Amazing experience! From customer service to the massage itself! I felt so much better and it was just the chair massage, I cannot wait to try the other format I will come back! read more

Don't. Just don't. - I arrived 5 minutes before my appointment, but the manager lady made me wait 15 minutes past my time. Then it took another 5 for it to start. Therapist did not adjust the end time. So my 1 hour massage was actually just 40 minutes. -It was hard to communicate with my therapist. It seems she knows no English at all. She parroted common phrases without understanding responses. During the massage, my attempts to communicate were useless. She just plowed through a rough and frantic massage. - She added a four dollar charge without telling me. When I questioned this she brought out a small sign about credit card processing charges. Why was this sign hidden? It should be displayed and brought up before the massage. -Lots of drama about wanting a bigger tip. Why was she so upset? Do these people not know that a bad massage means a low tip or no tip at all? - There was a car parked in front of the door RIGHT ON THE SIDEWALK. Is this legal? Who is the ignorant, entitled owner of this car? Methinks it belongs to the massage place's owner who doesn't know what a parking lot is. read more

This was my second time is a few years and I don't know why it took me so long to go back! As someone who has been doing body work for almost 30 years.. this was the best massage I've had in a long time. Very skilled. Very intuitive touch. The people complaining are the ones who complain about everything with their freaking coupons! Ugh. Entitled spoiled brats. This isn't a franchise spa. They are not here to kiss your a** and give you mint water. The place is clean. The therapists are well versed in their scope and it's well worth the already discounted rates they offer! I received a 90 minute massage.. that was incredibly integrative. Her pressure was perfect. I walked in without an appointment and was able to be seen within 10 minutes. Nina was amazing. I won't go anywhere else. read more

My friend brought me to Empire Massage for a birthday leg massage. It was soooooo good! I need to go back and try a full massage. This is not a fancy spa. It is in a strip mall. It is clean, and the ladies that work there are very friendly. My leg massage was deep and felt so good. I did not want to leave. The only downside to this place is that the phone was busy and the day I went they did not have a receptionist.... what that meant is that one of the spa people was taking a call right in the middle of our massages. I will go back! read more

Very nice massage. They understand what I needed. Very sweet ladies doing a great job

Received a one hour massage, facility was clean and comfortable, Angie provided deep tissue massage for 15 minutes then did deep tissue massage with oil for 30 minutes followed by a hot towel to clean off oil then used a lightly scented lotion and massaged my arms legs, head and hands for another 15 minutes. I was relaxed and refreshed. I will return to this establishment to continue my self care routine. read more

Now that I've left the building, I'm even angrier, and am considering going back in and demanding my tip back. Things started off very well with a great massage. Then she asked if I wanted more time which I agreed to. Then she came in and canceled the extra time and hurried me out. Then she tried to overcharge me for the time that I was there. And full of I was, I gave her a tip. But it was a good massage, but I won't be back. read more

It's just okay. If coupon was just for extra money before our of business? Bad idea.. Just okay so why come back? Just okay read more

Every time my mom and i have gone it's been amazing, no matter who does your massage! Definitely recommend. We like to go on weekends and they have availability read more

Great massage, Place is very clean and her regular price is better than most other places discounted prices(Groupon) this was my second visit and I will be going there as my go to massage. Also she has a walk-in policy no appointment necessary Great place I do recommend read more

Good massage, very relaxing.. cheap with Groupon but sacrifice some service.. in this situation, the masseuse had a major disregard for our selection of massage type with the Groupon. We had paid and selected a 75 minute massage, made up of 40 minute back and 35 minute food... we repeated this statement multiple times before starting to avoid issues, since we had sent our dad over. Ultimately, received the 60 minute back.. only.. and then dad told us he'd been sent out with that. It was awkward because the person receiving the massage was my father and we had to call and explain before having to send dad back another day.. for a 15 minute add-on - this was a gift that was ruined. *sigh* read more

Hi , I visited Empire through a groupon and was wanting to find a new masseuse. I loved the foot massage, very relaxing even though some of it hurt a bit. Then I was directed to another room for a full body massage. My therapist and I could not communicate too well because English was not her first language and I'm not sure if it was her second language either. This was a problem because I was trying to explain that I had a left hip replacement, This massage was deep tissue and too hard for me. ( My sister would have loved it) During the massage there was a slight pop that kind of scared us both, but I had no pain until later. This area is very sore today and I have to move very slowly. My therapist was soooooooo nice and just trying to do an excellent job, but I really feel there should be someone to communicate in English present. Also, in other places we fill out forms that tell about our likes and dislikes (a gentle, medium or firm touch) there was no such form here. Anyway, this is a true account of my experience. Maria A Broomfield , Colorado read more

Well, from the outside this place looks less than exceptional and perhaps a little shady, but upon entering you are transported into a world of relaxation! Clean, well decorated, and staffed with a friendly team, i booked a 60 minute massage with sunny. She is fantastical, magical... no less than a miracle worker for a very reasonable price. Worth ALL my pennies, I will return for a 90 minute deep tissue since 60 never feels like enough. Go to here. You won't regret it. read more

