Fabulous local business. We needed plumbing repairs on our home. Keith came out as scheduled on the…read moreworst winter day. He completed the work professionally, honestly, and insured we were satisfied. He'll be coming back to do more work for us soon as we would like a vanity and sink installed cannot say enough good about this business! Don't hesitate to contact them!

My husband often relied on Andy's, so I took my 3 wheel walker in to see if they could fix a…read moremoveable part that was not working. He didn't have "exactly" what was needed, but searched to find a perfect fix. It's now better than new. Best value! In the meantime I foolishly took a step back and fell. Let me tell you, this staff, 3 men, were sent from Heaven! They helped me up onto a chair, gave me water, and made sure I was stable to go home. So I left with my new walker and praise God that there are truly good people in this world! Mary Jayne K.

They did an exceptional job at a fair price. They work very hard adding quality. I recommend them…read more10 stars. MB

Allow me to introduce myself. My name is Lawrence. I am 60 years old and a career social worker…read more I prefer to write good reviews when warranted. I loathe leaving bad reviews. It pains me to share the following. My father's riding lawn mower was running rough. I worked on the obvious items. I changed the fuel filter, air filter, spark plug and carburetor. It didn't improve. In the process, I noticed the hood for the spark plug wasn't making a great connection. To solve that problem, I purchased a new coil. Accessing the coil was more work than I wanted to do so I pushed the mower .8 of a mile to Puritas Hardware. I explained the aforementioned. I requested that the mower be repaired while providing them with the new coil with specific instructions to replace the old. Approximately, ten days later I received a phone call. The mower was ready to pick up. I arrived to pick up the mower. The receipt indicated that they reviewed all of my efforts, flushed the fuel system, vented the fuel tank, and cleaned/adjusted the carburetor. The coil had not been replaced but what did I care as long as it was fixed. I didn't make it one block before I turned around to return it. The person running the cash register started the mower and confirmed that it was running rough. He agreed to continue to work in it. I was not able to speak with the mechanic because he was not in. I stressed that I wanted the coil replaced. He replied, "If it was the coil, it wouldn't be running at all," (although my research begs to differ.) I explained, once again, that I wasn't so much concerned with the coil, but the spark plug boot attached to it. He assured me that it would be addressed. I returned a week later. "He's still working on it." But, at two in the afternoon, I was not able to speak with the mechanic because he, again, wasn't in. I asked if the coil had been replaced. "That wouldn't be the problem. Sometimes mowers just run like that." I encourage the reader to re-read that sentence. After five more days without a phone call, I gave up. I walked there, got the mower and pushed it the .8-mile home. They didn't seem to care. It is almost as if they didn't want my money. Lawrence P.S. Bennett Repair fixed the mower in two days. It was the coil.

My son recently moved into area. We needed a few things to get his home set up. We were searching…read morethrough machine screws because we needed longer ones than the included in his kitchen cabinet hardware set. Searching seemed like an endless task but staff took us right to them. Just the right size compared to big box stores.

Worst customer service ever. I went in there trying to hook up a utility faucet outside with a…read moregarden hose. An unconventional project sure, however when I walked into ace with the faucet in hand, and found a guy to ask. I explained what I was trying to do, and he just goes. Yeah looks like you need a coupler of some kind, check 12, and he points. He then said or ask him, pointing to the Highschool kid. The kid said yeah look over at garden hose attachments and points. Neither offered to walk 20 feet to assist their customer with a problem. I was already in 12 and couldn't find what I needed, that's why I'm asking YOU. But sorry Ace only hires tired old men and Highschool kids who have no idea how to fix anything. So I went to Home Depot, asked the guy there And he goes, oh, you need a 1/2 feed line, and they actually make a garden hose adapter for this purpose, follow me. I was in and out in 5 min.

We came to pick up an order of rocks and gravel that was ordered in 2025 and to get a credit on…read moreanother order. The first person we saw was Ricardo. He greeted us with a friendly smile and was helpful in getting the outdated order reopened. He directed us to the order pickup area, where I was greeted by GiGi, who was so friendly and helpful. Not only did we have an order to pick up, we also had one to cancel. She walked our information to the front desk to get us a refund, while we waited in the car. She came out with our paperwork, including our refund receipt. She then led us to the rock pickup area. There we met Jay. Again a friendly greeting. He loaded our materials and told us to have a nice day. You can be very proud of how these three represented Menards. I work in retail and I know the importance of good customer service.

They have a great selection but it's impossible to find someone to help you! I waited over twenty…read moreminutes in their lawn and garden center for someone to help me with fencing. I understand it's warm and muggy back there so no one wants to be there but someone should be checking it out every now and again in case someone needs help. I finally called the store. Last time I was there I spent over $500 on blinds and shades that they claim to quickly cut for you. I waited close to two hours to get costly blinds and shades that all had one chewed up end. Again, a great selection but horrible customer service!

They have everything you need at good prices, great advice, AND a cat. What more could you ask for!?read more

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

Has anything and everything. Has that old hardware store feeling. Please patronize this business…read morerather than the neighborhood box stores. We have to help small businesses, they are going to be hurt terribly when the tariffs take full effect. Big boxes can afford to take a hit, small businesses cannot. Support local and small businesses.

very nice place to get advice and supplies. Patrick is especially helpful to me as a single lady…read moretryin to fix things myself

Great hidden gem. Always has those hard to find items. Great customer service…read more Support your local businesses.

From the owner: Specializing in: - Hardware Stores…read more- Windows-Repair, Replacement & Installation - Home Repair & Maintenance

It's hard to find a helpful hardware store anymore. I remember as a kid my dad saying he was going…read moreup there for this or that. I own my own home now and I needed my screen door repaired. I took it up there. When you walk in it looks like the kind of place that has ANYTHING you could possibly need. He told me he could fix my door but it would probably take a while since he had quite a few. I was fine with that. Honestly, it was like 3 days later and the door was done. They were very nice and very reasonable. I have gone back since the repair for other items. Check it out!

This is the place to go if you need hard to find items for your old house. I looked on the…read moreinternet for replacement double hung window sash pulls in solid brass and what I found were very expensive. I found quality (Stanley) and inexpensive brass pulls at Torch. They only had five in stock (I needed a total of 18) so they ordered another thirteen for me and they arrived in one week. But the best part is that the price had gone up considerably on the ones that had to be ordered but they charged me the "old" price! I saved a good chunk of cash!

Very nice couple who run it, especially Mrs Castro. She's very friendly and they are very…read moreresourceful and affordable.

Great old school neighborhood hardware. Have staff to help find what your looking for. Great…read morepersonal attention. In spring and summer they also have plants. Parking right next to store.

Staff was super helpful. Someone was always asking if I needed help…read more If you need grilling supplies, they probably have it.

Was in town visiting my daughter, spent over 30 mins this morning at their store with my list…read more Could not get anyones attention to help. Left and went to Wal Mart across the parking lot. Won't be back.