Fantastic. Truly. Dr Nawaz really cares about me and my pain, and thinks outside the box regarding…read moremy care plan. Chris, his PA, is one of the kindest, most compassionate health care providers I've ever had, and I've had a LOT. He really and truly cares, and it shows. The nurses and front office staff are also great. Sometimes the communication is a wee bit lacking, but when comparing it to other offices, it's definitely still a 5 star place. I wouldn't hesitate to recommend this office to anyone.

I have been going there for almost two years now. I moved here from another state. Dr Nawaz and his…read morestaff are very professional and caring

At this point, I've had to escalate my concerns through state and federal complaint channels…read more I received excellent lupus care at the Georgetown office for years - Jordan is an outstanding provider, and the staff there has always treated me with care and dignity. Unfortunately this does not extend to the Round Rock location, where the rheumatology department has been transferred. Two visits to this office have jeopardized my entire treatment plan. First, they gave me another patient's private paperwork. Then, at my most recent appointment, I was only told after my vitals were taken that the visit would be conducted via telehealth. I had been told I'd be seeing a different PA since Jordan is out, but the provider I was scheduled with -- Jennifer Priestley -- I learned in the after care notes is actually an NP. Jennifer ignored the new symptoms I reported, and after I clearly requested FMLA documentation, she offered to go over the prior month's lab results and said that if I wanted to pursue FMLA, a PT would need to be involved (which isn't strictly true). When I became tearful at this, Jennifer asked if I was "seeing a therapist." I immediately walked out of the appointment because I didn't feel safe with her as a provider. After I left the appointment, Jennifer submitted a behavioral health referral. The medical notes I'm able to download inaccurately state that I consented to telehealth, that I "understood and agreed" to a treatment plan that doesn't exist, and that I consented to a therapy referral that was never discussed. They also claim the appointment lasted more than twice as long as it did, while omitting my new symptoms and my FMLA request. These inaccuracies were signed off by Dr. Pegram, making them part of my permanent medical record. My messages asking for clarification are being ignored and I'm now being treated as hostile simply for trying to protect my care. I'm being shut out of a medical practice I trusted, and I'm losing access to treatment for a life-altering disease - because I asked for help while my regular provider was out. Conversations with APC leadership are just as concerning. In discussing this issue with Jody Green, she said that I shouldn't have been scheduled with Jennifer because she doesn't have the same experience Jordan and Nicki have as PAs. The very next day, Jody told me that Nicki is a nurse. When it comes to my medical records, Jody said she sees my FMLA request on their end as well as some additional notes about my symptoms that are not true. When I asked for a copy of my full medical records, including this additional information, Jody said she would need to speak to APC's attorney before she would know if she could. I have yet to hear back from that conversation, as well as from the email I sent to her directly requesting my full medical records in writing, or from the other two emails I sent to the inbox address listed by her photo on the website. I also have 5 portal messages that are all unanswered (despite everyone I speak to saying they can see them). The negative reviews being dismissed on Google are an extension of the poor treatment patients receive at this location. Asking for a phone number publicly is not a real response - patients can't reply to these comments, and no one should be expected to post personal contact information online. It would take very little effort for APC staff to look up patients and reach out directly, or simply respond to portal messages. Patients with complex health conditions deserve safety, medical accuracy, and dignity. Instead, I've been left misrepresented in my records, denied proper care, and placed in a situation where my lupus treatment has ended. This has been one of the most distressing healthcare experiences of my life, and I urge other patients with chronic illnesses to avoid APC.

Leg and back pain due to a major accident. I am nearly pain free. Dr Whistler and Dr. Harper have…read moredone wonders for me so glad I found them. I've been in pain since 2015 an my life has been miserable. The people in his office are awesome. They treat you with respect and care. You can't ask for better people and better doctors.

Dr. Ghanti sent my script to my drugstore on Thursday. Friday afternoon the store told me they…read morecouldn't fill it due to a vendor shortage. They informed Dr. Ghanti and suggested I try to find another drugstore. I did within minutes but could only leave a message at Balcones Pain as they are now closed Friday afternoons. I did get an automatic response saying I would be contacted. They never contacted me. Since BP recently joined Capitol Pain I tried contacting them with the info they provided Thursday but got no response, except to say they would not fill prescriptions on weekends. I'm very disappointed. I've been a patient at BP since the mid 2000s and always felt good about their treatment and respect of me and my needs until now.

This was my first visit with Dr. Chen. I am seeking help from him for refractory angina pain and…read morelow back pain. So it is too soon to say whether or not the treatment he will provide will help but I am very impressed by my first visit. He is the second pain specialist I have seen for my issues. Dr. Chen was extremely thorough and patiently took his time to explain my issues and options. This was a refreshing experience because my last pain specialist just wanted to rush me into injections and then offered no options but surgery when the first injection was unsuccessful. I will update as my care progresses but so far I give him an A+.

I loce Dr. Caylor. No BAck or hip doctor has ever helped me as much as him. HAve doen a RF back…read moretreatment and a steriod injection in the hip with him and pain relief is 90%. I highly recommend him. He has a great personality and I have found him to be extremely funny and easy going. No one better IMHOP

We were completely misled By Dr Caylor. We established a relationship with him in the last year two…read moreyear and a half. The reason for establishing this relationship is to make sure he could treat trigeminal neuralgia for my mother who is 98. . He promised us he was the doctor for the job and that when it wears its ugly head, he would be the one that could treat and do a nerve block for this unbearable pain. Well TN came in in it's horrible way so we went in for the consult, and then we were informed he doesn't treat or do nerve blocks for trigeminal neuralgia. Why would he lead us on when this is such unbearable pain we could've been established with someone who could do the Treatment we need. WHY he led us on for over a year I have no idea but now my 98 ye old mother is in unbearable pain with this TN and we have to be established at a new place with a new Dr so she get the treatment she needs. Shame on you Dr Caylor!!! This absolutely horrible of you.

