So, having been introduced to the aural delights of very high definition sound by a colleague (damn…read morehim for sending me on this very expensive trail of sound perfection!!), I scoured the country looking for a retail store where I could buy quality HiFi product at not unreasonable prices in comparison to shipping in from the UK. I had been in the UK the week before and was quite ticked off with the constant *can we help you?* annoyance of the chains that side of the water. I was quite pleased therefore to find these happy chappies residing in a little out of the way location in South Dub. Anyway, went in with the intention of buying one particular unit which I had researched the begoonies out of on the web, listened to it and was instantly disappointed. Told the chap what I was looking for and was treated to what I can only describe as the total opposite of a sales pitch - instead, he pattered on as if talking to a long lost friend about the wonders of a long lost goldmine he'd recently discovered in a subterranean cave .... such was his passion for his sound! He wasn't interested in selling me the most my wallet would stretch to, instead he truly wanted me to understand the wide variety of ranges, be that a lowly all in one unit or a crazily priced and very blingy wow! machine. I decided on one particular unit, took happy possession of a fresh brown cardboard box and toddled on my way. Two hours later, arriving home, I find the damn thing is DOA! When I contacted Sevenoaks, there was no question of anything but an immediate refund or replacement - whichever I wished. I really did like the unit so opted for another go .... Uh-huh! .. wrong answer Wilbur! ... just my luck, the SECOND unit was DOA ... jeez.... Again, absolutely no problem, refund or swap-out, and this time they would put the unit on test in the store for an hour or two before I arrived to ensure it worked perfectly. Finally... to cut a long story short, TWO DOA units later I returned with the honest intention of swapping out one more time with fingers crossed, and then, got talking in-depth to subterranean cave guy ... and we talked, and talked, and eventually I went home with a completely different unit that while it cost me a few quid more, was a supremely better purchase all around and has performed flawlessly since installation. Third time lucky, a good deal done, and knowing where I will be returning to when I need to link the next room in the house up to my new sound mesh system. Strongly recommended.

Avoid at all costs I paid for an item and never got it…read more they refuse to reply to my emails Scumbags

The service is an absolute joke; dare I say, a pick-and-drop scam with no upfront price…read morecommunication from Gary himself and lack of receipts/ dockets. Everything relies on trust from such a shady business run by a group of non-professionals who are far from punctual or timely. They will not keep you updated and fail to address the initial fault, instead make one up themselves for a pay cut during diagnostics, then proceed to gaslight you for not being a tech expert. DO NOT RECOMMEND - YOU'VE BEEN WARNED.

Tommy is reliable, trustworthy and very professional ! He will also go above and beyond what 's…read morerequired!