This review is specifically for Brian Franklin's property management services. He is GREAT!
Brian has been the property manager for a couple of condo units in the building where I am the HOA President, so I have had lots of interaction with him. The units he is managing are available for rent, so he has listed them, showed them to prospective tenants, gotten the new tenants moved in, & provided ongoing management.
One of the unit's owners live outside of the US, so Brian has attended Zoom HOA meetings on their behalf. This has been important for me & my Board because we have presented a special assessment to the HOA, & we needed owners' votes of support. Brian understood all the work that we proposed, explained it to the owners, & personally handled their paper ballot in a timely way.
One of the units he represents was rented within a week of him listing it. The owner happily reported that even with all the availability in the area, Brian got them a great tenant & very competitive monthly rent. They were so happy that he did all the picture taking, listing, & vetting for them; all they had to do was read the prospective tenant's info packet that he sent them for approval. Brian was so patient & responsive & handled everything so professionally for them, that they now call him their hero!
Brian has been consistently responsive, warm, & responsible when it comes to my & the Board's reaching out to him too. I especially appreciate that he proactively asked me for the HOA's Rules & Regs to share with new tenants prior to their moving in.
Other owners in the building have heard about Brian, so I wouldn't be surprised if he ended up managing more units in the coming months. He comes highly recommended! read more