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    AHF Wellness Center

    5.0 (1 review)
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    2 years ago

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    AllCare Primary & Immediate Care

    AllCare Primary & Immediate Care

    2.1(14 reviews)
    0.5 miNavy Yard

    I would strongly advise against going to AllCare at Navy Yard, Washington DC. My experience with…read moretheir office has been nothing short of frustrating, unprofessional, and outright negligent. I had been trying for weeks to get a prescription for my blood pressure medication, which is crucial for my health. After completing my bloodwork, I reached out multiple times, only to be ignored. With only one day of medication left, I had no choice but to walk into their clinic. Instead of receiving help, I was met with an incredibly hostile and dismissive receptionist who acted as though my urgent medical need was an inconvenience. Despite my repeated attempts to explain the seriousness of the situation, she rudely brushed me off and tried to send me away. I insisted on staying until someone addressed the issue. After a long wait, I was finally told my prescription was being taken care of--only to later receive a text message saying they ordered the wrong bloodwork and that I had to go through the process all over again. They finally admitted that the mistake was theirs, yet fail to see or care how this oversight is a major inconvenience and risk to my health. When I expressed frustration over their incompetence, the receptionist had the nerve to tell me I was upset because I wasn't "getting my way." Excuse me? This is not about getting my way--it's about managing a serious medical condition! Their lack of care, dismissive attitude, and unwillingness to take responsibility for their errors are unacceptable. I am now searching for a new primary care doctor because I refuse to trust my health to a place that operates with such disregard for its patients. If you value your well-being, do yourself a favor and go somewhere else. This experience was so unprofessional that I am going to be filing a formal complaint with AllCare and my insurance company.

    I'm not dismissing anyone's experience with the front desk, although the admin staff have always…read morebeen nice to me (except once when I made the trek down and was told they didn't have a lab tech and wouldn't have one indefinitely, but I should have called ahead and she was still nice about it) but I'm mostly giving 5 starts because Dr. Yang is the best doctor I've ever had! She listens and never dismisses concerns, she makes you feel comfortable and at ease and like you're a team in figuring out even the most mysterious of symptoms. I've brought her issues that have been dismissed by doctors in the past and she's been able to find both a diagnosis and a solution! I've been so grateful to find a doctor I know will listen to me and is invested in finding both the root cause of a problem and a solution, so I will keep coming back to this location regardless of anything else.

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    AHF Wellness Center - laboratorytesting - Updated May 2026

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