Absolute worst service possible. I scheduled with Randy for a home inspection. He turned out to the…read moremanager and I guess the only tech who does inspections there. He walked around the house for barely over an hour while his assistant was doing all of the reading and at the end of the appointment was trying to leave without going over the inspection report with me. My husband and I had to go back and forth with him because he wasn't intending on putting g lack of GFCI outlets in the kitchen because according to Randy, "We lived all these years without them so it's not necessary to put them in unless you're doing a remodel." We also had to point out to him obvious water damage that he was attempting to chalk up as nothing. After having to consult with his "floor guy" he finally agreed that it was in fact water damage. After all of that, he stormed out without doing a roof inspection or setting up an appointment to pick up their Home Depot purchased radon detector. When I called the office to find out what was going on, the receptionist was completely clueless, I guess they were planning on trespassing to pick up the radon test. The nightmare doesn't stop there, I had to call multiple times practically demand the report back so I could submit it to the agents in time AND AFTER ALL OF THAT they call me stating that "my check bounced due to insufficient funds" and now they want a new check with a $40 fee. I called my bank, they have absolutely no idea what they're talking about. I guess this is their way to get an extra buck at the end? Absolute atrocity. Oh and the cherry on top, their report was a Word document where half of the pictures were pasted in over the actual report. Good luck to any of their customers. They will need it.

I was having an issue with my hot water heater leaking. Within 30 minutes from my call, the…read moreplumber was already at my house. in 15 minutes he diagnosed the problem, had the parts and fixed the issue. I could not be happier. I am blown away by how great of an experience I had. This is an amazing family owned and operated company! I highly recommend them!

Would not recommend. Although I shared exactly what was needed to repair and sealcoat, owner did…read morenot even make the trip to review the site. And it turned out that he could not repair the spots and nothing he could do in his own words So , I need to still repair the driveway with someone else after paying him. Awful experience!

Barry was responsive, quick to come out, & awesome to deal with. Hot sealed a bunch of cracks and…read moreapplied sealant on approximately 4k sq ft. of parking area and driveway. I'll definitely use him again.

Needed a gas line repaired to the stove top and Brett made great accommodations to make it over…read morenext day after peco determined exactly where the leak was. Brett was very efficient and clean. When he was finished, he made himself available to look at a few other issues I had around the house at no extra charge. We talked about installing a water softener so he tested the water and sure enough a water softener was needed. He had all the parts ordered and ready for the following week to install and the work was fantastic. I have copper pipes and he did a great job with the new fittings, very clean, very professional. He showed me how to use everything and how often to replace the salt. My water has never been better. I really appreciate the time he put into it.

My bathroom sink valves were corroded and welded, which prevented me from moving forward with…read morereplacing the vanity. I called Brett, and he saved the day. He was very knowledgeable, efficient, and honest. He not only fixed the issue, but he also generously checked on some other potential problem spots and gave me advice. I'd definitely recommend working with Brett.

I have used Fuse for both a plumbing project and AC repair, and they have been awesome for both!…read moreThe other companies I contacted couldn't come out for a week to fix our AC during a heat wave, and they showed up the same day I called. They were professional, courteous, and fixed the problems quickly. They were very fairly priced as well.

Resolved problem on the spot. Arrived in a timely fashion. Very professional. But highly recommendread more

I would definitely recommend. From start to finish, Mike was excellent. The price was fair, the…read morequality of work was superb, and he was available the very next day. Thank you!

This was my first experience with this local plumber. I had a leak in my mud room wash tub, and…read moreMike came out to my home within 2 hours to repair it. He explained what was needed and competed the fix in around an hour. He was careful, thorough, and personable. I like using local businesses, and Miller Plumbing is one I would use again, and recommend without reservation!

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

Sometime last week my heater decided to be weird. I could hear it cutting on and off, my bathrooms…read morewere all warm but 2 of my 3 bedrooms and my 1st floor weren't . I tried to trouble shoot on my on but to no avail. I called on Saturday AM @ 7:15 left a message and my call was returned by 9 AM. The gentlemen asked a few questions about what was going on but specifically if I could wait until Monday. Begrudgingly I agreed and the gentleman said someone would be there on Monday AM between 9-12. Needless to say I survived the weekend, thankfully my children were away. First thing Monday AM at 8:33 I received a call stating that the contractors were about 20 minutes away. They arrived right before 9AM as promised & got right to work. I didn't catch the primary gentlemen's name but he did tell me he was the son of the owner. He was so engaging and informative explained possible issues and once it was diagnosed got the heater fixed. They were here a little under 2 hours. He was honest enough to explain that I shouldn't waste anymore $$$ repairing this heater by explaining the life span and what my next steps would be. I'm totally satisfied and would highly recommend.

I've called these guys twice now…read more First time, my pilot light was refusing to light on my hot water heater. I know how to restart it but it wasn't working, they pointed out that dust buildup was preventing it and fixed it in no time. They didn't charge me for this quick fix! Second time, my frost free hose broke because I ignorantly did not disconnect it in the winter. They fixed it at a great price and explained why you need to do this in detail, I really appreciate that. I can't recommend these guys enough. There's always this fear that you'll get taken advantage of when you have to call service people, you won't have that fear with Hophan Brothers.

My partner purchased her home several years ago and I noticed some wires were exposed in the garage…read moreand basement that 'didn't look right'. I called an electrical inspector who came out and did a complete inspection of the home. He found several electrical wires that were high voltage and not installed properly violating code. In addition, he made several recommendations regarding other issues in the home. We asked if there was an electrical contractor he could recommend that could do the required work in addition to several other small items we wanted to address (lights not working-fans that were working sporadically-broken doorbell-exterior outlet that needed removal). He recommended Powell's Electric - he said he knew the family that owned the company for decades and they were excellent. I contacted Powell's and they sent two technicians to our home - it was very easy scheduling an appointment, and they came right on time. They spent over 3 hours repairing the faulty installation of the high voltage wires, removing excessive, exposed wiring that was no longer connected to anything. They repaired the doorbell, outside lighting, removed the electrical outlet in the front yard that was for sidewalk lights that were no longer there. They completed all of the work efficiently and diligently. We felt very confident they knew exactly how to approach each issue. We are so grateful to have the electrical wiring in the home up to code and all the repairs completed! Powell's was a great recommendation, and we will use them if we ever have any future electrical issues!

We live down the street from Powell's and as soon as we moved in we have been using them. I would…read morenever go with another company. They are on time, reliable, trustworthy, and on top of that they have made my home safer than it was before. And for that I am very grateful. Their front desk person is always such a pleasant person to speak to. Their workers are respectful and clean up after themselves. Like what more could you ask for out of a company?! I HIGHLY recommend this business!!