We've been going to this location for over 15 years. I've finally had enough. Loud staff interrupting, talking during the entire 60 minutes, poor massages, hot stones being smacked together, cheap rolling chairs on a hard surface, shuffing feet. It made me crazy, I got up off the table and said enough. There is nothing serene, relaxing, or even remotely enjoyable. read more

I absolutely love this place! I always get a couples massage with my partner here and use Groupons. The staff is kind and attentive. They know how to get knots out and relax you. This is a wonderful establishment, we've been using them for 5 years now read more

I would give zero stars if I could. I was demanded for the tip and when I left a good tip and she kept asking if that was all. I went there with a friend and both of our masseues were speaking in Chinese, so I couldn't comprehend fully but it was apparent that they were complaining about the tip. When my friend came out they asked my friend again for the tip acting as if I didn't leave any. I told her that was enough and she was saying I should leave 30%. They made me feel bad for the amount of tip I left and didn't want to deal with it no more so we walked out. She followed us out to the parking lot, screamed that we should not come back again, and started spitting. Never have I ever experienced a business that aggressively demands a certain tip and be so disrespectful to their customers. We drove nearly 30 minutes based on positive reviews, but left there being verbally harassed and unsafe. If you want to enjoy a massage without being bullied or shamed, I would recommend avoiding this unprofessional business. read more

Got a Groupon as a gift and then read some reviews and got exactly what others experienced. The ladies spoke Chinese and called their boss who sent a picture saying "the internet shows it's expired". But the expiration date we had on the coupon was not. They said it was April and explained in the US we read month, day, year. They said oh if you pay $30 each you can still get the massages. So someone paid for the Groupon, they get to pocket that money and then we pay more and have to tip? No help from the boss on the other line using a translator. What a scammy company. read more

Get ready to get hustled. Went for a couples massage. Both masseuses speaking Chinese the entire time and then laughing. Demanded payment up front and demanded duplicative tips after services were over. Felt extraordinarily uncomfortable. Not to mention, the door was left ajar for the duration of the massage so you could hear front desk staff and outside convos taking place. Not relaxing. Not rejuvenative. Simply stated..a rip off and an overall bad experience. Will not go back read more

Just finished a couples massage that we got on groupon which was $110. We then tipped $20 at the end even though we felt the service was poor and they asked for more money didn't let us leave until we gave them another $20 honestly it was so uncomfortable we didn't even know what to do. Definitely wont be back and definitely wish we would have refused to give them more money was not worth it. read more

Went for a couples therapeutic body massage with hot stone treatment and it was SO nice! Ai Cottage is a cute little hole in the wall that provides a cozy atmosphere with staff that actually seem to care about your experience. It may not look high end but their skills definitely are! read more

Booked a 90 minute couples massage. Was able to get a next day appointment. The massage was great. The masseuse checked in frequently to make sure the pressure was okay. It was so easy to doze off during this relaxing experience. I recommend booking an appointment in advance. There's also a small cc fee so consider paying with cash. read more

We went for a couples massage with hot stone therapy for my boyfriend's birthday and it felt amazing. We will definitely be back!

I read a mix of good and bad reviews in this place so we went in for their couples special with kind of low expectations. Overall it was nice, although at times we wondered if they actually knew what they were doing. We were both sore the day after which I know is to be expected after a massage, but this was a different kind of sore. Another thing is there is no music playing during the massage which adds a layer of relaxation. We probably wouldn't go back. read more

I had a massage with Ken today and it was awesome! He was firm and had great technique. The hot stones were incredible and really elevated the massage. The room was a little chilly for my taste but other than that it was great. Will definitely go back! read more

WORST MASSAGE EXPERIENCE EVER. I rarely leave bad reviews but I feel I owe it to anyone considering getting a massage here. The massage was so fast and harsh and not relaxing at all. I felt like I was being beaten. From the moment it started, I couldn't wait for it to be over. My nervous system was so stimulated that when she finished and left the room, I started shaking and CRYING. She left the door open the whole time and was going in and out. I could hear other employees and other customers talking as if they were right next to me. The light was also on in the hallway and spilled into the room. What kind of place leaves the door open?! I felt the massage was so terrible that I only wanted to leave a small tip but they took demanded a higher tip. It was an argument where they just kept saying over and over that I needed to tip 20% and then wouldn't give me my cash back when I asked for change. Everyone I encountered was abrasive and rude and I cannot fathom where they got their good reviews from. Family and friends, maybe. read more

We loved our massage!!! The masseuses were so nice and understanding even though we were late!

