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    AirMax AC Consulting

    3.8 (19 reviews)
    Open 7:00 am - 7:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

    Services - AirMax AC Consulting

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Half of the 60 amp dual pole breaker blown out so it was only delivering half of the electricity needed to run.
    James G.

    DO NOT TRUST Airmax. BUYER BEWARE of Airmax quotes, and pricing. You can't trust anything Airmax employees say. Originally I was quoted $120 for diagnosis (3 other competitors are $80-$100) and if the repair was done, this amount would be applied to the labor of the repair (this is not offered by competitors) and cover the entire labor of the repair (no matter what the repair) and I would just have to pay for parts. I was surprised by this and verified 3 times AirMax Heating & Air Conditioning's pricing structure of a repair following the diagnostics. The office staff/scheduler said the serviceman usually is done in a fraction of an hour. The serviceman diagnosed the circuit braker blew out half of the 60amp 2 poll breaker and said the total fix would not be greater than $240 and he had to go get the part. I figured that made sense. The cost of most parts, post pandemic seem to have doubled or quadrupled in cost due to supply chain and import tariffs (inflation), so it was reasonable to think that a 60 amp dual pole breaker should be covered estimating its cost no more than $120. So I give verbal authorization. The office staff/scheduler was correct, the serviceman was finished under an hour. The service puts her on the phone for arranging payment. I ask for an invoice. The office staff/scheduler emails it and the invoice say $280. When I checked pricing on the part 60 amp double pole breaker to see why we are not under $240 but over $240 at $280, Home Depot has the part listed under $20 at no matter what brand, so I'm really confused at this point. I replied to the invoice stating all this and the owner calls and says The office staff/scheduler made a mistake and they charge $120 and hour for labor plus parts and that they are the only ones in town that will apply the diagnosis fee to the repair cost. Even with this math we should be at $140. He thought for sure I was quoted $280 but realized that I was quoted no more than $240. I made the decision to go with Airmax and not 3 other competitors after asking pricing of the repair following the diagnostic specifically 3x to be crystal clear on pricing structure of Airmax so to compare and know what I would be getting into before committing. The owner wanted me to pay for the "mistake of his staff" at $240. As a business owner you are responsible for your business, staff, training them and brand. I'll pay the $240 that the serviceman quoted, but I don't feel good about it nor do I feel any of the diagnostics labor was applied. It feels like bait and switch and certainly false advertising of applying the diagnostic fee, so at $240 I'll take the time to leave a detailed review of my experience online. I'm sure you can understand if you were in my position. The owner did not respond, so I paid the invoice and here is my review. Can do the work, fast, but not honest. The gimmick of applying the diagnosis fee is just that a gimmick and fake, to get a higher fee out of you. They are going to charge what ever the want to repair and not apply the diagnosis fee or if you call them on it they will just up their repair fee by the amount of the diagnosis fee. DO NOT TRUST Airmax. If you need it fast and don't care about the cost, call them.

    This company sucks it took them way to long to finish the job. They were supposed to show up at 6 and wouldnt get to my house until 7 and never wanted to work past 12 and though it was perfectly fine leaving a pregnant mother and her 1 1/2, 5, and 6 year Olds in a house with the weather being in the triple digits. They left cigarettes butts everywhere. When they finished the job it looked awful and they blowout my brakers cut the electrical lines to my garage and laundry room leaving the wires exposed. As well as causing a gas leak that could have killed everyone in the house had I not got home and smelt the gas. resulting in pg&e having to shut off my gas. They sent there plumber back to find the leak he checked everything but the work they did in the roof and stated he couldn't find the leak and some how during this visit one of the other guys ended up cutting the power to my kitchen only God knows how when they were only supposed to find the leak. Don't make the mistake of hiring these guy for anything involving major work. This a reply to your feed back if your people can't stay past 12 maybe they should have come earlier instead of being late every day. Now first off there's no way pg&e contacted you, they dont even know you did the work. Secoundly pg&e didn't check your work they checked everything else and didn't find a leak in any of the existing gas lines. No one not even your plumber check your work. Thirdly there was no gas leak befor you guys did the job and there was no gas line in the roof and the gas was clearly coming from the vents. Also the hot air from the roof is coming through the vents making the house just as hot as the roof. I worked on a cement crew in the oil field in full FR gear, a hard hat and we never left befor 2pm. So maybe lie to some one who has less brain cells then yourself.

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    1 year ago

    Michael from Airmax was amazing. Showed up on a Friday night. Fix our AC unit within 30 minutes very professional highly highly recommend.

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    5 years ago

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    Review Highlights - AirMax AC Consulting

    We've had a lot of experiences with A/C companies and AirMax is by far the best we've encounter.

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