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    AHF Wellness Center

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    3 years ago

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    AllCare Primary & Immediate Care

    AllCare Primary & Immediate Care

    2.1(14 reviews)
    0.5 miNavy Yard

    I would strongly advise against going to AllCare at Navy Yard, Washington DC. My experience with…read moretheir office has been nothing short of frustrating, unprofessional, and outright negligent. I had been trying for weeks to get a prescription for my blood pressure medication, which is crucial for my health. After completing my bloodwork, I reached out multiple times, only to be ignored. With only one day of medication left, I had no choice but to walk into their clinic. Instead of receiving help, I was met with an incredibly hostile and dismissive receptionist who acted as though my urgent medical need was an inconvenience. Despite my repeated attempts to explain the seriousness of the situation, she rudely brushed me off and tried to send me away. I insisted on staying until someone addressed the issue. After a long wait, I was finally told my prescription was being taken care of--only to later receive a text message saying they ordered the wrong bloodwork and that I had to go through the process all over again. They finally admitted that the mistake was theirs, yet fail to see or care how this oversight is a major inconvenience and risk to my health. When I expressed frustration over their incompetence, the receptionist had the nerve to tell me I was upset because I wasn't "getting my way." Excuse me? This is not about getting my way--it's about managing a serious medical condition! Their lack of care, dismissive attitude, and unwillingness to take responsibility for their errors are unacceptable. I am now searching for a new primary care doctor because I refuse to trust my health to a place that operates with such disregard for its patients. If you value your well-being, do yourself a favor and go somewhere else. This experience was so unprofessional that I am going to be filing a formal complaint with AllCare and my insurance company.

    I'm only giving 5 stars because of Dr. Rosie Yang. The rest is history...... let's just say lots of…read morearea of opportunities when it comes to the rest of the staff.

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    AllCare Primary & Immediate Care
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    AllCare Primary & Immediate Care

    AllCare Primary & Immediate Care

    2.2(58 reviews)
    2.7 miDowntown, Dupont Circle

    PROS: The staff is nice here and the place looks clean. They offer many different health services…read moreas well CONS: They do not cater to walk ins well. There was a 2 hour wait which isn't right if you have an emergency and need attention right away. OVERALL: If you have a non emergency case and make an appointment then this place is good for you. But if you're looking for immediate attention, this isn't a good place for you

    This is a review for closeknit which I guess bought this place recently?…read more I needed an annual medical and Dr. Nwankwo had availability relatively quickly (never a good sign in DC), with good reviews on ZocDoc (which is what I booked through). I got numerous phone calls and text messages with reminders about the visit, and chasing me to fill their forms ahead of it, which I thought was a bit much, but ok, I get it. The last call crossed the line I thought: it was on the day of the appointment, and I was asked to call back for important information regarding the visit. I did that and after waiting on the line for ten minutes I was told that the information was that I needed to fill in the forms (which, incidentally, they also mentioned on the voicemail asking for a call back). So, by my count, five+ unsolicited reminders even before I got to the clinic... Now, to avoid wasting time I typically fill in the forms (which, in my experience, no doctor ever reads) while in the waiting room, so I asked what's wrong with that. I was told that there were many forms and a short grace period and so I would likely lose my appointment if I don't pre-fill. Again, in my experience, typically there's a wait, particularly as my appointment was towards the end of the day, but I thought I'd give them the benefit of the doubt and so I had a go at the forms, especially as it was meant to only take 5 minutes... Not unexpectedly, I was asked to provide documents which I had already shared via ZocDoc - e.g., my insurance card... Not unexpectedly, their crappy forms generated all sorts of problems, e.g., they refused to accept my insurance card scan (because the dimensions somehow didn't conform with their expectations, though, curiously, only for one side; I rescanned with some white space around to trick the system...). Following which I had to answer 10 (?) question on sexual orientation, activity, etc. This I found unusually detailed, to the point I half expected them to also ask for photos... But whatever, I was committed to filling in the form, though I did note that at that point they had succeeded in wasting half an hour of my time, which isn't a great first impression... It was downhill from there: It took me an hour to get to the clinic and I arrived five minutes early, only to be advised the doctor was running twenty minutes late (something I asked about when I was on the phone with them, but, of course, they never mentioned it at that point). Since that was longer than they had offered to wait for my forms, I asked if I can cancel, which, to my surprise, they allowed me to do. Ironically, had they not been so zealous in chasing that form, I would have filled it in while waiting, and the visit would have gone ahead... And okay, return trip included, they wasted two and a half hours of my life, but, reading some other reviews of closeknit (which I should have done beforehand) I feel I really dodged a bullet here... So, in a way, I am grateful to their staff for so efficiently chasing me away!

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    The Rude, Unprofessional Receptionist.

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    Dr.Jody COusins MD, Family Medicine

    AHF Wellness Center - laboratorytesting - Updated September 2026

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