The staff was friendly, but English is not their first language making it a bit hard to communicate with them. However, their talent is second to none and their professionalism was second to none. The cost was a bit pricey at $180 for two people for 90 minutes. We will be back for another massage and you should visit them too. read more

In town visiting and had 90 min couples massage with my husband. The massage was pretty good although my therapist stayed too long on upper neck and back and somewhat neglected the lower body overall. While the quality of the massage would have been enough to bring us back, the fact that each therapist left us consistently to address people coming in and out of the waiting area, while we could hear others available to help, was highly disappointing. In a serviced based business you get tipped on the service that you provide and if that 90 min massage is actually cut 5 mins short and then shortened by another 10-15 minutes of them leaving the room.... guess what... your tip is going to reflect that. While we are consistently willing to tip 20-25% to the service industry, this one earned a solid 13% and was made worse by immediately questioning our tip of 'only $20 dollars'. Well sisters.... you provided less than expected so your tip was less than you demanded. read more

Empire Massage & Spa - Massage room - Massage Near Me - Broomfield, Colorado

I had a one hour massage yesterday. The masseuse was incredible. She had a remarkably accurate method of targeting the muscle. At 260 lbs I'm a pretty big guy. She was able to effectively massage and pinpoint areas of stress in my back and shoulders with surprising effectiveness. The girls name was She-yah. I would recommend a massage from She-yah to anyone seeking relief from pain or stress. Amazing!! read more

I purchased a Groupon in hopes of finding a new masseuse. I was 5 minutes away from Empire massage when I received a call from them canceling my appointment. They said there was a mistake and they don't accept Groupons on the weekend. However I could still come in for my appointment but I would have to pay cash. I was very clear when I made the appointment that I would be using a Groupon. I found this extremely unprofessional! read more

By far one of the WORST massages i have ever gotten. First off i called too make an appt and the first lady Jennie quoted me $50 for an hour massage. Which is fine she also quoted a free hot stone usally $10. Which is also nice. Then i walk in and she guides me straight to the room, without asking what i want or if i need too use the restroom, nothing. She just tells me that i have a sheet too cover myself then walks away and closes the door. It took about 10-15 mins for someone too finally show up, it was VERY unprofessional she just started without asking what kind of massage i need. Her massage was NOT professional what so ever it was as if a non trained person just trying too give you massage. She was massaging my bones! Not even my mucsels that were tense. At the end she didnt even massage my legs! When i met her to pay she increased the amount too $60!! Even though i tokd her Jenie quoted $50 with free hot stones , she called jennie but jenee never came. I was very upset the worst experience. Dont bother wasting your money here. read more

Great value for the cost! Massages are consistently good between different providers and staff are welcoming and friendly. Rooms are clean. I would prefer slightly longer over sheets as my feet always get cold but, when I mentioned this on my second visit, Vicky promptly brought me another cover and remembered without being asked on my next visit! read more

Great new spa in Broomfield Clean and professional. I work out a lot so I asked the front desk person for someone that could do deep tissue. My therapist was sunny. Great deep tissue but not too deep on my calf which is a trouble area for me from so much jogging. Great experience will be back. read more

Bought a groupon. When I went to schedule they said they aren't taking groupons anymore. I asked if they would honor the ones that were already purchased and they said no. I can understand a business taking it off groupon site, but you need honor those people who already bought it. read more

My boyfriend and I have been coming to this place for well over a year now. I would say we probably come twice a month atleast. We usually get the hour long reflexology but have also gotten their full body and couples massages as well. The staff is super friendly, even with English being their second language, they usually crack jokes and have a good time with us. The full body massages are great because they can go super soft if you're looking for something therapeutic but they can also dig in harder than any place I've been to in Denver. Honestly, these ladies are small and I'm always shocked at how mighty they are. I highly recommend this place. We almost always get an apt the same day we call which is nice. read more

Great place! Warm relaxing atmosphere, professional therapists that really deliver a fantastic massage. I highly recommend

I got a 60 minute massage here and it was extremely good! I am a massage therapist myself and let me tell you that they really know what they are doing. We barely spoke but they knew plenty of English to get me booked and set up and let me know what to do. She knew exactly where I needed the most work and was obviously knowledgeable !! 10/10 will go back and I highly recommend read more

I was a walk in appointment and asked for a foot massage . Was told the price was $40.00 . The foot massage was ok. Nothing great but needed it. I paid with my card and she asked me to add a tip. I was shocked( i always do tip well ) but have never been asked. The choices were 30, 40 and even a 50 % .. no other choice.. I thought this was odd. Second visit I paid cash . We were interrupted 4 times during my massage. So frustrating. TINA whom I had the time before ,once again asked for a tip. I said " yes, your tip is included in the cash I gave you" she actually , and I am not joking asked for MORE! I was so annoyed. I said ummmm no, I tipped you both times and a great tip last time and this time you are asking for even more. I will never go back. I hope no one does either. If you do go , pay in cash, ask the price many times and beware how greedy they are. read more

