Quick response and excellent service for my Whirlpool refrigerator!…read moreI highly recommend this company!

They cancelled my appointment and didn't let me know. Very unprofessional. Waited a whole week just…read moreto call to not even have the appointment in the system enough! How does a tech cancel the appointment without letting the customer know. I advise any and everyone to take their business elsewhere unless you want to have an appointment cancelled for no reason!! With a still broken appliance!

Excellent service!! Dryer was not working. Called Turners in the morning and Brian came within the…read morehour and had it working in 30 minutes! Very polite and offered several options! Highly recommend! Five !

WE fell onto our dishwasher door [dishwasher was open] on Christmas Day. Mr. Turner got our…read moredishwaster fixed and running within an hour. It is working grat and the price was reasonable.

Ron did a great job repairing my dishwasher and garbage disposal. Very good price. He's very…read moreknowledgeable and trustworthy. Highly recommended for any appliance needs.

We so appreciate the fast service, attention to detail and competitive pricing for maintenance or…read moreour subzero refrigerator. Prompt, super courteous and professional. Thank you!

I felt they did not thoroughly investigate the repair issue. After having a second opinion it was…read morediscovered there was a small leak detected in the line that was causing the freezer not to freeze. Nor did the technician use the proper diagnostic tools to determine the problem. This was the second visit and they are not very thorough.

Our service was wonderful! We called & the window of repair was pretty quick. Our service tech…read moreRamon was great! He actually took the place of the original tech who had gotten sick. When he came we realized he had worked on our fridge & had done a great job. He was courteous & very quick! What a pleasure to have a company that knows what true customer service is. We will be using them from now on!!!'

Todd did an awesome job working on my washer. He is a very kind and professional person. Would…read moreabsolutely recommend.

The job of repairing 6 yr old refrigerator was left half done!…read moreNever use them again! Called about it; response was 'go read your manual'

Came here to bye a washer and dryers and the guy was a complete JERK! Close down the store early as…read morewe were trying to go in, then he reopened and says "are y'all gonna buy something" and we said we would like to. He walks us to the store rushing i might add, then walks back out of the store telling his other coworker "they're not gonna buy anything, It's the same BS" My husband and I left immediately after hearing him say that and the way he walked us through his store. We genuinely needed a washer and dryer and were going to bye today, but the customer service was absolutely unacceptable. You don't treat paying or non-paying customers that way.

Please go anywhere else!! The customer is a necessary evil to the owners and is treated with…read morecontempt. Their 30 day "warranty" is useless and might as well be non-existent. If your washing machine doesn't work, you are expected to bring it back to them. They don't come to you. Really, really. You can go to Banks or elsewhere where you will be treated well, have an actual warranty and be happy with what you've bought. Can't say it enough,,,anywhere else!

Buyer beware. Terrible value, hasn't been on time, terrible communication, service requested wasn't…read morereceived and doesn't do his research before he comes. Been a client of theirs for a long time but since their dad left the business has steadily gone down hill in terms of service and value. The past few jobs he has been late with no updates unless I call him. Be prepared to wait. This last job I had to hire someone else to complete it because he couldn't do it, then wouldn't refund me. When I asked for a credit he reluctantly did finally give me a credit of $160 on a $160 payment. Then he put an expiration date on it which was never discussed. I didn't accept the credit expiration and just let him keep the whole payment. They must need the money if they are willing to lose a customer of 3 years and couple thousands of dollars spent with them. Edit to answer their follow up comment. Please everyone see that they never addressed how late they were on the job and I have posted the pictures to show that. There was no bracket that needed to be removed only screws and a buddy of mine and I did that. If you didn't know how to remove it you just should have said so.

I definitely would not recommend Jackson Appliance Service and Repair to anyone. I have never had…read morea bad experience with a repairman until Mr. Jackson. On Friday, May 2, Mr. Jackson made a service call to my house for my LG refrigerator, I was told the svc fee would be $100; after diagnosing the problem as the compressor, he asked for $150 svc fee. I told him the amount I was quoted and he honored it. During his visit he mentioned having a compressor on hand he could place in my refrigerator for minimum downtime and he would replace his compressor with the one coming to me from LG. I texted him on Saturday, to tell him I prefer to wait on the one from LG. The compressor arrived at Jackson Appliance around noon Thursday, May 8, Mr. Jackson did not call to schedule an installation date/time. I texted him on Friday, May 9, to let him know I was aware the part was in and to schedule a time he could come out. He told me the week of May 19, I then called asking why it would take so long, he told me he could have installed the compressor he had on hand but I wanted to wait for the one from LG and he would be on vacation the next week. He refused to install the compressor, he said he preferred not to work with me and said he would drop the compressor off at my house today, May 9, he has yet to give me my compressor. Mr. Jackson was upset that I did not want the compressor he offered but chose to wait for the one from LG, he behaved very unprofessional and even hung up the phone on me. His off lack of professionalism put me in a position where I have to find a new service tech to install the compressor, and I have been without a refrigerator for over a week. I will never recommend this man or his business to anyone.

The people never showed up after making a appointment never called I set something up again and he…read morecould not call back and then cussed me out on yelp page no service I will not use yelp again this is a rental house so I need it fixed quick

He was great worked so hard and right on time, even a little bit early just fine with me . My mower…read moreis running now thanks to him. Great guy.

Michael responded to my request for information within 10 minutes and we scheduled an appointment…read more He was on time, so professional and friendly, and had my dishwasher up and running within an hour! I highly recommend JM Services and Repairs, and will call them back for any future repair needs.

Michael robbed me $95 after ripping my broken washer lock apart and leaving my washing machine…read moreunable to use. He charge me $50 extra 5 minutes into waiting for someone to come to the door. Which was a rip of but I agreed to pay. After finally getting in my house, he checked and charged me 150 with an extra $5 which j also paid. Now today I told him to push the appointment back 30 minutes he disagree so I got home 10 minutes prior and waited. He texted me good luck and refunded me 55 for the wait fee. This is hilarious robbery shame on you.