Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

Scheduled a fall maintenance checkup, and though there was confusion regarding the original…read moreappointment (was to be in the morning), they quickly maneuvered and a technician was here early afternoon, same day. Technician, Nick, was friendly, communicative, thorough and professional. Maintenance was performed, and the older unit needed a couple parts, which he was able to order immediately and as promised, installed within a few days. In my experience, Childers has stood behind what they say they will do and deliver as promised.

I called Childers Heating and Air on Saturday morning after my AC stopped working. A technician…read morearrived but refused to fix the unit that day, explicitly telling me, "I can't really fix it today because have a lot of calls behind you and this would take like an hour, but I can come back maybe Tuesday." As a result, I was left stranded all weekend with three kids in an 85-degree house (90s outside) just because of poor scheduling on the their part. Childers Heating & Air later tried to excuse this by claiming it was a "maintenance issue" (dirty coils). While coil cleaning is routine maintenance when a system is running, it stops being "maintenance" and becomes an emergency repair the moment the system is in total failure. After I called to complain on Monday, they managed to move my appointment up to that afternoon. However, when the same technician from the previous visit arrived, he knocked, waited a mere 20 seconds, knocked again, and then muttered, "You cant even answer the f***ing door?" right in front of my Ring doorbell. I have this incredibly unprofessional behavior caught entirely on video. To the company's credit, once the work was finally done, the unit began working great. After I called management to report the technician's language, they did offer to cover half the bill and gave me a year of their club membership free of charge. While I appreciate the office trying to make it right after the fact, the actual experience of being abandoned in the heat and then cursed at by their staff on my own doorstep was completely unacceptable.

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.

Had a very bad experience with Long Heating and Air, they would not honor my warranty. Said…read more"internal error in our system misrepresented you as a warranty customer which caused this issue." Even though, I had confirmation from them stating I had a warranty. Called State Line, they were able to find our warranty and honor it. Helped us out tremendously. They were fast, courteous, thoughtful, and professional. Good honest people. They will be handling our yearly maintenance from now on.

State Line Heat and Air has been a Godsend to us. They came to our home immediately when we had a…read moreproblem with a system that was not theirs and fixed it pronto. They were reasonable and could not have been nicer. We need a new system now and they will definitely get our business. They work with you in every way possible. They have put in 2 new systems in our home (it has three) and we are calling them today for the third. Thanks State Line. Becky and Richard

Installed a new hvac unit in a timely manner and fairly priced. Awesome service. Would recommend!read more

Thank you so much Nathan for servicing my HVAC system. Your timeliness, professionalism, and…read moreresponsiveness are so much appreciated. Your "clean bill of health" of my HVAC system was so good to hear. I look forward to continuing my business relationship throughout the life of heating and cooling system. Please let your father, George, know that I send my regards and wish you continued success in your business.

From the owner: Our mission at Smooth Sailing Heating & Cooling has always been to operate with integrity and the…read moregolden rule when it comes to our service practices and customer care. As a father and son team, we recognize the importance of family, and extend that same level of respect and attentiveness to all of our customers! Our Spartanburg HVAC company understands that heating and air conditioning play an important role in keeping your household comfortable all year round! If your home comfort system is experiencing issues, you can count on us to troubleshoot, diagnose and remedy the problem at hand.

I have to say Jeff Collins himself came out in the middle of the night to fix our furnace on the…read morecoldest night of the year. He had us warm within 30 minutes. I've never seen a business man so caring and polite not to mention very very easy on the eyes. I've since been recommending him to friends and family and we all now use his company & never need to look any further. I don't usually give reviews but this man deserves a pat on the back. Thank you Mr. Collins. From all The Pack/Smith's in Boiling springs. You the man.

From the owner: We are a full service commercial & residential Heating and Air conditioning business located in…read moreSpartanburg SC. We provide maintenance, repair, and installation of all brands. Services also include Plumbing, Electrical, light home repair & more. Call today for a free estimate