Maggie was wonderful!! I'm from Ca. & was not sure where to go. Could not have picked a nicer place. Two thumps up! Very clean & pretty. Great prices, friendly staff. read more

Very nice clean yet not a great massage perhaps I will try again at a later date. Did not like having to tip before services. I am a good tipper but I tip based on the service. I tipped 50% in advance for a not so great massage. Well that is not the way it was done when I was there. read more

I walked in at 4:30pm no appointment for a foot massage and was taken in right away the woman at the front desk was very nice. I soaked my feet for 10 minutes the ambiance was calm and and soft music played in the background the place was very clean. I specifically told the front person I wanted the 30 minute massage and I saw her talk to the masseuse so I didn't say anything as the massage goes on I preceded to send out some emails check social media etc... I basically lost track of time and before I knew it had been an hour when it was time to pay I was charged the hour rate which is totally my fault for A)Not telling the person what I was getting and B)Not keeping track of the time. Overall the massage was pretty mediocre it was a foot reflexology massage as I expected but que sera sera. read more

I was told that this place recently changed ownership. I must say that the new owner Jenny is not only friendly and outgoing, but also gives a great massage. Recommend to anyone who likes a legitimate Chinese massage. read more

Just had a 60 min with Sunny. She is great! Was not nearly enough time. Next time have to go for the home run option.

Just finished a 60 min massage with Sunny. She was wonderful. The facility is beautiful and very clean. I came in with tight shoulders unable to turn my head and I have complete mobility returned. I could not be more pleased and can not wait to return. read more

Went last night for a 90 minute massage. Place was amazing. I didn't know what I was missing out on by going to the competition. I will be back. Great job ladies!! read more

While in the city we tirelessly looked for a place to get a massage on a whim. We found this spot on google and they were able to get us in right away. We went in knowing it might be a bit out of the ordinary but my goodness did this place impress! It was clean, friendly, detailed, incredibly professional and fair priced. I would of spent the whole day here if I could have! My husband and I both left very satisfied with our services (1 foot massage, 1 full body) and promised to be back. A must try if you are near!! read more

Empire Massage & Spa - Massage Near Me - Broomfield, Colorado

this was great - clean place, spacious room, good massage nice people

I have been here twice and have really enjoyed my massage both times. The ladies have all been very friendly and took the time to make sure I was doing well. Everything was clean and nice. I will definitely be back. read more

Very impressed. Found this place to be clean, friendly & professional. Oh yes, had a very good massage. Recommend, if your just looking for a good massage. read more

Went here for a massage , place was clean and good environment. Massage was not good I kept telling her to lighten up the pressure but I felt no difference it was also really fast paced it was hard to relax. Lady left the room twice for I'm not sure yet , the oil she poured on my back was way too hot I literally have red marks from the drizzle on my back still. read more

I did a 90 minute massage. Absolutely best massage I have ever had. Tina was thorough and not rushed. I have had approximately 10 traditional Chinese massages since November of 2018 at 4 different locations. I prefer the technique as I can not do deep tissue, but the traditional Chinese technique works without being in pain. She used just the right amount of pressure and didn't concentrate on one spot too long. She would go back and forth on different areas working out each knot, but switching back and forth as to not make it uncomfortable. She did offer hot stones for a small up charge. I believe it was necessary as I had a lot of bad areas as I work construction. Keep in mind hot stones are hot. She work fast with them flipping them a lot until they cooled down. I felt bad for her hands. Also, their oil is warmed which I have never had, but she did not apply directly to my back but put it in her hands first and then applied it. I did feel some of it as it spilled from her hands to my skin but it wasn't anything that would burn your skin, it was just obvious that it was heated for comfort. I am ready to go back and it has only been 6 days, but it has been another hard week of work. read more

I went into Empire on Saturday, 10/20. I knew my back was super tight. It always is but I do not like deep tissue massages. I was never asked what kind of massage I wanted and when Amy started, she went full on deep tissue. My back was still hurting 3 days later. I had asked several times during my massage for the pressure to be lowered but it wasn't. It was just too much. I literally laid on the table for the first 30 minutes in a stiff way because the massage hurt too much. She switched up for the last 30 minutes and just did a nice, relaxing overall massage, which is what I wanted in the first place. Also, I did not like the fact that when paying, I was only given an option to tip at 30% or higher. There was no place to tip 10% or 20%. My massage wasn't worth a 30% tip, especially when I asked multiple times for the pressure to change. Also, if you want to look like a reputable business, you probably should not have a bottle of massage lotion in your massage room called "So Naughty Nude". I took a photo of it, if you would like to see it. I get a lot of massages and have never seen a bottle of "So Naughty Nude" in the corner of the room. At least hide it. read more

The person doing the massage did not listen to the eight times I asked for a smooth massage, not one under a sheet making your body a skin raw. The oil massage was rough and frantic. I was very disappointed that they do not listen. The front desk was rude when I told her it was not what I wanted. I showed her the sheet that said smooth and relaxing. Not fast a frantic. Worst experience read more