Dr. Valerie in labor and delivery was so kind and had a wonderful bedside manner I was so grateful…read moreto receive such compassionate care. My nurse was wonderful as well. Thank you rancho springs for taking such good care of me and my baby.

I have a very severe neurological condition called akathisia. Not only is the hospital too ignorant…read moreabout it to offer aid for it, but they are ignorant, unprofessional, lazy, and negligent enough to not even bother attempting to know the spelling let alone what it is. these medical notes where akathisia was misspelt twice is disturbing and disgusting. I also love how the doctor didn't even bother to ask a second time regarding my medications, and was ignorant to them as well. I neither know what "acenesthisia" is, not "Aphidiasis", which doesn't even sound like akathisia.

I came here for a mammogram. It was early so parking in the back was very easy. Getting in line and…read morechecking in was easy process too. Waiting room was empty, I dealt with Linda. She was my radiologic technologist. I loved her. So down to earth and made me feel very comfortably. Her directions are pretty straight forward, so there were no errors. She's very thorough on making this an easy process. I had been dreading this appointment but she made my visit quick and simple. Her energy is great. We need more people like her in the medical field.

In my experience, my interactions with Nurse Practitioner Roberto Villanueva were uncomfortable and…read moreunprofessional. His demeanor often came across as overly flirtatious and creepy rather than clinically appropriate, which made me uneasy in a medical setting--especially one involving children and families. I also observed behavior that blurred professional boundaries with other female staff and patients' mothers, which raised serious concerns for me about judgment and professionalism in the PEDs environment. A healthcare setting should feel safe, respectful, and focused on patient care, and that was not how these interactions felt to me. Because of this, I would not feel comfortable returning or recommending care under him

I became a new patient recently…read more I was reading some of the negative reviews. Let me tell you as a new patient myself. The office ask for you to arrive 30 minutes early for new patient paperwork or you can do the paperwork online as well. In reality if you are late 3-4 minutes anywhere at any office, the office will still see you unless you are one of those patients who are always late then that rule applies to you only. I was recommended to this office because of the Google rating this office has which is a 5 star. So if you are looking for a doctors office and want the best care. This office would be it, look no further. To those who are unsatisfied with the service you received, I'm sure Medical Records will gladly forward your records to your new physician. Just fill out their release form. I became a new patient recently. I was reading some of the negative reviews. Let me tell you as a new patient myself. The office ask for you to arrive 30 minutes early for new patient paperwork or you can do the paperwork online as well. In reality if you are late 3-4 minutes anywhere at any office, the office will still see you unless you are one of those patients who are always late then that rule applies to you only. I was recommended to this office because of the Google rating this office has which is a 5 star. So if you are looking for a doctors office and want the best care. This office would be it, look no further. To those who are unsatisfied with the service you received, I'm sure Medical Records will gladly forward your records to your new physician. Just fill out their release form.

Long story short, I confirmed twice with my NP, Dani Thomas, that she was ordering the correct…read moretests as per my specialist. She still ordered the wrong test and apologized for doing so in the patient portal. I received a $450 bill for those wrong tests. The office told me to bring it in and that they would resubmit to insurance to see if they could at least get me some coverage, and to wait 30 to 90 days. They then ended up accidentally sending me to collections... Tammy in billing told me she was sorry and that she would try to work with me and Quest. However, after calling the office once a month for 4 months or more, I gave up and will now try small claims courts. In conjunction with my health issue, it was very hard on me and my family. I have no idea if they also submitted to insurance and got a separate payout. Whatever quality of care was definitely not worth all of this hassle.

I saw Dr. Kurlan and was extremely impressed with her attention to detail and her professional…read moredemeanor. She was on time, courteous, and thorough. I'm very glad to have such a competent dermatologist in the Temecula area. Thank you!

