Poor quality work. Dishonest business relationship. Fraudulent charges.
I had an horrible experience working with Airhomy.
They canceled themselves from being my co-host after a year of working together, all of the sudden without respecting the 30 days notice.
They left me with 11 booked reservations which they were supposed to take care of, because me, as owner I do not live where my Airbnb property is.
This is the reason why I hired them.
Everything happened after I made them notice that they were charging me 20% commission fee not only on the bookings earnings but as well as the cleaning fee the guest was paying.
They did that for 74 times.
Moreover they always kept the money of the cleaning fee even when guests have cancelled their reservation. Therefore, the apt didn't need to be cleaned.
They also charged me money such as plumbing issues without providing me any invoice of that job. Saying that was a private plumber who doesn't make invoice.
Once they also charged me $100 more on an invoice when they add the booking fees plus the cleaning fees. When I told them. They replay blaming an intern they hired.
Within a year of working with them I never spoke with any intern.
After presenting them all the dishonest and fraudulent; I reported them to Airbnb as well as PayPal (platform used to transfer them the money)
Also, one more thing since they manage properties in states such as Florida and Colorado.
Very often they were sending wrong check in instructions to my guests. Instructions to check-in into an apartment in Miami when my Airbnb property was in Denver.
The guests many time were so confused.
They're claiming of managing 36 properties
Why there are zero reviews on the web.
Do not work with them.
It is an horrible company in my opinion. read more