I can't say enough good things about this company and the team who came to our house! They were on…read moretime, wore protective footwear to avoid a mess from a very rainy day, got right to work and finished in the time they said it would take. They helped move furniture back in place and even gave us tips on placement to maximize airflow. Our house smells cleaner than it ever has and the airflow to the 2nd floor is so much better now. Price was reasonable and worth every penny!

Mike and William were great! They explained the whole process of the air duct cleaning and…read moresanitizing. They worked well together and answered all my questions. Mike showed me before and after pictures of the filters and ducts. They cleaned up after each area and they are very restful of my belongings. They also did a dryer vent repair, and solve my dryer's problem!! I highly recommend this company and especially Mike and William! Eve was scheduled the appointment, she's very efficient and explained the process and costs thoroughly. She gave me all kinds of options and was very knowledgeable. There's a fresh clean, new smell and energy in our home! I'm really happy with their service and will use them again for sure!!! Great guys!

I called to get a quote on duct cleaning and Jamie was so professional, helpful, and competitively…read morepriced. Unfortunately we ended up finding out that the ducts were worse then we thought and had to get extra work done but Jamie worked with us so we could proceed with getting everything done without delay. He is very responsive, reliable, and honest. Thank you Jamie for helping us with our duct cleaning and going above and beyond answering all our questions and providing valuable tips for us.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

We have had a contract with Central Heating and Air for decades and have always been extremely…read morepleased with their work-maintaining, repairing, and replacing. Our Air went out on Thursday evening and by Saturday noon we had a new air conditioner. A technician came out @ 9:300 and in the pouring rain showed us exactly what had happened. The system had lasted longer than expected and we decided to replace it. They were courteous, took the time to explain what had happened, and even gave us instructions on how to keep the air working for short periods of time before installation. Installation was quick and easy on a Saturday morning.

I was a customer for years. Spent over 20k on new equipment. The last unit installed failed twice…read more When I called to have it repaired (under warranty) they said they couldn't come out to look at it for two days because we didn't have the maintenance plan. I told them I would pay for the emergency call. This is in the middle of summer. I called RS Andrews and they responded that same day. These people don't care about servicing their own customers for work they're done. Edit: My wife called and spoke with someone named Tara. She repeated that it was your policy not to make after hours calls for customers unless they had the maintenance plan. She did nothing to make it right. I have friends in this business in South Florida. They've done this for 30 years. I spoke to one of them this morning and he reiterated to me that if he had installed a machine under warranty and it failed, he would come at any hour to fix it. Clearly this is not what you do.

As good as any similar company. They are efficient and knowledgeable. If you have a warranty,…read moreplease refer to it as issues occur. Labor has a shorter shelf life.

if I could leave a I would, however I bought mobile home about eight months after Clarks…read moreinstalled the unit I have had nothing with a problem with it since I moved in firstly they installed it too close to the wall. I can't even get a filter in there. Secondly, a major part of it is installed upside down. It is the wrong size unit for the house and the humidity reads between 91 and 99 in this house. And if that wasn't worse, I come home every day to an 82° house because it doesn't even heat temperature. I have a daughter with multiple sclerosis who is very sick in the heat and she has been sick all summer. The owner of Clarks knows this and knows my family he now has come forth since he installed this very conveniently he decided he does not work on mobile homes and will not stand behind the unit they he installed. It's quite possible if it was and everything was the way it should be with the size of the unit. I wouldn't have this problem, but he refuses to come out and fix it or do anything to it because he no longer works on mobile it's pretty crappy. I have gotten an estimate that it will cost me about $7000 to fix it but I don't have so I will be taking all this further. Do not use Clarks and actually I see by their ratings. They don't even have a four star. They shouldn't even be in business.

While my vents and ducts are cleaner, the damage they caused and the indifference from management…read morewould have me not recommend them to you. No pads or mats were placed down to protect my hardwood floors, and as a result, they were scratched in several places.  Additionally, the grille on the dryer exhaust was completely broken off, and a piece of the hood was shattered.  I was also disappointed that they did not have a vacuum cleaner, so attempts to clean up after themselves were done with the pole attachment on a shop vac. When I called to report the damage, I spoke to their polite receptionist Tiffany, who offered a 10% refund but said their manager would not call me for another week because she was out of the office (and apparently there is no one else at that business with any authority to handle these issues). I spent hundreds of dollars with this company only to find they do not care about quality of their sloppy work, and now I am left with the damages.

USE AT YOUR OWN RISK!!! I should have read the reviews before using their services. If you are…read morelooking for a company to come out to your home and cause damage. This is the company for you! In the process of cleaning my ducts and return, they damaged my return duct by disconnecting it from the return vent. Due to their negligence my AC kept running and would not cool my upstairs. I placed a HVAC service call because I assumed something was wrong with my AC. When the HVAC company came out, their finding were: the disconnected return vent was pulling all the hot air from the attic. When I reached out to FC they refused to take responsibility. Their negligence resulted in $180 in AC service fees and extremely high utility bills. After making several attempts to resolve with FC I filed a charge back with my bank. FC emailed me claiming theft of service and threatening to file a police report if I did not withdraw my claim. My bank found in their favor claiming the work was done but I am $180 in service fees to reattach my duct and high electric bills.

My outside A/C unit began humming last evening. I called…read moreH&M at 11:45 last night and left a Voicemail message. I received a call at 7:38 this morning from Brent. He advised they could have Shane out here by 9:00 am to check it out. Shane arrived punctual around 9:00 am By 9:30 we were back in business! The capacitor had failed on the unit and was actually still under warranty. I was only charged a service call! We bought the house in January and this is the first time I needed a HVAC serviceman. I would recommend this company for future needs! Don

We've been using H&M services for years to service our plumbing needs. Harry and Brent have always…read morebeen amazing. Peter came out last week to check out a leak under our sink. Turns out the disposal was about to fall out because the screws had come out. He got there on time, was efficient and great to work with.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

Very professional, and knowledgeable. We hired Esquire Heating and Air to install our AC unit and…read morenew furnace. We were highly impressed with the service. I

My condo heating had been working very poorly for a while now. Esquire came out and checked it out…read moreand gave me a thorough breakdown of everything that was going on. He gave a good explanation, serviced my unit properly, a good rate, and even came back out 2 weeks later to check on things. I was very pleased with the experience.