Ben himself was my driver to and from the airport. He was there early and waited. Good…read moreconversation during the drive but always professional and courteous. I highly recommend and will use them in the future.

My first time in MO and I give Ben's Service a 5 star rating, 10 for sure. On time and very…read moreprofessional I will contact them again if in the Kansas City area.

Carlos is wonderful, not only did he pick my 84 yr old dad up and get him to the airport on time he…read morepicked him on the return flight in a snow storm. Drive him home which is an hour away and got him safely in the house. He will forever be our go to driver for now on!!

Carlos and his team has been my "ride" to the airport for the last 8 years, when I get home from a…read morelong trip no matter what time of day or night, their caring friendly faces are ALWAYS there for me. If you need to work with a transportation company who is 100% reliable, locally owned and always with a smile, make sure to call Carlos!

Timely. Good service. They are on top of changes in your flight schedule. These guys are…read moregood--there are some others who will leave you hanging. These guys are highly recommended

I was just on my way into work and I had the pleasure of having a five guys transportation van…read moreright on my bumper. It was so bad I hit my hazard lights, and when the highway opened up to a second lane I moved into the right lane in motion for them to pass me. Instead, this jerk wanted to sit in my Blindspot for several miles refusing to pass me. Five guys transportation has the worst drivers in the country, do not book with them. I constantly have issues with these jackasses when I am on my way in tailgating and cutting me off in traffic. They are the worst drivers in Kansas City. I wish this company would just go bankrupt because one of these days. One of these jerks is gonna hit me and I'm going to sue five guys for a lot of money. It would be best for them to just close their business so this doesn't happen. Why don't you train your drivers to quit being jerks?

We recently used Roundabout for Transportation to and from the airport. There were 6 of us with…read moretons and tons of suitcases. They did a tremendous job in every aspect coming and going from the airport! I very strongly recommend them to anybody who needs help with transportation!

Mark and his crew are very professional, from the first phone call to the final drop-off! I would…read morerecommend Roundabout to anyone needing to go to the airport, get to a Dr appointment, or anywhere you don't want to drive.

Fantastic service. Reliable, clear communication throughout the entire process. David and Tom…read morewe're both professional and personable. Our flights were changed, bags lost, but they were still there right when we landed. Smoothest part of our entire trip.

This is long overdue but during the holidays last year David picked up and drove my always late,…read moremissing her flight daughter early to MCI where she arrived on time!! Yay!! Great and reliable and safe service!! Thanks guys! I'll be calling again soon!!

Updated review: Sunrise Shuttle has now been purchased by a…read morebig conglomerate. Service still good and prompt. Driver was great BUT, had an online quote of $85 for a ride to the airport. Called and set up a reservation. My fault that I didn't confirm price when I did so. Was charged $111 on my credit card. Will not be using again

So happy to finally find a great shuttle service in KC. Our drivers, Beth…read moreand Bill were superb! Traveling can be stressful, but Sunrise made it a dream! What a delight knowing we have found real worry-free airport transportation! The shuttles are tidy and comfy, the drivers courteous and friendly - quite the departure from the popular ride-hailing services! Sunrise provides a true customer-focused experience from start to finish.

Tried to book a ride with Omega a while back and it was a bust. The responsiveness and quote were…read morepositive initially, but they weren't helpful when we needed a rear-facing car seat despite saying "we are set" for the car seat when I attempted to book. Our issue came just a few days before the trip. I had booked it and wanted to not worry, but instead I had this creeping feeling that they wouldn't have the right car seat. I had to write back to confirm our reservation, and again on the car seat I said it is for a 1 year old, needs to be rear facing. Right before the trip he writes back, "Oh i do not have rear facing" and... end communication. I wrote back "What kind of seat is it, is it convertible?" and he had dropped at that point. Not exactly reliable for something like an airport shuttle that makes their living on being reliable. Luckily I was able to find another one right before the trip. They might have been a notch more expensive but was 100% more professional and reliable.

It's hard to give Omega Rides any rating when no driver showed up. I had sent emails confirming…read moredates and times, along with my street address, prior to the day of my flight and received responses from the owner. The day of my flight, no one showed. I attempted to text and call the number that was provided, but didn't get a response. I would not recommend.

Unfortunately we just had the worst experience with Prestige. We have used them for every family…read morevacation since 2021 and I booked a Sprinter for 10 to be picked up today at 8:45pm. I have a confirmation for that time 8/21 and 11/11. They even asked for confirmation on another trip/flight details on flight and I have no clue there was a problem with today's travel. They attempted to call yesterday when I was on vacation and I was able to get the call....because I was on vacation and had this booked and no clue there was a problem. They chose today to CANCEL our ride home from the airport for our family of 10 including children leaving us stranded with no options. They did not leave any message today. I got a text the driver was in route earlier this morning and immediately responded this was not correct. I got nothing back. Then got an email we were cancelled. I called to work it out and was meet with horrible customer arrive. No option to talk to a manager and the representative decided to cancel my future trips. I can't even believe this has happened and they are leaving us stranded and give no care.

I have never experienced such terrible customer service and business management than with Prestige…read moreTransportation. My husband booked a bus with Prestige Transportation for our June 10 wedding. Ten days prior to our wedding (May 31), we received a phone call that our reserved bus would no longer be available as it would be in the shop. To make matters worse, they said no other vehicles were available from their company nor from their partner company's fleets. They offered no solution; just that 10 days out from our wedding, we were on our own. We scrambled to find an available bus from other companies on our own. While we eventually found one, the only one available ended up being hundreds of dollars more expensive than Prestige's would have been. We thought it would be fair for Prestige to compensate us this difference since we ultimately lost money by booking with them; however, after various phone calls, we learned via a manager that the VP didn't feel that they owed us that. TLDR: Prestige cancelled our wedding day transportation 10 days beforehand, and we ultimately lost hundreds of dollars by booking with Prestige.

If I pay $100 ($20 of which was prepaid tip) for a one way trip from the airport which was booked…read moreas an execucar I expect to be picked up in an execucar. Not an old ztrip minivan that was dirty inside and out. My flight didn't get in until 3am. The driver was on time and nice but very unprofessional appearance. Communication with dispatch about delays was not good. I didn't know if I would have a ride until I landed.

Do not use this service or Execucar that they are affiliated with. We booked our trip to and from…read morethe airport so we could relax for vacation and not be worried about parking or asking friends for a ride. Booked it over a week in advance. They never showed. Our pickup was scheduled at 4:05 in the morning and no one came at all. No call. No text. Nothing. We called the customer service number and they connected me to three different people over 20 minutes. The final person simply said, "we can have someone there in maybe 20 minutes." And we were already 30 minutes past pickup time. We drove ourselves. After three days I got an email saying they would refund my money. No apology or even an attempt at an explanation. Don't use them. It's not worth the stress.