Installed mini-split improperly resulting in over a thousand dollars in leak repair; removed…read moredownstairs filter causing thousands in coil damage; ignored multiple communications to make it right under warranty. Terribly handled and I don't usually do reviews, let along give a bad one, which tells you how abysmal this was.

This company installed heating and condenser units in our new community in Chattanooga and we have…read morehad nothing but problems no replies to fix the problems in the list goes on

It was 87° in my house and my AC wouldn't turn on for NOTHING!!!. My home warranty covered my AC…read moreand they sent Mr. Lyons to my house. First he was on time, he actually beat me to my own house and I'm very punctual. Once there he explained everything he was going to do before he got started. He thoroughly checked my HVAC unit and reported everything was in proper working condition. When he came inside to check the thermostat he noticed I had a wifi enabled thermostat. My home warranty wouldn't allow him to touch it (liability) but he was able to explain to me what I should look for to be the issue. We discussed the thermostat. Mr. Lyons explained that the thermostat I have is still under warranty and he suggested that I give them a call because they are a great company and stand behind their products and they are probably going to end up sending me a new one based on what we discussed to be the issue. I called them and was off and on the phone with them for 5hr. In the midst of me being on the phone with them I called Mr. Lyons back and explained to him what was going on. He told me to tell them the the system is working in proper condition and the blue wire is the main wire (paraphrased). Once I told the thermostat company that they ran multiple test to the point we blew the fuse troubleshooting. I had to run to Home Depot to get a new fuse!!! Once the thermostat company finally got my AC running they stated that my thermostat is faulty and because it's still under warranty they are sending me a brand new one (Just like Mr.Lyons said) and I can discard the current one once it comes in. If it wasn't for Mr. Lyon's I wouldn't have known my thermostat was still under warranty. I wouldn't have known what to say to them and I wouldn't be sitting in the AC right now. Definitely appreciate his thoroughness!

Worst contractor. Did not fix my issue and broke my attic ladder. Would not recommend. Got scammed,…read moredon't pay them using zelle use a credit card to protect yourself.

This business nearly BURNED OUR HOUSE DOWN. We purchased our home in Oct 2019. Our upstairs…read morefurnace began making noise and vibrating. We had a home warranty company come out, and they couldn't determine the issue. Well, a few weeks later our fire alarms went off since there was smoke billowing out of our 1 years olds bedroom. The wiring had apparently begun smoldering. We called out the fire department, and fortunately, the whole home didn't burn down, and our boy didn't suffer smoke inhalation. A minute or two later could have been a tragedy. I have just now looked at our old AC records provided by the Seller. I wanted to see the specs on the system that was installed. The plenum has completely failed and now we have to replace it. What I also found was that this company INSTALLED THE OLD FAN AND BLOWER MOTOR TO REPAIR OUR ATTIC FURNACE. To be clear, the basement unit failed, and they took the used parts (of a 20 year old unit) and installed them into our attic furnace!!!! NEVER hire this incompetent company. I am thinking I just might sue them for negligence. The newly installed unit was shoddy, and the repairs were negligent.

The absolute best. The service was very professional, and he went over and beyond the call of duty,…read moreand the price was extremely reasonable.

I recommend this company to other homeowner, because their Service Team too the time to explain and…read moreeducate me on what my HVAC system needed for repairs. They also provided financing options due to the fact that my unit was over 15 years old. Very professional service!

If I could possibly give this company a lower rating I would. They are horrible!!!! And sent by…read moreAmerican Home Shield! Refuse them if assigned to you! Hours and hours trying to get a leak from the water dispenser fixed.

Have called for two days and a technician is supposed to call me back to schedule appointment, no…read more response yet on day three. I called a different company that took care of my clients AC problem right away.

Our air conditioning started blowing warm air last night and first thing this morning I called…read moreRutledge Air, with in the hour a service technician was at my home. He was friendly, knowledgeable and honest!! I had lots of questions regarding possible need for new unit and he answered them all. The problem was fixed in less than two hours for a very reasonable price. I will be calling them for any HVAC needs I hopefully won't have in the future . Ask for Scott M, he was amazing !!

This company knows what they are doing. They have found problems twice now where no one else…read morecould. Another company was going to charge us more than $5000.00 to replace a motor that was 2 years old. Colonial came right out when I called after 5:00 o'clock and looked at our system. Then came back with the parts needed the next morning and we were in business by 10:00 am for $600.00. We are a business with a special AC system where the equipment should be kept at a certain temp. Awesome!!

Simply the best service out there. I got quotes from three other companies and all they did was…read moresend a sales person out to quote replacing my under powered system with the same thing. Rocky took the time to actually look at our home, design a systems, explain what was needed and why AND had the best price out of the four companies I had come out. During installation Rocky and his crew were mindful of our pets to make sure they didn't get out, they cleaned up the work area BOTH days they were here and left it cleaner than when they arrived. Do yourself a favor, call Rocky. He will do an amazing job and stands behind his work.

It is Sunday, May 1, 2022 and on March 8 Mechanical solutions installed a brand new HVAC unit and I…read morecalled and I have warranties and everything yes it is a Sunday. I called and the unit is dripping down into from the top floor into my hallway through a light switch which is very very dangerous. I called and left a message with Rocky and it's the same number as the business phone number. I am sorry to leave a negative review but I needed someone to call me back and I called 7×2×1st and seven times oops well what I mean to say is I called twice and got no response so I kept calling the number that I had the only number and it said Rocky. He called me back finally and was rude very very rude claimed I was rude which I don't think I was just called several times because I'm terrified of water and electricity it does not mix. We know what is wrong and I like I said no it's Sunday but the way he talk to me was horrible and I did not harass him I just kept calling and and telling him that I knew it was Sunday but I just needed for someone to call me as soon as possible. They need a new number for emergency phone calls etc. I'm sorry that this review is negative but that's the way it is when you treat people like dirt. He said it was Sunday and no one was gonna come out today it was family day I understand but it's also a very dangerous day for my family. Electricity and water don't mixAs I said before so this is my review. Rocky you need some new phone numbers you need a new phone number for your business or your sale one or the other or you need to answer your cell when your customer calls and has an emergency and you need an emergency phone number for someone to come out and see what is happening. Thank you

Robbie & Steve's Team (Dylan, Bonnie & Lou) is amazing, really honest and will not overcharge you…read morenot change anything unless really needed. Dylan was the best and got my AC running better than ever before.

They have replaced 2 of my furnaces. Recently I called them about a repair. The technician came and…read morereplaced the control board. They charged me for labor and service call fee although on their invoice it clearly says " If it is for a second opinion or diagnosis only we will gladly waive the service call fee" I called them twice regarding this but they refuse to waive something that they promised. I won't be using them again.