I had a confirmed service appointment scheduled for March 31 between 8:00 AM and 12:00 PM. I made…read moremyself fully available and kept my phone with me the entire time. No one called and no one showed up. Later, I received an email from the company stating they "tried to call," however I have no missed calls from their number during that time (see attached call log). Instead of honoring the confirmed appointment, they returned the work order to the warranty company without completing the service (see attached message). This caused unnecessary inconvenience and delay, as I had planned my day around this appointment. This was an unprofessional experience.

We have had such great success with Appliance Brothers service. They have fixed every problem we…read morehave had with our LG fridge( not the cooling ) , GE Profile gas stove, LG dryer and just today our LG washer. We feel they are fair in pricing , too. Both brothers are pleasant and get right to work. Once the problem is found they explain to you what it is and the part needed. This is a business I have trusted for 6 yrs and will continue.

I had a very good experience with John who repaired our dishwasher. His price was fair, he showed…read moreme why the appliance failed, and was careful to fully check that the repairs worked before leaving. On top of this, he was very friendly. Highly recommend.

Dustin is friendly, knowledgeable, and efficient. He diagnosed my refrigerator problem and…read morecontacted the manufacturer for a replacement part under warranty. Once it arrived, he scheduled the installation the next day. Job well done!!!

We called and got quoted $49 to diagnose our fridge. I confirmed price & set an appointment. The…read morenext day he came out. My husband told him everything about it. Blake didn't know what the issue was & kept going to his car. My husband basically did all the work for him. On his invoice there was the $49 charge & $88 one totaling $145.22 with tax. He stated that the $88 charge would cover next time & he's going to order a part that he thinks will work. We called 5/9/16, 5/12/16 and 5/13/16. Eventually he answered & said our part wasn't available and he's trying to get one. Meanwhile we couldn't get filtered water from our fridge. On 5/24/16, we called again. 5/29/16 he answered & said they sent him the wrong part. We told him that we already paid for the next service call and Blake said that wasn't true. He stated that the $88 was his hourly fee for "working" on our refrigerator and the $49 was the fee to come out and diagnose it. He refused to refund us and was getting rude and arrogant.

It was easy to schedule and he was prompted and he diagnosed the issue but didn't have the part in…read morestock.

the technician that worked on our freezer was well within the time window promised, diagnosed the…read moreproblem with our freezer, fixed the problem and was very cordial on how to prevent it from happening again. FIVE STARS...and thank you very much.

The owner stated the part that needed to be replaced was on a 12 week delay OR we could purchase a…read morenew system and have it installed within the week. If we did not go with a new system and wait on the part, his quote included the part fee (even though it was covered by warranty) AND his personal handling fee of $500 for calling in the warranty request. While at the house, the workers with him were also overheard talking about him pulling permits but allowing someone else to do the work. We got leery and decided to get a second opinion. We went with someone else who told us the part was under warranty, they had it replaced in 2 days and needed 10 pounds less Freon than we were quote by the owner. This second option saved us thousands of dollars, even more if we had gone with a completely new system.

Could not be better, highly recommended, a full A+++ Thank you Scott for a professional high…read morequality job, and great advice !

I signed up for a maintenance agreement w Cross bc they are the local Trane dealer…read more Wow, was I surprised with their service! They are excellent. The technicians they've sent out to my home have been very professional and were very careful around my home. I can't say enough good things about them. Glad I selected them for my maintenance plan!

Timely, expert solutions, and so reasonable. None finer! Love their willingness to make schedules…read morework and provide solid, long term solutions.

I called and, after answering a few questions, Tony talked me through a quick repair of my carpet…read moreattachment. Easy, no trip to the shop, no cost!

If you are looking for central vacuum installation or repair, this company is now located in Greer…read moreat 3385 Brushy Creek Road with the same phone number listed. I used them for installation of a central vac system in my home in Greer, and I'm so glad I used them.

Got an error code on our Bosch dishwasher. Set up a date for their visit and that morning the tech…read morecalled with an appt time. He showed up on time, explained the likely cause, then tested the machine. I asked if he'd mind telling how to clean the filter and he did it himself while explaining what he was doing. Total charge was the minimum call-out only. Their number is now in my phone for my next appliance repair.

Had my stackable dryer ehich is 6yrs old repaired jan 6th this year cost me 280....well started to…read moreleave black steaks on my clothes again called I was past 10days of there 90 day warranty. Came back today and they replaced it again but cost me another 180.for 20 min repair replacement. That was more than expected. They certainly could of done better on the price In my opinion. I would ask about repair warranty next time you get something repaired