They have always been extremely responsive and fair. They have made several scheduled and several…read moreemergency repairs for us and were priced competitively. Carpinet will always be our first call and we have recommended them to others who are in need of plumbing or HVAC repairs.

very unprofessional that bob guy. I was asking why I was getting a bill for a quote that they got…read morewrong and when they guy was here quoted me twice as much as they quoted over the phone. Why give a quote over the phone when you have not seen the project. Then they try to tell me that it was my fault because if i gave them the right info this wont have happen!!!! I am not a plumber and i am calling you. Long story short, he told me to take it up with the magistrate and hung up on me.

The company should get 10 stars!!!Mike is a professional and does excellent work . He will diagnose…read morethe issue precisely and will fix the problem. Very patient, persistent in his work and will complete the job. I am very happy with the work he provides.

Mike went out of his way to rectify our frozen pipe situation. I would highly recommend him.read more

OUTSTANDING IN EVERY WAY!!! This is the guy you need to call. Accept no other. I needed a new…read morefurnace and Victor Gazella got the job done right and for a good price.​

Only give one star because I had no choice. Was scheduled to come to our house for an addition ,…read morenow here we are 6 weeks later and not able to move forward with the project until we find a plumber. Victor no showed 3 times , and is now not answering our calls. Our addition could have been close to finish now but with this screw up we are still at a stand still. With four children and the hot summer days it would have been nice to have our addition at least insulated. The cold nights are quickly approaching and we have no heat thanks to this guy. Zero stars , very unprofessional and would never recommend!

I kills me to even give this guy one star. He is by far the most unprofessional business owner I…read morehave ever had contact with. This guy was used after I had an inspection done on a home I was purchasing that failed the heating portion. The heat was NOT working per the inspector. The seller hired this guy who per his 3500.00 invoice that he checked circulator pump and checked boiler and all "seem" to be in good working order. This was June. Well I turned my heat on for first time in October and no heat and very loud banging continuously! I called a reputable company I know of and they came out said the circulating pump was shot and not functioning at all and the lines were full of air. I called this Mr. Healey guy to question what was done as this was a major part of this failed inspection for me to purchase this home and he stated right off the bat with a horrible tone, I don't know what your talking about ...what house. So when I stated about the banging he said " that's air in the lines" So as I proceeded to give address of where he claimed he did service he stated who was the seller oh ya I know the house. I said ok can I ask what you serviced and he stated " we do not service we just look at ". ( ok...sooooo if you immediately told me its air in the lines at the beginning of our conversation before you knew all details you LIED!!)I said well wait a minute you were hired by seller because the heat failed inspection due to it not working. He then changed his story and said " oh no I remember now, " I had that place cookin' " heat worked fine". I said really because you JUST said you do not service just LOOK and then you admitted banging is air in the lines and NOW you say it worked fine. I will reiterate....it did not work fine when he got there IT FAILED HOME INSPECTION!!!!! This guy is a liar and a thief and a disgrace in general!! I have already spent a ton of money to have a new heating company come ion, replace the circulating pump and add bleeders as there were NONE. This was part of my stipulation of buying this home was to have this heat in working order. This fool THEN proceeds to tell me.. How come you waited until now and not in June. My question back to him was " DO YOU PUT YOUR HEAT ON IN JUNE, JULY, AUIGUST AND SPETEMBER?? NO!!! I and why because I ALONG with the SELLER TRUSTED THIS COMPANY!!! After I asked him for an itemized breakdown of his findings he said it was working when I was there don't know what to tell you. I did tell him I will have to go to the magistrate as this was part of my contract/inspection to buy this home and he said " you do what you gotta do lady" and hung up on me! Cant even believe a business OWNER conducts himself this way!! DO NOT EVER USE THIS COMPANY and I will BE SURE to spread the word all OVER SOCIAL MEDIA AS WELL!!! May I add for the "CHECK" of heat and a new circuit breaker box he charged $3500.00!! SHAME ON YOU FOR RIPPING EVERYONE OFF!!! ONE WORD............KARMA!!!!!!

Unbelievable attention to detail. If you would rather have something fixed properly once, this is…read morewhere you will be happy with the end result. Very clean and neat. For a Master Plumber, pricing is very reasonable. One more thing is knowledgeable on the latest and greatest products. I bought a tankless hot water heater and I always have hot water ( no tank to run out). I wanted a specialty toilet (Toto) and the owner got it for me. Two thumbs up!

John and Cooper were Amazing! Hard workers and very professional…read more Put in 3 mini splits. Explained everything in detail. I would recommend Scotty's.