Excellent massage and we will 100% be back. Lily did an amazing job with our Groupon couples massage!!! Be prepared that the appointment will likely be booked VIA text messaging as English is limited and this avoids confusion on booking. Arrive 5-10 minutes early and bring the digital version of your voucher. Highly recommend, great all around. read more

The massage itself was fantastic! I felt so calm and relaxed with a male masseuse. However, you could hear the customer next door talking. You can't do much with a loud customer, but maybe turn up the music and dim the lights for a more calm atmosphere, or offer ear plugs. You could also hear the masseuses coming in and out of our massage room during the massage. Overall, the Only reason I didn't give five stars is the environment could have been more calming! read more

So happy we found this place! Stopped by for a couples massage and was blown away by the stellar service. The owners were the sweetest, highly recommend! read more

Went for a couples massage was not a great experience at all. They also force you to tip 20 percent, before you leave. This is after a mediocre massage and overall bad experience. read more

I went for a couples massage via Groupon and it was rushed. They would continuously stop to make gestures at one another as well as leave the room and would leave the door open when they walked out. The walls were paper thin and I could hear another client continuously moaning through the entire duration of my couples massage. Upon leaving a cash gratuity was offered and they declined not before trying to force my partner or I to wait in the waiting area and then following us to the car. They acted like vultures looking for there next pray and even tried to force us to give over a credit card for a larger tip because the tip offered wasn't good enough in there eyes. While even the tip offered was over generous due to the poor experience and nasty behavior. Such a horrible experience and being cornered at the end made me feel as though I was being detained. read more

Nope. Nope. Nope. 2 stars is being generous. Massage was ok at best. They were running behind and our couples massage was cut short. Lady walked out for about 5 minutes in the middle to help someone at the counter. Another Groupon fail. read more

I love this place! They can always get me with short notice. Lulu and Amy are the best. I've never had a bad massage here. I highly recommend AI Massage read more

Nice employees, nice shop. I had a decent massage but didn't like the fact we could hear people talking in other rooms so that's the reason for the 4 stars read more

Don't ever go here. They will Burn you with the hot stones. The lady kept the door open while I was naked there. They did horrible massage. And they even chased me down to my car because I didn't tip. When I was paying, the cashier (owner) took a picture of my card. This is the 5th time that I commented my review and they keep deleting it. read more

I ordered a couples' massage at AI Cottage off of Groupon. The directions stated to call and make an appointment. I did just that, and they told us to arrive 5 min prior to 5 pm for our appointment yesterday evening. We get there, and they don't acknowledge us. After waiting 15 minutes, I ask what was going on. They told us to come back another time. We were furious because not only did we plan our afternoon around it, but they gave us an appointment and did not provide ANY services! When I asked for a refund, they told us to get it from Groupon. Don't support this shady business! read more

I went to get my tires rotated this morning and saw a massage place welcoming walk-ins in the same area so I tried them out. AI Cottage Massage - 64th and Simms. There was a bit of a language barrier that concerned me at first, but LiVia seemed to be very tuned in to energy, and continued working areas where I knew I had energetic blockages. (aside from muscle knots that she easily identified and released) It felt as though the Reiki in me connected with her gift, and there was an unspoken communication taking place that was really cool to experience. It was an hour massage that lasted closer to 75 min, for 50.00. Not a fancy building, but very clean and comfortable. I walked out knowing that I had just experienced something special. I think it was the best massage I have ever had. read more

Great place!. clean and quite. I have been to loads of these in the Denver area. Many after a few visit cheat you on time or just don't do as good of a job. These folks have been spot on each and every time. I recommend getting a package but no need to opt for the oil up grade unless thats a must for you. One small thing, I called ahead to have the person from before do my massage and was told "yes yes you come in" I got there and found out he was not in. Just FYI if you really want that person then make it clear and insist. read more

AI Cottage Massage - It's hidden in a shopping strip - Massage Therapy Near Me - Arvada, Colorado

If you're looking for a five star luxury massage than this isn't your place. However, if you are in need of a somewhat last minute pampering at a minimal cost then you've hit the jackpot. Other reviews with negative feedback are people looking for a Brown Palace experience. My suggestion is to read your audience. Read your location and calculate your expectations accordingly. Giving negative feedback on this platform is highly uneducated and disrespectful not to mention disappointing. read more

First off, let me tell you that if you visit them during COVID (or any time), beware that they obviously don't change the sheets after each client. Take a sheet or consider yourself contaminated after visiting there. I bought a 45min massage, but after 20 min she told me I have to leave as they have another client who booked at 2 pm and instead next time they will give me more massage! Even during that 20 min, she kept leaving room several times, and when she was there actually massaging, it was mostly just rubbing oil on my back, not a good massage. Besides, no one there speaks a word of English (the receptionist barely speaks a few words to just greet you), so you are mostly unable to communicate any special requests or customization to them. Also, none of them is certified or has been professionally trained. The receptionist had a bad attitude too. I do not recommend this place at all. I rather pay a few bucks more and get a professional massage from a respected place that practices good hygiene, respect the customer, and has trained masseuses. read more

