Doug and his team replaced my upstairs unit entirely. They work fast, in and out of my house in a…read more1/2 day. Doug even registered my warranty for me! A few months later the furnace went out on the downstairs unit. It filled my house with a horrible burning smell and a haze of smoke. I didn't call the fire dept, I called Doug. He was there within 10 minutes. He diagnosed the issue and gave me options. The next day they replaced the furnace. Once again Doug registered my new equipment warranty for me. Price wise.. not cheap, but not outrageous either. Each time his worked passed Deer Park city inspection without issue. Thank you Doug!!

I called Brico at 10:00 pm after our furnace stopped working. Not only was the service on time and…read moreefficient, the process was explained and the price was reasonable. Brico installed our unit, duct work, and insulation. Over the years, excellent, prompt service has always been provided.

Cannot recommend this company highly enough…read more Our heater gave out more than a week ago, and we were stuck in a frustrating back-and-forth with our warranty company--if you've ever dealt with one, you know how draining that can be. Thankfully, this incredible team stepped in and completely changed the game. From the moment I called, they found us a time slot--and then graciously moved us up not once, but several times to get us help sooner. With freezing temperatures on the horizon, we were desperate, and they absolutely delivered. They quickly diagnosed the issue, submitted the ticket, and got us back on the schedule. True to their word, they showed up exactly when they said they would. And when a minor glitch popped up afterward? No hassle--they sent someone back out right away and got it resolved without delay. A huge shoutout to Mike, Roger, Chris, and Rick--all courteous, professional, and just plain good people what an incredible team. So glad this company was assigned to our case. This is service done right.

I am unable to express the quality and precision of work that has been done in my "Treehouse"…read morecondo. It is just incredible! The efficiency, expertise, the gentlemen that did the work and the foreman Sammy plus the owner, Carl's brilliance and exceptional personal attention !!! Thank you for this beautiful blessing!!! I can not recommend anyone more highly!!! Thank you Especially Carl and Sammy...what amazing men you are of ethics and morals!!!

I can't say enough good things about this company…read more Last July my ac stopped working. Nick came right out and replaced our capacitor so we didn't have to suffer long. Not quite a year later the capacitor went out again (our unit is old and needs to be replaced, so it going out again was normal wear and tear). It was two weeks shy of the original replacement so nick replaced it at no charge. Just like our first experience, he was prompt, courteous, and honest! He was transparent about what did and did not need to be replaced so I felt comfortable he was not just trying to sell us everything he could. Would absolutely recommend them to everyone and will be using them when we replace our unit since they also offer 60 months 0% payment plan or 10% cash discount.

18 months ago, I purchased a variable speed trane 20 seer unit. Warren was the individual that…read moresold and supervised the install. It was a total replacement of all components as well as reworking some of the duct work for efficiency. The purchase included 2 years of labor on the solution. Fast forward 18 month and one of the air control motors failed and needed to be replaced. The technician presented a quote for $600.. I questioned the technician on the cost of the part, really not believing this part was that expensive. I declined to have the work done. Right after he left, I removed the air control motor by unscrewing a single screw and purchased a new one for $54 delivered.. I sent the purchase invoice to the technician with a description of my disappointment in such a charge, for a part that was so inexpensive and so easy to remove and install.. remember I mentioned I recieved 2 years of labor with my purchase and therefore no labor should have been included in the cost. I asked the technician to forward my concern to the owner, Gary. It's been weeks, and I have not heard anything back from either the owner or the technician. Why can't you trust contractors these days, you have to watch them and question everything they say needs to be done.​

Been using this company four years now. The technicians are friendly and dependable. Each time…read morethey came out to service AC unit, they let me know what exactly is going on with the AC (train)unit and answered my questions. They treat customers with Integrity, Respect, Accountability! I would definitely recommend this company with all your AC needs.

The woman that answered the phone to schedule my appointment was very kind and helpful in getting…read moresomeone to my house in a timely manner and they had great prices compared to some other companies that I called. The technician arrived and got the job done with not problems. He was very professional and courteous as he was getting the job done and informed me of what was done. I would definetly recommend this company to anyone that is looking for a heating or air conditioning company to work on their stuff.