Highly recommended! Professional staff and medical team. If you're looking for a good Dermatology…read moreoffice, I recommend them wholeheartedly

I visited this facility in March due to a very bad cold with heavy phlegm issues and cough. Dr,/PA…read moreZamora attended me and was very thorough in his examination of my health. He followed up with a chest x-ray as well as a ct scan resulting in other issues that I had to seek medical attention for. If not for him, the problems I had would never have been resolved. Dr. Zamora was kind and very patient as I made several calls with questions I had. I cannot thank him and the staff (Joe, Karina and Katie for their kindness. I am so grateful too all of them. PS I wrote this review based on my experience and to credit these wonderful humans.

Very friendly and helpful! Great staff! Fast service I will definitely be coming back!read more

If I could give more stars I would. Dr. Arthur is fantastic! Not only is she extremely informative,…read moreshe's caring, on time and takes the time to make you feel comfortable. I am typically a terrible person during recovery. I felt so comfortable going into this surgery, I had no anxiety and felt great waking up. This was the easiest recovery I have had. Her office staff and the surgery team at rancho springs are incredible. I am so appreciative of everyone!

This review is for the office staff--…read more I got a referral to see Dr Arthur. Mt referral specifically stated I was being seen for endometriosis and adenomyosis. When I called to schedule, I was asked what I would be seen for. I told them, endometriosis and adenomyosis. Fast for 4 months to the day before my appointment, they call me and tell me Dr Arthur doesn't treat those conditions, so I need to cancel. In the four months of waiting for my appointment, I had called the staff 3 separate times because of issues with scheduling and insurance. Each time, I again stated what I was being seen for. It's absolutely ridiculous that they waited until the day before my appointment to say I couldn't be seen.

I am so happy with this location I believe I have used every service to women's health, wonderful…read morechiro, accupuncture, behavioral health and much more. Due to this the staff sees me often. I am always impressed by true effort. True effort makes me pause and reflect and Miss Erica in the front desk caused me to do that this week. I have been waiting for a document and her genuine servitude made me feel seen. Every time she saw me she would check (3 times a week), message the doctors or nurses just to make sure it was done. When it was finally done it landed on a day that I didn't have an appointment and she called me to let me know it will be sent to me. Its the little moments and seconds where someone can make an impact, and this wonderful lady did just that. Thank you Erica, you are delightful and worth writing about.

You know how they say that med school students that gets all D's are still doctors, well they all…read morework for neighborhood healthcare. The most incompetent group of drs I've ever had the displeasure of meeting. They don't listen to ur complaints, they get mad when u don't agree with meds they try to give u that have nothing to do with why ur there in the first place. They make in appropriate remarks. Plz save urself and find a different group of drs.

Tuesday, 6/24/2025: Easy peasy and in & out. Called ahead, received a text that meds were ready for…read morepick up. I had to stop and say hello to my favorite lab technician Scott before leaving. Stopped by the front to drop off copies of my referrals as I had been directed to do so a couple of weeks ago. Since they changed the DS Logon for sign in to the MHS Genesis Portal I have been unable to access it. They really couldn't help me at the desk so I will need to call TriWest again & get help from MHS Genesis to restore access. Location is definitely convenient.

Smooth system since they started doing the online prescriptions. Less wait time to get your…read moreprescriptions.

Simply the BEST!!! The staff is super friendly and Ryan is so thorough and compassionate! When I…read morego in I am confident in getting the best care.

Katherine Pawalek was great. With respect to billing, it was an absolute nightmare. my Aetna PPO…read moreinsurance told me that I met the deductible and yet Temecula, MEDICAL GROUP was collecting my co-pays. I advised them that the co-pays needed to be refunded. It's been eight months and I have not received anything yet they claim to have mailed a check; their lack of response and negligence is very disturbing.

Been trying to get an appointment for almost two months now, each time my appointment is canceled…read morewithin 48 hours with no explanation given. Understanding that someone visiting a urologist likely has a serious reason for being seen it's completely unacceptable to treat patients this way and the lack of care is apparent.

They are very professional doctors and staff are very kind and I would recommend this medical group…read moreto everyone.