I've received many massages over a wide range of price. Obviously I expect more from the more expensive massage places. This massage was $60 for an hour, which is more reasonable. However, it was sloppy and really bad. After the massage, I tipped the worker $6 and she pointed me to a sign that said "minimum tip 20%". I said "no it wasn't good" and she tried to MAKE me give her 20%. Needless to say, I'm watching my credit card statement and I will be fighting her if she charges me more than the generous $6 I gave her for the worst massage I've ever received. read more

Very disappointed, deep tissue (not )just pressure. I'll never go back there. I don't feel better at all ! Surprised they are still open. I was freezing the whole time. Anybody could do that massage. read more

My Girlfriend and I went for their couples massage! Awesome experience and we felt/still feel great will definitely come again!

first time leaving a Yelp review but its just not a good experience. wanted a nice couples massage and it's definitely not worth the money.

Livia was very nice. However, the massage was similar to what my husband might do- untrained and uninteresting. Price is good, location great for me. However, I will continue to travel the 20 minutes to another therapist. 1 plus, she was not shy about massaging the rear end as most are. read more

You get what you pay for! Very disappointed from beginning to end!!! Following are my list of complaints: 1) Having to pay for the service beforehand. Who pays for a service before their service?? 2) My massage therapist answered her phone twice during my session!! 3) She wiped the oil off my body following my massage with a warm towel that quickly turned cold!!! 4) My massage therapist went to assist a client in the middle of my session!! Needless to say, the entire experience was horrible and I would will never go back or recommend them to anyone. I was a bit shocked to see that they are listed as #1 for the best massage in Arvada on yelp... Oh and I forgot to mention the language barrier, they don't speak English which makes it really hard to express your needs!! read more

This was the weirdest experience I've ever had. To start it was hard to communicate with the people there. My husband and I went to get a couples massage, and will never go there again. The 2 people we got to do our massages didn't have any technique. My masseuse kept leaving the room to attend other clients. She would leave the door open, meanwhile I was completely undressed. She also applied the rocks really hot. I'm left with bruises and burnt marks. We paid prior to getting our massage, and once we were leaving all of the workers there surrounded the cashier counter, and one worker stood by the door. They were asking us to tip $40 each. I've never had this happened before, I'm really generous with my tips but they definitely didn't deserve it. I proceed to give her my card, and i quickly turned my card off to pretend there was something wrong with my card. I ask for the workers name and they told me it wasn't important. So I told her it wasn't important for me to tip then. She had the audacity to take a picture of my card with her phone, and yelled at me to hand her another card. I told her I would go to the bank and I proceed to walk away. One of the workers proceed to follow me, she said she would go with me to the bank. At the point i lost it, i told her to step away and leave us alone. She then left, but she left to get the rest of the workers. I understand to tip, but to harass someone to give it to you is something else.The worse part was, our car getting vandalized in the parking lot while we were in there. Definitely not a safe place. read more

This is my new favorite spot!!! I usually only treat myself to an expensive massage once or twice a year, but I decided to give this place a try after my back was killing me one day. Overall, I can not say enough great things about Ai Cottage. The first service I had was a chair massage for $20 and the second was an hour-long reflexology service for $30. The prices are so inexpensive and they always go above and beyond on their services. The rooms were clean and it was such a relaxing experience. They turn down the lights and play calming music background, I almost fell asleep! Truthfully, after discovering this place, I will not be wasting my money on expensive spas anymore. My only advice is to tip well! With their prices so cheap, these massage therapist really deserve WAY more than 20%. read more

My first time here, I had a nice massage from Livia. My second massage I had another woman who was very strong but kept pushing hard on my spine, leaving me bruised on my spinal column. I tried to tell her and Livia (after massage) to push on the muscles, not the spine, but they did not understand me. With proper training I'm sure she'd be good, but it was uncomfortable when she continued to put her pressure on my bones instead of muscles. I wish they could have understood me. read more

Saw the ad online for 39-40$ foot massage 30 min & 30 min back, deep tissue massage combo, see pics above Booked an appointment for the 40$ treatment, when i arrived, there was only a 50$ combo available??? A Very large language barrier left me unable to negotiate the advertised rate Agreed to the price & the treatment was 5 star, left a nice tip! I would highly recomend the place, had I not awaken the next morning with Pink Eye! OUCH! I imagine the musty smelling sheets my face was in for the back treatment was the cause read more

Excellent- I would highly recommend. Great value and comfortable atmosphere. They have a punch card that will give you a free massage after 10 visits. A hidden gem in Arvada! read more

Excellent experience!! Massage was exactly what I needed. Loved the free hot stones too. Although there wasn't much communication, my therapist asked about the pressure and whether it was okay. I will definitely be back. read more

Nice, relaxing massage for a very reasonable price! Perfect pressure in my opinion, and good technique. I had the #1 combo (30 min foot/30 min body massage). Very clean and comfortable environment. I will definitely be back! read more