In July, I reserved a spot at Agape Valley for September 2023. The website worked just as many of the websites do when you reserve a spot. The dates were available and I paid online. I always try to place a reservation as far in advance as I can because I know the good spots in the mountains get taken quickly.
Imagine my surprise and annoyance when I arrived and found the campsite CLOSED. There was a chain across the road that I had to walk past to find the office. When I went thru the gate toward the office building, there were no people, cars or trailers. I checked one of the sites for water or electricity, all were off. There was no sign on the office explaining why the site was closed. For the season? Permanently?? I pulled my 6-ton fifth wheeler to this site for a 4-night excursion and now we have no place to stay???
Now, I understand that some campsites close due to weather or unforeseen circumstances, but there should be some type of notification made to patrons when this happens.
I called the contact telephone number only to find it's DISCONNECTED. I clicked on the support link on my receipt, it's UNDELIVERABLE.
My receipt shows the money was taken from my account. Now, I cannot get in touch with anyone to get a refund. I found it very unprofessional that I was not contacted to inform me the site had closed. I find it DISHONEST that they still have my money without a contact or explanation.
I will say this much, the area looked very nice and scenic. It's a shame that the people running this place are this disorganized. read more