Can't say good enough things about the shop. I was having issues with my truck starting in low…read moretemps, Johnathan who is the owner called me back after hours and helped me trouble shoot my glow plug relay without any hassle. I got it running the following morning and brought it to the shop. Great customer service. Great price on the repairs for my glow plugs plus a few other small things. This is a family run operation and I met the entire family when I picked the truck up later in the week. The honesty is the #1 seller for me, not to say many mechanics are not honest but it's hard to trust someone without having to think about it with your truck.

Simply put, if you have a diesel truck Ford or Chevy and need mechanic work look no further. A…read moregenuine and honest automotive mechanic you can trust is a rare find in your hometown. Now imagine you are traveling from Florida to South Carolina on 75 and your primer pump assembly breaks just before the Georgia line at 430pm on Thursday. What do you do? I hopped on the phone searching for someone could fix it on Friday as my wife drove the truck and 30' gooseneck trailer with one foot steady on the accelerator to keep a fuel vacuum. With someone looking out for us and good fortune we found Jonathan at Jackson Diesel and left him a message at 520pm knowing they closed at 6pm. He called me back, found the part the next morning and had us on the road the next afternoon. He was extremely fair priced and made us feel like his neighbor from around the corner just stopping in for a tune up. Jonathan opened Jackson Diesel a couple of years ago. I hope everyone that reads this will take their truck to him for service. We need more Jonathan's in this world and I wish him all the success he can handle. He would be our full time mechanic if we lived in Georgia.

This is the place!!! Brad is a rare breed honest straight…read moreshooter Had my car towed and took car it first thing in the morning

Needed 4 door handles replaced on a Yukon ! Got 3 estimates…read more 150 200 700 from Moto ! Buyer Beware !!!!!

I can't thank Vinny enough.. He has always been there to help me and make sure my car is running…read morehow it should. I would never go anywhere else unless he dismisses me lol. Best Mechanic Ever

They do very good work and don't over charge. Vinnie tells you the honest truth. trucks, car it…read moredoesn't matter they can fix right the first time very knowledgeable

always reliable, friendly, educated and prompt service. Rob has always taken care of my vehicles…read moreand he is the only shop I trust. Highly recommend.

9 out 10 people I know have had a terrible experience with this place. If you need you vehicle…read morefixed this is the last place you should go. Dropped brand new motor and then lied about it and said it came out of the crate that way. Crank pulley had damage clearly from same drop and rob claimed the motor came with the pulley and that he had pictures to prove it. When he didn't produce pictures like I asked I pointed out that the pulley is a special part that drives my booms hydraulic system (ie there is no way the pulley came with the new motor) and rob said "oh yeah my guys must have damaged it when pulling off the old motor" BS! Vehicle had pre existing issue with idle speed that shop was very aware of. Idle issues were still present upon pick up, ac pulley was damaged. Rob told me to put some miles on it for the idle to settle in and pulley noise was hydraulic pump and not his deal or doing. Engine was idling at 3000rpm by the time I arrived home. Found that the screw on throttle body that should not be adjusted had been grabbed with vice grips and turned to raise idle. Replaced throttle body myself which helped but still had the original idle issue. Reluctantly, at the urging of my one friend that likes this place I brought it back. I bought ball joints to install myself but I was told to bring it back on Friday so he could fix the idle issue. When dropping it off I told rob ball joints and shocks were new in boxes inside and to go ahead and put them on. THAT WAS 5 MONTHS AGO! Several ignored texts, friends telling him to fix my vehicle and a $500 tow bill due to needing new batteries and having a flat tire from sitting behind their shop so long I am getting my vehicle fixed elsewhere. If you're that 1 in 10 great, stick with them! If you're thinking about going here for the first time or going back after getting poor service, don't waste your time!

My 2014 Ford Focus had a faulty TCM module. These minicomputers are notoriously difficult to…read morediagnose. Despite this, the technicians put in the extra work to narrow down the problem. I did have to place a deposit on the work, as the part is fairly expensive to buy new. I did not want to go searching through junk yards, taking the risk of paying full labor costs, but only having a questionable part. I think the shop was fairly understanding of and even agreed with that position. After paying down the understandable deposit on the repair, the part was ordered, and the TCM was replaced\programmed within a few days. 5 Stars! Thanks Lake City!

They were amazing to work with!!! My car has a new transmission and is absolutely perfect! The work…read morewas done quickly and correctly! Recommend 100%!

I thought I had a muffler problem but turned out that wasn't the problem. Mike took care of the…read moreproblem quickly unlike another shop I have gone to where you can and I have waited 6 hours just for someone to look at my car and that meant waiting longer or coming back the next day while they ordered parts. THIS is what good service is all about. I will definitely return when I need repairs in the future.

Fast. Young man working was friendly and efficient. Easy in and out of the location, and convenient.read more

Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

Do not take your vehicle here! There is a reason he has 36 cars on his lot that are covered in dust…read moreand the grass has grown up over the wheels. Vehicles come in-but they never leave!! I took my truck there because it was skipping. They had my truck for 3 months with me checking on it every week. I was told it would be fixed by the end of the week every time I went in. I was told there was a problem getting a part however when I called the distributor I was told there was a one day turnaround and no delays due to COVID. After 3 months of being lied to, I went in and found my truck behind the shop in total disarray. Many parts had been removed and thrown in the back of the truck which had about 3 inches of rain water in it. There were also greasy parts thrown inside my truck on my leather seats. I immediately left and called a tow truck to remove my truck. I returned to the shop and told Mr. Allen, owner, that I was removing my truck. Upon hearing that I was removing my truck; one of his employees began swearing and throwing tools around the shop. Mr. Allen was 3 feet from myself and his employee yet he never intervened or stopped his employee. There were other customers who witnessed this outburst. Because of the violent outburst and behavior of the employee, I waited next door for the tow truck and removed my truck. I took it to Halls Bridge Automotive and was told that it was so destroyed that it would cost over $1,000 just to replace the parts that had been thrown in the back of the truck and inside. Even if I would have paid to have it put back together; there was no way of knowing what else had been damaged and the cost were likely to be several thousand of dollars. My truck was destroyed and had to be sold for salvage. I filed and won a lawsuit against Mr. Allen and this business in October 2020 in Butts County. Despite having a judgement Mr. Allen has not paid the judgment or attempted to make payment arrangements. I now have a lien on this business and personal property. I plan to pursue having his business license suspended until my judgment is paid. I would expect a business owner would have more integrity.

i could not ask for a better repair shop. i took my car to servrail different repair shop and they…read morecould not find out what was wrong with my car until i took it to robert at southside. he had my car diagnostic and fixed with in a few days and it took another shop a month to look over my car and they still could not figure out what the problem was.thanks to robert i was fix at a good price and now i have a new shop my car can call home now