Fabulous local business. We needed plumbing repairs on our home. Keith came out as scheduled on the…read moreworst winter day. He completed the work professionally, honestly, and insured we were satisfied. He'll be coming back to do more work for us soon as we would like a vanity and sink installed cannot say enough good about this business! Don't hesitate to contact them!

My husband often relied on Andy's, so I took my 3 wheel walker in to see if they could fix a…read moremoveable part that was not working. He didn't have "exactly" what was needed, but searched to find a perfect fix. It's now better than new. Best value! In the meantime I foolishly took a step back and fell. Let me tell you, this staff, 3 men, were sent from Heaven! They helped me up onto a chair, gave me water, and made sure I was stable to go home. So I left with my new walker and praise God that there are truly good people in this world! Mary Jayne K.

Charge too much money for shoddy work on the lawn mower repair. The lawn mower still does not work.read more

They charged me $156.00 to fix my push lawn mower that would not stay running. Claims they rebuilt…read morethe carburetor. Brought it back five times for the same problem. Reimbursed me $35.00. Told me to take my mower and get out and not come back. Very rude and not reputable never going back.

Excellent customer service. The manager's name was Edwin…read more Was looking to buy an Ego trimmer/edger set, their computer said they were sold out but the manager double checked their storeroom and found and held one for me. Then they recommended the Ace reward program as well, saving us money and putting us on their email list for specials. Cashier was friendly as well, could tell she liked her job.

Worst customer service ever. I went in there trying to hook up a utility faucet outside with a…read moregarden hose. An unconventional project sure, however when I walked into ace with the faucet in hand, and found a guy to ask. I explained what I was trying to do, and he just goes. Yeah looks like you need a coupler of some kind, check 12, and he points. He then said or ask him, pointing to the Highschool kid. The kid said yeah look over at garden hose attachments and points. Neither offered to walk 20 feet to assist their customer with a problem. I was already in 12 and couldn't find what I needed, that's why I'm asking YOU. But sorry Ace only hires tired old men and Highschool kids who have no idea how to fix anything. So I went to Home Depot, asked the guy there And he goes, oh, you need a 1/2 feed line, and they actually make a garden hose adapter for this purpose, follow me. I was in and out in 5 min.

We came to pick up an order of rocks and gravel that was ordered in 2025 and to get a credit on…read moreanother order. The first person we saw was Ricardo. He greeted us with a friendly smile and was helpful in getting the outdated order reopened. He directed us to the order pickup area, where I was greeted by GiGi, who was so friendly and helpful. Not only did we have an order to pick up, we also had one to cancel. She walked our information to the front desk to get us a refund, while we waited in the car. She came out with our paperwork, including our refund receipt. She then led us to the rock pickup area. There we met Jay. Again a friendly greeting. He loaded our materials and told us to have a nice day. You can be very proud of how these three represented Menards. I work in retail and I know the importance of good customer service.

Great selection!…read more Every time I am working on a home project and can't find the right material Menards always has the missing piece. In this case I was looking for a tile to use for a kitchen backsplash. After visiting several other big box stores and not finding the right fit I took a trip to Menards and found several options that fit my vision. The store also has everything else you could need. From milk and cereal to bath towels and cleaning supplies. Anything you need for you house you can find it here.

An extremely well stocked, old fashioned hardware store! Great helpful friendly…read morestaff with answers and no attitude ( no orange aprons here!) and a resident expert on everything (I'm looking at you Glenn!) Very fair prices, you can park within walking distance and they have a snoozing cat that will be happy to ignore you! If you are in Lakewood during the day for the restaurants or the antiques you have to stop by Lakewood Hardware. You can go back in time and experience what life used to be like...and you won't leave empty handed!

Shop local first. Just one reason: this cat. Friendly…read moreservice. Knowledgeable staff. Established local business. A cat. A lovely, lovely cat.

Has anything and everything. Has that old hardware store feeling. Please patronize this business…read morerather than the neighborhood box stores. We have to help small businesses, they are going to be hurt terribly when the tariffs take full effect. Big boxes can afford to take a hit, small businesses cannot. Support local and small businesses.

very nice place to get advice and supplies. Patrick is especially helpful to me as a single lady…read moretryin to fix things myself

Great hidden gem. Always has those hard to find items. Great customer service…read more Support your local businesses.

From the owner: Specializing in: - Hardware Stores…read more- Windows-Repair, Replacement & Installation - Home Repair & Maintenance

This is the place to go if you need hard to find items for your old house. I looked on the…read moreinternet for replacement double hung window sash pulls in solid brass and what I found were very expensive. I found quality (Stanley) and inexpensive brass pulls at Torch. They only had five in stock (I needed a total of 18) so they ordered another thirteen for me and they arrived in one week. But the best part is that the price had gone up considerably on the ones that had to be ordered but they charged me the "old" price! I saved a good chunk of cash!

Very nice couple who run it, especially Mrs Castro. She's very friendly and they are very…read moreresourceful and affordable.

Great old school neighborhood hardware. Have staff to help find what your looking for. Great…read morepersonal attention. In spring and summer they also have plants. Parking right next to store.

Staff was super helpful. Someone was always asking if I needed help…read more If you need grilling supplies, they probably have it.

Visited Ace Hardware with a friend recently. The store was empty and quiet. But it had all the…read morethings we needed to complete our project. We were in and out in under 10 minutes. The cashier was fast and friendly and of course, there was no line. I haven't been to Parmatown recently, so seeing a new hardware store was a welcomed addition. I grew up in Parma, but it's so different now. But in a good way.