Very nice people, really good treatment. You feel that they care about the patient. Also very…read moreflexible with appointment schedules.

Dr. Kaz is amazing. He cares for his clients. I see Dr. Kaz for my migraines every week. I sleep…read morebetter since he been treating me. My body is back in alignment. My neck and shoulders feel much better. I am please I found this office. Madelynne is the front desk gal. She is wonderful. She finds the best plan when there is no insurance. She also works with your schedule to find the right opening. Thank you.

I brought my wife here for a steroid injection to help with sciatic pain. If you have BCBS, expect…read morea $55 co-pay. I was hoping to join her in the procedural room, but since they use an x-ray machine, guests are not permitted. She was out only after 20 minutes feeling significantly better. The sciatic pain had been greatly relieved and her mood was elevated. She'll be due back in 2 weeks for a followup. Update to follow if need be.

Dr. Kahn continues to give the utmost care and positive results for relieving the pain I have…read moreexperienced in my leg. He takes time to listen and is dedicated to resolving the issue. I have been going to Dr. Kahn for years. He is truly the very BEST doctor. Dr. Kahn leads by example and his positive and friendly staff are a reflection. Dr. Kahn deserves a five plus rating!

Dr. Trent and Alex are the Batman and Robin of muscle injuries--true miracle workers. On a scale of…read more1-1000, they're a 1000. My softball player gets a stubborn muscle injury about once a year that we can't fix with typical methods. Dr.Trent treats the tissue, and Alex provides strengthening and stretching exercises. She's pain-free and back on the field in three visits or fewer every time. We're incredibly grateful for their help--not just for recovery, but for teaching prevention. If you or your athlete gets injured, go to Airrosti Leander--they'll have you game-ready in no time.

Dr. Simon healed my pain in one visit! Of course, I was sent home with an app and exercises that I…read morestayed compliant with...but I didn't need to have another appointment cuz after the treatment and ice, it all got so much better! He also taught me what I was doing that caused my pain so I could avoid it later in life.

This practice does NOT CARE about patients - they only care about money. I felt milked for money…read moreat every turn. 1. Dr. Danney would not provide any prescriptions without an office visit + an xray, then a 2nd visit for an MRI. (Meanwhile, I was in pain the whole time.) 2. The office checked with insurance for pre-approval (which was granted), but only for their services, so I now have unexpected bills of $10K+ because the other participants in the surgery apparently do not accept United healthcare. (And this is NOT gov. provided insurance. It's top of the line private insurance.) 3. Post surgery follow up visits ($340 ea.) are NOT included in his surgical fee, so that's another $340 billed for each visit. 4. After being paid on-time, in-full for everything to date, post-surgery I switched jobs / insurance and the office would not work with me as I was getting my new insurance in place. I asked if I could see Dr. Danney and have them submit the insurance claim a few days after a visit, once the insurance records had been updated (which was taking longer due to Covid). Absolutely not! They would not schedule or do any surgical follow up unless I agreed to self-pay in full up front. After that conversation, the office quit trying to do any follow up or schedule any appointments with me (as I assume they were concerned about being paid.) 5. The office visits are very rushed (so they can see/bill as many patients as possible within a given timeframe) and nothing is pro-offered (e.g. I had to ask for arm sleeve to prevent chaffing because my arm was raw since I had to wear a sling for 6 weeks 24x7 post surgery. They wanted to give me one (and this is a VERY low cost item - like a sock). I had to ask for two so that I could wear one while the other was washed). Dr. Danney did not follow up after surgery to see how I was - but his office was able to call multiple times to have me schedule a follow-up appointment (to book additional revenue). I've never experience a doctor who did surgery on anyone who never called to check on the patient within 24 to 48 hours post op. His staff is not reliable. They do not return messages. I left 3 separate messages about rescheduling my surgery - none of which were returned. I called at 12:30 on a Monday urgently requesting pain medication. His nurse, Jessica, did not answer the phone nor did she respond to my vm or call in any medications. I called back a bit later and asked the receptionist to speak with her - she could not and only sent her an email requesting a refill and that the nurse call me - and this too was completely ignored. I tried to call the on call Dr. at 6:15pm, and was told by the answering service that the practice WILL UNDER NO CIRCUMSTANCES respond to after hour requests for pain medication. They flat out refused to contact the on call doctor even though I am in pain, out of meds and can't sleep. Finally, UNDER NO CIRCUMSTANCES should you use the physical therapy services offered by Dr. Danney's practice. I initially chose to work with them because I figured they must deal with rotator cuff rehab a lot since they were part of the same practice. The therapist I was assigned to was NOT well educated and was not able to make a decision or respond to anything without looking at her computer. i asked to switch therapists, but was told no. What's worse, I am supposed to be having rehab 3x a week, and I was only able to get 2 Physical Therapy appointments over a one month period. This has set my recovery back significantly - increasing my pain and dramatically reducing my flexibility. I am now concerned with my ability to achieve a full recovery. have switched rehab providers and there is a 1000% difference in quality of care. I would not recommend any part of this practice to anyone based on my experiences.

I have had the need to visit 3 orthopedic doctors in my area in the last few years. I recently…read morereturned to Dr. Danney because he is by far the very best one could possibly hope for. Dr. Danney is current in his field, companionate, knowledgeable and very personable. He explains test results and treatment completely and patiently answers questions. I wish I could give him 10 stars!