Noticed on Tuesday 12/13 (warm day in Dec) that my upstairs AC was not cooling. So, I went on Yelp…read moreto look for a place to call. Southbelt was closest to the house and I was familiar with them from driving by on 2351, and they had good ratings...but not very many ratings - only 5. Hmmm, seemed strange for a 20+ year business. Does their customer base not use Yelp? I scroll down a bit and see the 9 "not recommended" reviews button. Yes please! Start reading through and that's where I found what sold me on calling - the owner's responses to several of the bad reviews, particularly his lengthy response to "D W." from June 2014. This was not the usual "We're sorry you had a bad experience, call us to see if we can make it right" pandering schlock - no, this dude defends his service with detail, stands up for his employee's integrity, and cares about the perception of his business. Sold, bro. Call the evening of 12/13 after close of business expecting to leave a voicemail and get an answering service that lets me know emergency service is indeed available. (Not necessary, it's warm but it's December) I leave my info and get a follow up call Wednesday morning. Here is why I gave 4 instead of five stars, and really would give 4.5 if I could - the caller couldn't schedule my appointment time, only pass my information to the tech who wouldn't call me till the next day. (In July that wouldn't work for me, but it's the Christmas season, people are on vacation, etc) Seems superfluous to get a follow up call from someone who can't really tell me anything. Matt from Southbelt called me around 9:10 this morning 12/15/16 and met me at my home promptly at 10:00 as arranged in our conversation. He quickly diagnosed the issue (burnt out fan motor from a fried relay) and offered me several options. He took the time to thoroughly answer my questions so I could make an informed decision, had the parts in his truck to do the job, and completed the repair quickly. What impressed me is that, after completing the repair, he advised me not to have him check the freon level due to the low ambient temperature. (60ish degrees) Since the air was now blowing cold from the vents, he advised me to wait till spring to reassess it, explaining that the low ambient temp would make his measuring device read low and if he added too much freon it would damage the system and cause a more expensive repair later - too much freon is worse than it being a bit low. A tech working for a company that preys on customers would have gladly added freon and charged me for it, then offered a discount on future service to ensure they got the pricier repair later. That didn't happen. $370 for the whole shebang, diagnosis, parts, and labor. The fact that he had parts on hand to do the repair shows knowledge of common AC problems gained from experience. I'll be calling again if I have more issues. Ed, if you read this, you do you, bro. You defending your business and your employees earned you a customer.

We had Matt come out and do a tune up, left us a quote for some repairs on our ac unit. We called…read moreless than a week later saying yes and asking about them doing a much bigger project too. They said they would get back to us by the end of the week... It's now been 3 weeks. really disappointed. We were recommended by many people for this company.

HONEST. ETHICAL. BUILT ON INTEGRITY…read more From the moment we contacted Elite AC & Heating to the day the job was completed, we knew we were in the right hands. They say the third time's the charm, and for us, the third company truly delivered the Elite experience. Elite was our third HVAC company to inspect an issue we had been dealing with shortly after moving into our new home. We can't thank them enough for taking the time to find the real problem and getting both of our units corrected. It all started with a call about a condensation issue. Sterling came out the very next day, sat down with us, and genuinely listened to our concerns. After thoroughly inspecting our system and performing the necessary calculations, he discovered the root cause: our HVAC units were oversized for our home's current design and build. Instead of trying to sell us something we didn't need, Sterling patiently walked us through the findings, explaining everything in a way that was easy to understand. He recommended installing a properly sized unit and relocating another unit to better serve the lower floor. His honesty, professionalism, and willingness to educate us made all the difference. Our Elite experience didn't stop there. On installation day, Tim, the owner, personally stopped by to deliver the equipment and introduce himself. What an incredible person! It felt less like meeting the owner of a company and more like catching up with an old friend over coffee. That personal touch speaks volumes about the culture they've built. We also want to recognize the installation team. They went above and beyond from start to finish. They carefully protected our floors, kept the work area clean, took the time to explain what they were doing, and made sure we were completely satisfied every step of the way. Their workmanship and professionalism were second to none. The day after installation, Sterling returned to inspect the completed work, answer any remaining questions, ensure everything met our expectations, and present our certificate of completion. To top it all off, Kris had already taken care of registering our equipment warranty, giving us one less thing to worry about. This is exactly how an HVAC company should operate. Honest. Ethical. Transparent. A company that genuinely puts its customers first. In today's world, where so many businesses have become high-pressure sales organizations after being bought by large corporations, finding a company like Elite AC & Heating is truly refreshing. If you're looking for an HVAC company you can trust, call Elite first. It'll save you time, money, and the frustration of getting multiple opinions. They diagnosed the problem correctly, stood behind their work, and exceeded every expectation we had. Thank you, Tim, Sterling, Kris, and the entire Elite team for providing outstanding service and treating us like family. You have earned customers for life. James & Laura

Matthew arrived quickly and had our capacitor replaced within 30 mins. Prompt, professional,…read moreinformative, and our new go to AC Tech for both our home and rental. Highly recommend their services.

I have used Nelson for over 20 years. He always answers our phone calls and is an excellent…read morecommunicator. He has serviced our business in Galveston, our apartment, our house out of town and my Mother's house in Pasadena. If you ever decide to use him, you will not regret it. We will continue giving our work to Nelson!

Went in for a No AC call and Mr Roberts was a great help and very transparent with the work he was…read moreneeding to do and quoted a very valuable price . Work was finished within the scheduled time and I haven't had a problem since, Nice!

I had to replace a water heater and this plumber had the lowest price , kept his scheduled…read moreappointment as promised and on-time, did a fantastic job. He was pleasant and positive ---no drama. I even had some questions about the pilot light weeks after after the installation and he couldn't have been more helpful and generous with his time over the phone. It was a pleasure doing business with him. Highly recommended and I am pretty darn picky :-)

Our main A/C drain was clogged for quite some time. They quickly fixed the issue and were very…read moreprofessional and courteous.