The Owner was very gung ho to provide monthly services to our condo's building common area. I…read morearranged time to meet with a supervisor who said they would be in touch and never received a follow up. Not only that but 3 emails and 3 voicemails later asking for the common courtesy of at least replying with a quote or just a 'reply' why they don't want our business, still nothing. Don't do business with a company who doesn't value your time or couldn't be bothered to return a simple phone call.

Our building on Worcester Square in the South End used Elite last winter for snow removal, joining…read morethree other buildings that have been using it for several winter seasons. Snow removal has been punctual and thorough--they will come more than once in 24 hours if necessary. The price is not inexpensive but from what I have learned, it pays its shovelers a fair wage. It charges by the height of the snow in several different ranges and extra for applying snow/ice melt.

Cliff did a wonderful job installing our appliance! He was professional, on time and thorough and…read morefriendly. His rates are great and comparable, as well. We will definitely call him again the next time we need repairs or a job that's too big for us to handle.

Unfortunately I can not recommend Cliff or his handyman service. I hired them to install a door in…read moreearly September. Finally we had an installation date in November which was canceled with no notice and this cancellation compromised the integrity of my small business. The most unprofessional part of this whole scenario was that I heard nothing for over three weeks when Cliff has promised to get back to me ASAP with a new installation date. I had to hire a contractor to complete the job.

First snow plow job of the winter. Intricate driveway and parking areas, but they remembered the…read morelayout and covered it all, ....and in the dark. Nice job guys and even though not looking forward to the next snow, anticipate another work of art. Thanks a lot!

I think the business has grown too quickly for the owner. At the start of last spring, I was…read moreinformed that for routine mowing, they only wanted to keep customers that would do this weekly. I acknowledged it was their choice and thanked them for the services they had provided to date and would have to find someone else who would stick to my biweekly schedule. The owner stated they understood and would keep me on biweekly. Great. All was going fine until the first week of August, my invoice for mowing was $10 more than it had been all spring and summer. When I inquired, I was told, "It's because you switched from weekly to biweekly." I wrote back that I hadn't switched, I had remained biweekly from the start and had been charged the same rate all along until just then. Had I been informed that by remaining a biweekly customer my price would increase $10 from the beginning, I wouldn't have batted an eye, but to randomly change the price months in without warning was kind of crappy. I got no response. Whatever. I kept AMH on for winter snow removal, ensuring I got a contract so I wouldn't be subject to any surprise fees. After the first snowfall, I realized my invoice was lower than it should have been. I (stupidly) pointed this out to the owner, wanting to do the right thing and be an honest customer. He was very appreciative and said an update would be out. In between getting an update, we had another snowfall. It wasn't much, but after waiting all day, I sent a message asking if he was still out clearing. I got no response. I tried one more time later that night. Still no response. The next day I got the updated invoice along with a second invoice. For the snow that had fallen that had not been cleared off my property, despite repeated messages asking if they would be out. I was apologized to profusely, and told that upon the next snowfall, they would even salt free of charge. Mistakes happen, I appreciated they owned up to it, and they stayed true to their word. After that, we had another minor snowfall. Once again, I reached out once it was over to make sure AMH would still be out. I got no response. Hours later I sent a follow up. Still no response. Hours after that I got a hold of a different company who was out within 20 minutes and did the job. I sent a third and final message to AMH stating I hired someone else no need to bother replying. And they sure haven't. The work they do is good, but clearly they need to get their act together as a business. If you're willing to risk hiring a company that may or may not show up to do the job or may change their price on a whim, then you will be very satisfied. If reliability and consistency is what you're looking for, I advise you look elsewhere.

We have used this company in Methuen, and then continued using them when we moved to Sandown. The…read moreowner and the workers are always on time and always on point. Our yard looks amazing when they're done. We even use their plow services in the winter for my mother-in-law. I highly recommend them to anyone looking for a great landscaper or someone that might need a plow during the winter months.

