Great service - friendly tech. My husband has used this company for years. They installed his high efficiency furnace and water heater years ago and they are who we use to service the unit. We just used them again last week to checkup/service our unit as we get our home ready for the market. We've been so happy with them that we are going to use them at our new home to replace to furnace here with a new high efficiency model. read more

We had to have our old Carrier single-stage heat pump and furnace replaced in early November 2025 after a much longer than average lifespan for a heat pump. After getting several quotes from HVAC companies, including the one that installed our previous system, we chose a Carrier Infinity system from Air-Plus Heating & Cooling and have been extremely pleased with results. Bruce Sibert was the salesman, and he was great to work with throughout the selling and installation process and with various follow-up questions. The team of Alan, Sam, and Tony did a great job of installing our new HVAC system - as well as replacing our old water heater at the same time. All the work was completed in one day plus a quick follow-up visit the next day just to verify that all was well with the initial setup. We have since been through some brutal cold winter nights and have already had a few days needing A/C, and the system has been working great - and with much more efficiency (and much quieter) than our old system. We recently had our free 6-month check-up going into the cooling season, and the system passed all the checks with no issues. We definitely made the right choice going with Air-Plus. read more

Rick came out today for our fall maintenance check up. Rick has been our regular technician for several visits. As always Rick was prompt, pleasant, friendly, & professional. We have complete confidence in Rick's capabilities & also whatever he decides is best for us during our maintenance. We have been with Air Plus for years & have found all their technicians terrific. Also price, service , & what they can provide is second to none. Many of our family and friends are with them. We all HIGHLY RECOMMEND them. Tom Clark read more

The service men from Air Plus was very curteous, professional and polite. We would consider them again and recommend them to neighbors and friends. Great job guys. Ralph & Joyce read more

Kevin showed up on time, as usual, and ready to get to work. He's friendly, courteous and professional - the kind of person you trust in your home. He answered questions and made sure I knew what he was doing. Air-Plus has been our HVAC vendor for 20+ years and I recommend them to be yours! read more

Air Plus is the best heating and cooling company we have ever had. Cole is friendly, knowledgeable, professional, caring, honest, and just all around a fine young man; these great attributes of Cole helped us become part of Air Plus!! Thanks to Cole, Bruce(Home Comfort Advisor), and Rob(Owner) the problem with our humidifier was solved; it was installed by another company. All of the people at Air Plus are team players! Thank you for your excellent service!!! Dev and Kathleen Raschiatore read more

Kevin, Lee, Cole, and Bill were awesome! They were very professional and knowledgeable! They answered all questions and concerns!! Bruce was the best to deal with and helped us find the right furnace and AC unit best for our house! I highly recommend Air plus for service and installation! Call Bruce he will take great care of you! read more

The service and installation was professional. The guys were all courteous and great. They were above and beyond.

Our heat pump and air handler went out in January of 2016. We called Air Plus because they had decent reviews and they are a small company in our community. The owner came out and met with my husband and gave us two quotes on how much it would be to have both units replaced. One was the most efficient and the other was the least efficient. We went with the most efficient unit for obvious reasons, but also because you can claim it on your taxes and you get a $200 rebate from Duke Energy. They installed the units the following week. HERE IS WHERE IT WENT DOWN HILL: The technician told us that the unit would be noisy for a few hours because it was working hard to heat the home. A day went by and it was still noisy. We called them back and they came to adjust the speed on the unit. That didn't work, so the technician looked around to see why it was so noisy. He suggested to have the duck work in the house opened to allow more air to flow through which would reduce the pressure. Rob (the owner) came out and said that we needed to expand our "duck work" i.e. vents throughout the home which would cost an additional 300-400 dollars and could not guarantee that it would solve the problem completely but did say it would make it quieter.  He said since the home is old and the vents needed to be replaced. I explained to him that this should have been told to us from the beginning and that we didn't have extra money to spend. I told him that our old unit (when it was working) didn't make this much noise and we didn't expect the new one to make this much noise either. Rob then told us that we should've done our research and that we knew what we were getting from the beginning. I told him there was no way for us to know this and that was why we decided to pay an "expert" to replace our unit. We turned down his proposal and told him that we were not paying more money. I took the owner next door to let him hear the neighbors unit because he felt that the reason it was loud was because of the construction of our condo. My neighbors home is the same as ours and she just had her unit replaced 2 years ago. He noticed how quite it was and then agreed to change out the unit to a less efficient one. (one that didn't have a variable speed) (Which when I read the online brochure for our unit it says that you are able to change it from variable speed to one speed)   I told the owner (after I did my research, like he told me too) that the brand that he was installing was a horrible brand. And that we would prefer to have a unit that was not of that brand. And after we had this conversation he hung up on me and told me to call his lawyer (in which he never apologized for). He then called my husband and set a date to install the least efficient unit. They installed it, yes it is quiet, but THEY NEVER GAVE US A REFUND FOR THE DIFFERENCE!!! AND WE ARE NOT ABLE TO GET THE REBATE FROM DUKE ENERGY. My husband and I are out over $1000 because the owner does not know what he is doing and he is rude and only cares about money. read more

These guys are the best! So nice, courteous and prompt. Very fair prices. They came out to fix our heater today within hours of my phone call. When a different issue with the heater arose later in the afternoon I called again (4:55pm on a Friday) and they immediately came back to fix it no charge. We use them for all of our heating and cooling needs and have always been pleased. read more