This company certainly distinguished from the rest I have worked with in the past. Flawless. To…read moregive you an example. A few years ago a new system was installed, the company left lots of mistakes that were not up to code. The owner of Reliable solutions came, correct those issues for me and gave me excellent service and advice. Most importantly with AC vendors is to find someone who cares for the quality of the work, the clients they serve while being honest and reliable. I will definitely recommend.

Wonderful service! I couldn't be happier with the fast…read moreresponse and great service I received. My AC broke on Memorial day...1 hour later (on a holiday!) The Tech arrived! Without asking he took off his shoes (the first Tech to ever do this!) Before entering my house. He was very courteous, explained everything in great detail and fixed the issue asap. The price was absolutely fair and I will recommend to all of my friends. I have had issues with other AC. Companies (over charging, trying to sell unnecessary stuff, bad repairs, long wait etc.) But none of that here! Awesome in every way!

Brian's team are honest , hardworking and efficient. I have signed AC yearly maintenance contract…read moreas i have been an satisfied customer and have been for past 2 years. I would recommend SUNSTATE MECHNICAL CONTRACTORS.

If you ask me, Joe charges too much. He was not up front with me about pricing and didn't really…read moredo a lot to get my AC working. He works alone and that's a problem. I'm in a service business too and I don't overcharge my clients if I'm hot or tired.

After reading reviews about this company, I specifically requested that the owner himself install…read moremy new AC unit. He assured me that he, not his son would be doing the work. However, when they arrived, I noticed his son was performing the installation, and the owner had left an hour later. I immediately contacted the owner with my concerns and was told he had another job to attend to and that his son would finish the work. This was not what we agreed upon, and I had clearly stated beforehand that I did not want his son working on my unit. Unfortunately, after going without AC and being desperate, I felt I had no choice but to allow the work to continue. I now regret not stopping the installation. As shown in the photos, the finish trim leading to my attic was left extremely sloppy and unprofessional, with original trim lines clearly visible. I contacted the owner three separate times after installation regarding this issue. Each time, I was told to "get with his son." My response was no, if the work wasn't done correctly the first time, I did not want him returning to fix it. In the photos, you can see where the attic cover and trim fell at 2 a.m., causing us to jump out of our sleep. This happened directly in front of my child's room, which is extremely concerning. As shown, nails were left sticking up, and this easily could have caused serious injury. This was the result of sloppy, unprofessional workmanship following the AC installation. The safety risk alone makes this unacceptable. Since the installation, my attic light no longer works. After repeated attempts to reach the owner, my calls were no longer answered, and instead a random "repairman" contacted me offering to fix the drywall and install a new attic cover. This entire experience shows a lack of professionalism, accountability, and quality workmanship. I would not recommend this company.

Highly recommend! Amazing service. The gentlemen who serviced our system were very professional and…read moreprovided us some excellent suggestions.

I called Tony Tuesday morning when I woke up to two error codes on my Bryant HVAC. He told me that…read moreone of his technicians would be out in about an hour. When the technician showed up he immediately went to work. He confirmed that the ECM was indeed bad, that my warranty was registered and that it was still covered. Yay!! He didn't have the part handy and had to go pick one up and said it would be about an hour. An hour later he returned and installed the part and quality checked his work. The unit was working as it should and no error codes. I then had him due the "spring" preventative maintenance. I was totally satisfied with his work and only wished I had some of the filters on hand (19x20x4) so I wouldn't have to go up in attic to replace. A plus -- Tony Baars offers a military/veteran discount. I will not hesitate to recommend his company to others.

This company was recommended to me by a close friend, so I called them to do an annual maintenance…read moreon my AC unit and I was not disappointed! They did a very thorough inspection and explained what was done and found as potential issues and the estimated costs. I love the transparency and professionalism of this company. Will refer them to everyone I know!

This company was a referral and we've had 3 positive experiences to date. Most recently, I had a…read moretech come out and perform an energy check where he quickly discovered a slit in our duct and repaired immediately. Prior to this, our ac froze on a Saturday night... as new owners to this home we weren't confident in what to do and worried about after-hours weekend charges... I text Steve for assistance (owner) and he called me back and walked me through how to unfreeze the system. = lifesaver Our first experience was a job requested by our flood insurance to life our ac handler ...we chose them bc they were a referral and compared to other quotes were the best value... in all three of these varied experiences, the technicians at Pinellas Heating and Air were extremely timely, courteous, well priced, and did a job well done. In an era of terrible customer service experiences, I felt this positive review necessary because they really have made this lane of service/repair work an easy choice.

