC so I called and Landis came out within 2 hours on a Sunday. Before he came out he gave me things to try over the phone to try to get it working and avoid an emergency service charge which I appreciated! He did have to come out anyway and he was able to fix it but I asked for a price to replace the heater and AC. I had them do the work and I'm so happy I found them. They always answer the phone and let you know when they are coming. Will absolutely use again!

These guys are great! Josh was just here and installed the toilet of my dreams! Polite, hard…read moreworking; dealing with Hertler has been a total pleasure. I'd give them 10 stars if I could. ​​