Service has not been what is expected when you pay 4x the cost of a commercial flight. When you pay for a private charter flight you expect a level of service this company does not provide. I made sure I asked for a specific plane before I booked. I was specific because there was another company I was going to fly with that was less money if the plane with the specific seat configuration was not available. They call me 16 hours before our flight to tell me that the plane we requested with the specific seat configuration ( whole reason I booked with this company specifically) was not available. The employee, a gentleman on the phone did not seem to really care either. Once we arrived at FLL, I was told to contact them to let them know we arrived. They would pick us up and take us to the private airport to catch our private charter. We called and said we had landed and were getting our luggage then. They told us to call back when we actually had our luggage and then they would send the shuttle. Again not the service you expect when we literally had our luggage 3 minutes later. So we called back 5 minutes later after we had our luggage and were waiting outside. They then proceeded to tell us we will send a shuttle. It takes 5 to 10 minutes. 20 minutes later waiting outside in 90 degree weather with our kids shuttle still wasn't there. I called back to complain about the wait and service. Again the same gentleman was not friendly and did not even offer an apology but rather excuses. As a business owner myself of multiple businesses and many employees, whether I'm to blame or not, I apologize for the experience they had and my staff is trained the same. He rudely said to me this is not there fault they offer a courtesy shuttle and as a benefit and they can't control how long it takes. Yet this is a service provider they choose to employ. This company could have called the shuttle company when we called them the first time and told them we were getting our luggage then. When you are paying for a private charter, I'm sure any customer is willing to pay $15.00 for personal transportation rather than have to wait 25 minutes on a complimentary shuttle if only I had been informed of this originally. Alittle bit of customer service and communication would have gone a long way. For our start to family vacation and the kids first experience flying private was not a positive one. This company could have made all the difference, as Disney, a company who has perfected the service and packaging calls it "a magical moment" for our kids was missed. read more

As a first time flyer on a private plane for a short trip to the Bahamas from Fort Lauderdale and back again on the same date, the experience was unprecedented. As a foreigner, flying into and from the US always means long queues and TSA agents going through everything. With Air Flight Charters taking me through the private terminal, the border crossing took less than 2 minutes. Well worth the few extra dollars one pays compared to the commercial flights. Considering that I also get to leave when I want, the plane would wait and take me back again to wherever I want to go, comparing to a scheduled flight is pointless. It is simply a much more convenient way to travel and should be the perfect choice for anyone going to the Bahamas. It took one hour either way, I did not waste a day traveling in one direction and I got to spend all the time I wanted in the Bahamas. It was awesome. Flight crew and ground crew were extremely professional and curious, the plane was clean and comfortable and the service impeccable. I would highly recommend Air Flight Charters to anyone that values their time and prefers to fly in comfort and style to anywhere around South Florida. read more

I booked through AirFlight because I needed to get Marsh Harbour, Bahamas and figured it would be cheaper and more direct instead of flying commercially to Nassau then going by boat or plane to Marsh. That would technically be an all day trip. I called around 9pm to inquire and surprisingly, they picked up the phone and were ready to provide me a quote and get the contract over to me in a matter of minutes. They do book by plane, so the more, the merrier. We had a party of 9 so it came out to be really cheap per person. Almost like a commercial flight. They were very personable and made sure all our needs were met. Upon getting on the plane, the Pilot provided a complimentary cooler with beers and sodas, how thoughtful! The flight was fairly quick, the large windows allowed us to have a breathtaking view and my husband even got to sit in the cockpit! Everything was awesome and each employee was very kind. Definitely flying again. read more

Needed a quick getaway to the Bahamas, specifically the Berry Islands. After doing several commercial airline searches, I quickly came to the conclusion that for just a little more money, I could save several hours of vacation time and travel privately. Air Flight Charters met my needs perfectly! Heather answered the phone, scheduled my flights according to my wants and gave me an immediate quote. When I arrived for my flight, the flight crew (2 pilots) met me and escorted my party to the aircraft. Safe and beautiful flights with beverages provided. Personal escort through customs and immigration on both ends. Couldn't think of what else to ask for!!! My vacation was on island time, but Air Flight Charters was on time!...and waiting for me on the tarmac! Thanks to the pilots G. and Dean! read more

This wonderful company understands how important it is to give back to the communities in the islands they travel to. They have connected with animal rescuers and shelters in several of the islands of Bahamas, including Abaco, to bring back much needed supplies and essentials for the animals we help. They have gone above and beyond to help us, and their professionalism, wonderful communications and golden hearts have endeared our North Abaco Potcake Rescue Team to this incredible crew! We highly recommend their charter services! read more

We will never use another charter service! From the booking to the flight you can't ask for better customer service. The girls in the office are so friendly and easy to work with and we had 100% confidence in our pilots - who have been ready and waiting every time we have flown with them. We have used Air Flight several times for our family - they even take your dogs! We recently used them for a high school mission trip and they offered to give back to our cause to help us out. Great people, great company! read more

We used Air Flight to get our family of 7 over to Marsh Harbour for our summer vacation. I could not have been happier with the service, everything I'd expect from a private charter. Customer service was great, airplanes were very nice ( a lot better then other charters I have flown over there in previous years ), and they were on time!!! Will use them for future trips. Thanks! read more

Used AirFlight for my trip to Staniel Cay in the Bahamas with my girlfriend Sara. Amazing staff and very knowledgable pilots. Never felt safer or more comfortable in the sky. Very quick to respond to any booking questions I had, and the most friendly charter service I have ever worked with. Would recommend 1000%!! read more

Save yourself a ton of trouble and worry and book your flights from Fort Lauderdale to Marsh Harbor using Airflight Charters. After Silver completely messed up our incoming and departing flights we luckily found Airflight! They saved our vacation. Book with them before even considering Silver Airlines. read more

Great service, Heather was easy to work with and very accommodating. Captain Carlos was on time and got us home safely. Smooth easy flight. Plane was in good shape and comfortable. read more