PN&A came out last summer and replaced all of our HVAC pieces that were in our very small attic…read more The tech who did the work worked his butt off. However, we have had issues with the system AFTER they left and they have refused to return our calls. We have literally called for months, left messages and nothing. Zero response. Now I have to hire a different company to come fix a vent outlet that wasn't properly attached and there's mold around my register because of it. Overall I suggest going with a different company if you want to be happy with all of the work. This vent has been spitting out insulation.

They placed my system in about 2 years ago. But try to get them to call you back to just provide…read moreannual service is almost impossible! I've called left emails etc and not one response. Guess they don't want to cover what they sell? Very frustrating! I will keep trying g but at some point I will defer to another company.

Installed 2 units in my home in 2021 and now don't return my calls when service is needed. Warranty…read moreuseless. Find another company!

The best! Shawn is so responsive and goes above and beyond to help his customers. Very fair…read morepricing. I have used for years for annual AC service and now have used when my AC became clogged and stopped working properly. Shawn showed up the same day I reached out and had me back to a cold house in no time-explaining everything as he did it! Just awesome!

Absolutely FIRST CLASS Professional service! I have used Merc Air for over 15 years. Shawn is the…read moreowner and each time I called, he arrived at my door within hours. This past time when my AC unit shut down, I called him at 0800 and he was at my front door at 0830. He replaced the blower unit and the system was up and running by 1000. Shawn is honest, reliable and I highly recommend you call him for any of your AC issues. Thanks for all the GREAT work Shawn!!!

Seven years ago, we got the top-of-the-line train AC units for our home. We signed maintenance…read moreagreements and I've had it for the whole time and cancel last year because of their inability to come out and service the units on time. Well, they kept delaying it and the AC unit in the main Rooms stop working because of water back up in the condensation tube. They could not come out right away, so I called another service to do so they came out that night. A month or so later I hired that same company to do the routine maintenance and they found that there was a leak in the evaporator coil. Since I bought the unit from Pinnelas, I agreed to have them come out and repair the unit. They sent a young man and an older gentleman, and the young man who was new did the work while the older gentleman stayed down in the garage and yelled up to him on what to do. The price was over $2700. But when they did not show up on the Saturday that they were supposed to they came the following Monday and offered a 10% discount on the work. The next day my wife was getting ready to leave to go to the airport and looked up in the ceiling, and there was a large wet spot. Turns out their new recruit did not connect something properly and water leaked all over the floor of the attic and then ultimately put a large spot in our kitchen . They did come out that day and acknowledge that it was their problem and they took pictures and said they would contact us to have a contractor come and paint the ceiling when dry. They were supposed to call us last Friday to have a contractor come out. I never did. They didn't call Monday and I called them and ask them what the problem was. They did not call Tuesday and finally on Wednesday a customer service rep called and said they would have to get approval to do so. my wife explained to them that Christian already approved it and only then did she acknowledged that OK we have a painter. Come out and appraise the job. First I would like to say that the train units that I purchased have continuously let us down. Every time Pinnelas comes out they find something else wrong. We've spent thousands of dollars on top of the warranty to have various things done including surge protectors, which cost well over $1000. I would suggest shopping around if you are looking for a quality air conditioner replacement. The company that came out in their place was called apostle I understand there may be staffing issues and the company bought out the original company and I really don't know who's in charge there anymore. I would definitely shop around if you were looking for a replacement AC unit or maintenance.

Almost the exact same experience as Mike M's review below. Christian the manager is an outright…read moreliar. Do not trust him Get EVERYTHING AND ANYTHING from this company in writing. I had 2 new units installed. One unit died 1 month after install. Instead of replacing it they took random used pieces and parts to get it running. ever since the thing sounds like a jet engine. Christian said if you want it replaced you have to call Trane. We won't do it. Awesome customer service there. Imagine buying a new car, it dies after a month and the dealer says call the manufacturer. Ridiculous! The other unit they forgot to put an overflow switch on and the thing destroyed my ceiling with overflow water. I'm still awaiting a repair. And that's after dozens and dozens of calls and the whole time them acknowledging its their fault. These units have had too many issues to list. I have the maintenance contract for 1 more year (not that it does any good) then I'm finding a reliable an honest company. This one is a joke