3 weeks of no shows! DO NOT make the mistake of hiring this company. It's a one man show with an…read moreowner who seems very nice on the surface, but watch out. We hired him for recurring weekly mowing. We never knew when he'd show up, and it was different almost weekly. When we'd ask when he was coming, he acted annoyed. He came one week only a couple of hours after heavy rain and destroyed part of the yard because it was too wet. I told him it wasn't a big deal because it's been so wet, but just an FYI that he tore up some of the lawn. His response was that our lawn was always too wet in that area...not even a simple sorry, just letting us know it's our fault not his. Then things got bad. He did not show up one week because of rain, and he couldn't fit us in later in the week...which I understand completely. Then the next week he said he was coming, but days went by and nothing...so at the end of the week I messaged him and asked if he was coming, and he said that he didn't have anywhere to put our grass clippings, so no he wasn't. He never even contacted us to let us know that he was having an issue, just gonna no-show. The following week I texted him to ask if he'd let me know when he was on his way so I could clear the yard of the kids toys. He told me that he was not going to allow me to be "checking in on him" and that it wasn't a good fit. He then said he was dropping us the same day he was supposed to show. This guy really treated us wrong and I don't want it to happen to anyone else. We now have a jungle for a lawn and are leaning on a great referral to come fix the mess.

McQuade Paving did an excellent job on our driveway. Barry and his crew were total professionals…read more They guided us through the process step by step and were very conscientious. We are extremely satisfied with the result. Highly recommend. Steve and Elaine Sheehy Methuen

Driveway Do not use this company this guy is an asshole. Hes rude. He doesn't own his own paving…read moreequipment and over charges people.

Don't hire them for snow removal!!! They pound all the snow against your fence, breaking it and…read morewhen you show them what they are doing, they laugh saying " your fence sucks" and continue what they're doing. They are loud and the workers exchange so many stories while supposedly "working" using racial slurs that we find disturbing. The work is minimal but they make a lot of noise doing little.

Thank you for all the years of maintenance throughout the winter! My tenants have never had a…read morecomplaint with any service you provided. You went above and beyond and charged more than fair. I felt like you made us a priority for years. Whenever anything was asked it seemed like you were there quickly and I was confident it was done correctly the first time. Very impressive!

I have the great privilege of knowing Bill & Melinda, the owners behind Clean Homes, for over 2…read moreyears now. Originally, I found their business on Craigslist, when I was looking for a snow removal service for my house in Boston, back in 2010. Since then, I've used them for snow removal, house cleaning, plumbing, painting, even some other small home improvement jobs. I still use them today and recommend them to friends and clients. This is a family-run business in the truest sense and they are honest, hard-working folks that provide excellent services at very reasonable prices. On top of it all, they are very diligent about their paperwork and billing, which I find to be rare in the industry. I get electronic copies for my records in my email.

They used to be as awesome as the other poster said. I recommended them to all my friends. And…read morethen something changed. They have become completely unreliable. The business line is dead and email is the only way to reach them. They used to show up during a snow storm two or three times during the storm. Now you're lucky if you see them once, hours after the snow has stopped falling and everyone else in your neighborhood has been shovelled out. During the big last storm, they hand shovelled property because all of their equipment was broken. I'm sorry I can't write a better review - Billy used to be great. I don't know what happened, but I'm embarrassed that I recommended them to friends whose experiences have been similar to mine.

Outstanding quality, personal service and absolutely professional, from initial visit through…read moreproject completion. We cannot emphasize enough how remarkable the quality of the work, and our experience was working with Matthew Malone. Worth every penny and a remarkable, old school, high craft fence product that works well for those who need authentic, period appropriate fencing to complement their homes, and appreciate the craftsmanship that Matthew and his team deliver in spades. We highly recommend!

Malone Fence came highly recommended. I can only guess that the business changed hands or…read moresomething because their negative reviews do not correlate with my experience. Matt showed up promptly. I explained what I was looking for, which was black aluminum fence and a gate going into the pool area. He sent me a quote 3 days later. We agreed on a start date. He showed up on time and when promised. His communication was great from start to finish. He had no problem when I asked for additional work to be done. He was polite, easy to talk to and very professional. He definitely earned 5 STARS.