Fantastic response and excellent service! Another company could not respond so contacted Josh at…read moreHunt's Mechanical. He came out that morning and quickly diagnosed the issue, obtained the replacement parts, and got us up and going! Great job Josh and the price was very reasonable!

We are so pleased with this family of hard workers. We had a very odd, difficult install and they…read morenever blinked an eye. Had us back up and running and very cool in less than half a day. So professional. So friendly. So good at what they do. I would not hesitate to recommend them to anyone needing AC services. Thank you so much, guys! Opie says hello, too!

This was one of the most frustrating service experiences I've ever had as a property owner…read more Robert Junior was my first point of contact--he was responsive and helpful, even after telling me he was no longer with the company. He promised he'd stay involved and keep communication flowing. That held up briefly, then he completely disappeared... and so did his father, Robert Senior, who had "taken over" operations. I would hardly call his lack of communication and strong lack of customer service "taking over." My tenant dealt with ongoing AC issues for over a month, sometimes with no working air during hot summer days. Every time I was told the issue was resolved--whether it was the thermostat, the board, the float switch, or then a mysterious plumbing issue--something else would go wrong. I asked repeatedly for a clear breakdown of what was fixed, when, and by whom. I was told it would be emailed. I gave my email address, correctly spelled, six different times. Still never received the paperwork and it has now been almost THREE MONTHS. To make matters worse, when I tried to get clarity, Robert Senior called me and snapped. I remained calm and professional throughout, but the lack of accountability and the dismissiveness were inexcusable. At the end of the day, I had to micromanage every step just to keep things from falling apart. This company may be family-run, but the communication and professionalism were anything but warm or reliable. And this is putting all of the above lightly. I could post screen shots of all our text messages but that would take me a long time and I've already wasted more than enough on waiting around on these two. If you value your time, your tenants, and your sanity--look elsewhere.

This company is awesome. During the 01/2026 ice storm our heater died. We called Nashville heating…read moreand air. They came out the following day and diagnosed the problem. They were able to order the part the next day, and the following day were back to put it in. Now we are all warm and toasty again. Robert Jr gave us a perfect experience. I'm so glad we took a chance on calling this company blindly!

I needed HVAC service quickly and Nashville Solutions came out and quickly came out to check on the…read moreproblem. I was happy with the services and the cost seemed reasonable. Very nice, communicative, and easy to work with!

Had a great experience with Nashville Solutions. When my AC went out this week, I wanted to find a…read morelocal business. Nashville Solutions answered my call yesterday afternoon and were here today, promptly at noon. Demetric did an awesome job and was super nice. The price was less than I expected and the AC is already running great. He vacuumed up the water overflow in the drip pan, cleared the pipe running outside that a previous owner had caulked over, and then cleaned the unit and topped off the freon. I will definitely be using this business again and would recommend them.

Incredible service. Quick turnaround and had an appointment set up even over the weekend for…read moremonday. The man who helped us name was Chris and was extremely helpful. We were out of town and someone was watching our house, and he face timed me to show me what was going on with the unit. He also broke down what we could do moving forward without the typical forcing things or making you spend money that isn't needed. Overall, 10/10 experience and will use them again in the future if need be.

We called Primo the day after Christmas because our heat went out on Christmas and we didn't want…read moreto bother anyone on the holiday. they did come out the day we called but needed a part they didn't have and were to come back the next day. they come back the next day with the wrong part so now we need to wait another day to get our heat fixed. They did fix our heat finally on the 3rd day but when i get the bill i was charged a holiday fee! You think they could have waived that since one Christmas was the day BEFORE and because they screwed up and didn't fix our heat until the 3rd day. UPDATE the company reached out and tried to make things right! The service guy was great and there was an issue with the billing. It did take a day longer to get us up and running because of a wrong part but they did offer some money back that i appreciate. i am very thankful they reached out to us!

Kam with Breeze Heating and Cooling responded to my home within 15 minutes of my call. He had my…read moreunits up and running at there max in no time. His response time, knowledge of HVAC and courtesy was extremely appreciated....especially when the temp is 90 outside AND inside.

Kam was wonderful to work with at Breeze! Best prices and services we have had in Nashville. We had…read morea new large unit installed and the team was so fast and efficient. They even suggested a new vent in our basement which and it's been a game changer for the entire space.

My experience was very good. Very good price, quality work, responsible of property, arrived on…read moretime, great equipment, quality vehicles. Good follow up. I have zero complaints.

May 2023 -- Efficient Heating and Cooling installs new split Rheems HeatPump…read more April 2024 -- No cooling from Heat Pump April 8 2024 -- Efficient Heating and Cooling tech arrives. Determines that the unit has no refrigerant. Finds leak in the lines between the inside air handler and the external compressor. Since the line was not part of the original install, repairs would not be handled under warranty. That was not what I wanted to hear, but I understood Efficient's stance. I requested a quote on the repairs. The Efficient Tech was not able to find anybody available to make or confirm a quote for the work. The tech promised that the quote would be delivered the next day. (April 9) April 30 2024 -- no quote or communication from Efficient Heating and Cooling. No text. No email. No phone call. April 30 2024 -- place call with Lee Company. May 1, 2024 -- Lee Company tech arrives and confirms that all the refrigerant has leaked out via a leak in the connecting lines. May 2, 2024 -- Lee Company sends a two technician team and they are able to complete repairs in a single day. May 2, 2024 Unit is working fine. Efficient Heating and Cooling never following up with a quote is not great. But it is a busy time. Guess I got lost in the shuffle. BUT The distressing part of this are the issues that were found apart from the leak ... Issues that were part of the original install by Efficient Heating and Cooling. Efficient Heating and Cooling trumpets its status as a Rheems partner and yet there were mistakes in the original install. " Found condenser wired incorrectly and thermostat programmed incorrectly." "Y2 and O/B were reversed at the condenser and thermostat was set to energize reversing valve on cool. Aux Heat wire was also landing on the wrong terminal at the thermostat. "

My airconditioner/furnace was purchased from this company six years ago and has had to be serviced…read moremany times. When it was three years old, it needed addtional Freon. It needed addtional Freon again this year (2026). I was charged $300 per pound for two pounds of R410A. This is excessive. Wholesale cost on the high end is $20 per pound. This means I am paying $.55 a day for Freon. I also payed for an unsuccessfull leak search. No calls to Pioneer about this have been returned. This company is an LLC registered in Delware and has acquired local HVAC companies: Cook's Comfort Heating, Cooling & Plumbing Dale's Heating, Cooling, Plumbing & Electrical Frog Heating, Cooling, Plumbing & Electrical The Surfin' Plumbers Plumbing, Heating & Cooling Venture capital and private equity firms are buying and consolidating service firms in many cities, eliminting competition and raises prices. Consider using a small locally owned independant servicer.

The pictures say it all , my experience was a nightmare. We told them it was a leak in the front…read moreyard. Pic of pipe they finally repaired, the rest are what they did.