I was excited to eat at Plato's with my colleague, particularly after I noticed they marked…read moregluten-free options on their online menu*. But when I went into the restaurant, I discovered that nothing was marked -- and moreover, when I went back to look at the online menu, I realized only the appetizers (the first page) were marked.
Okay, no big deal. I'll just ask the guy behind the counter, I think. "Pretty much everything on the menu is gluten-free, mate," he says, "So instead of me standing here listing them for you, how about you tell me what you want, and I'll tell you if we can do it."
At this point, someone came in to pick up an order, so the guy interrupted his conversation with me to give him his stuff. That took like several minutes.
I asked for a couple of skewers. Yeah, that was gluten-free, he said, and so were the chips that accompany them. At this point, he interrupted me again to deal with another customer (or the same one? not sure).
Well, I'm American, so it took me a minute to realize chips aren't the same as crisps, and I needed to ask if they have any gluten in the same fryer as the chips. So after he finished with the customer, I asked about the fryer. "I can't guarantee there isn't going to be gluten contamination in the food, mate," he snapped.
"Okay, well, I get that, I'm just trying to ask you a simple question," I said.
"You've been standing here asking me questions for about ten minutes now," he barked, which pissed me off, since most of the last ten minutes he'd spent *interrupting* my questions to deal with other customers. So I pointed that out, and said, "You know what, it's clear you don't want my business, so I'm just going to go somewhere else." He kept trying to argue with me as I (and my colleague) went out the door.
It would have been super easy for this guy to spend two minutes of his time answering some questions, or even politely telling me he was worried nothing in the restaurant would be safe for me. Instead he made it clear that I was not a priority, and then claimed I was wasting *his* time.
If you're Celiac or have any food allergies, I do not suggest this business.