Won't be using them again Garret "serviced" out furnace,…read morechanged the oil filter on the line and cleaned the nozzle Left after 25 minutes and furnace shut off, wouldn't turn back on Called originally for maintenance, now I have no heat after a professional serviced it? Called the office and garret came back upset Looked at the furnace and asked us if we had any oil as there wasn't a gauge on the tank? It was sitting right on top showing a hair under half full? Guess he can't see a big oil tank gauge Shows us a clogged filter starving the pump of oil WHAT THE HELL DID HE SERVICE THEN? WHAT DID I PAY FOR? THEN HAD THE AUDACITY TO CHARGE ME A SECOND HOUR FOR HIS SCREW UP? Unbelievable unprofessional company Guy couldn't show up to work on time and screws up my furnace due to incompetence and not doing work I had to hire another company to come out and redo what he did because I can't trust he did anything correctly And thank you for spilling oil over my basement (twice) that I had to clean up Stay away from this company as they will "service" your heating unit, screw it up and charge you more Receptionist called "Scotty" and he "agreed" to take the second hour off..but who does he employ? STAY AWAY

My chimney had been crumbling for over 10 years. My landlord hadn't taken care of the issue. I had…read moreA1 come out to clean and assess what needed to be done to fix the issue. They were courteous, on time and explained everything they did and what needed to be done. I explained that my landlord was not the nicest person and would they call him with all this information. They said they would, they did within an hour and got approval to do the job. Then they got me scheduled 2 days later. I highly recommend this company. They are family owned and they were awesome.

I have a very long story, but I'm gonna give you the short version, I thought I needed a chimney…read moresweep... I called and spoke to Billy. He spent about 10 minutes on the phone with me and basically talked me through the problem. I was able to fix it on my own. It's very rare to find that kind of honesty today. I would give him 10 stars if possible. If you need any service at all that he provides, I would recommend him without hesitation.

Hands Down this man is great. Immediately told me what was wrong with my system and didn't try to…read moreget me to buy a different one. I didn't need to even replace anything. He charged me zero dollars for his helpful tips that allowed me to make my heating system work. You don't find people out there like this anymore. Thank you for everything. Justin

We had a few water leaks on our water pipes coming into our cottage. Being we live in CT and our…read morecottage is in PA I called several people who serviced the area. Kevin was the first to respond. I couldn't be happier with the service. We are only there on weekends and he had no issue with meeting me there on Saturday morning. He pointed out some issues with earlier fixes that were not done correctly. He took care of all issues. I had asked if he would have to come back and he said I will make sure this is taken care of and you have water today. Kevin was very pleasant and personable. I would definitely use him again and highly recommend him.

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

I am writing an updated review to included the "resolution" of this situation. I live with my…read moreelderly dad. We live in a two story house and have central air/heat with upstairs and downstairs units of ac and upstairs and downstairs furnaces. We used Fitch for a long time even though we found them frequently rude and unprofessional in their behavior because we just assumed this was how everyone would be. Last Wednesday our downstairs air conditioning was not working. Fitch sent someone out. He looked and said it was frozen. He said the filters needed to be cleaned, which he did. He also checked the freon and said it was fine but that he was going to "top it off anyway." We wanted him to give the upstairs unit the once over since he was there and he did and said it was fine. The next day (Thursday) the downstairs ac was only pumping hot air. We called them and they sent the same driver out. He looked at it and said he shouldn't have top it off with freon. He said that he overfiled it it and and that when it was running today it caused the breaker to trip. He did not apologize for causing this situation or for wasting our time having him come out again. He said he had to drain the whole system and refill the freon (which was going to take some time). While the freon was draining and refillng he was looking at the upstairs unit again. He ran tests on it and said the capacitor was not working. Which sounded shady since he said it was fine the day before. He installed a new capacitor from the truck which also did not work. I asked him if maybe there was nothing wrong with the capacitors but that maybe the piece of equipment he was using to test them was faulty since is said ours and a brand new one wasn't working. He got VERY angry saying I was questioning him. I pointed out that the reason the downstairs ac tripped the circuit and he had to come back was because he over filled it. He raged at me and told me that no woman is allowed to question him and that as a woman I needed to learn my place (I am old enough to be his mother and my place is anywhere I want it to be). He started cursing at me using the F word and the S word repeatedly. My elderly father was there and utterly shocked. The workman tried to order me to go inside my home and tell me that I was not allowed in his presence but I stood my ground. He cleaned up his work area on the downstairs unit (which seemed to work after the tank was refilled) and left us with no working upstairs ac. He said our original capacitor did not work and he would not hook it up even though we asked him to. He said he did not have another on the truck. He said he would come back the next day and fix it if I sat quietly in the house (like we were ever having this lunatic back in our house???). I went inside and wrote a yelp review to warn women to not to hire these people. My father was trying to find another contractor to call. As soon as the review was posted the owner of the company called us. Not to apologize but to threaten us. The owner (who apparently will also not talk to women because he would not discuss the situation with me) called my father and told him it was my father's job to "get me in line." The owner tried to threaten us by saying if I did not take down my review he would not send the workman back out the next day. He actually believed we would ever do business with them again which was hilarious! My father (who witnessed the whole thing) told the owner that ever bit of the review was true. We asked around and found another company that numerous friends recommended. Called the new company on Friday morning and even though we were new customers they had someone out in 20 minutes. After all the years of dealing with Fitch where everyone is always miserable and sullen I was shocked to open the door to someone with a huge, warm, friendly grin. I swear this guy was the nicest, friendliest workman that I ever met in my life. He was happy and smiling and talkative the whole time he was there. After he was here for a while I told him about what had happened with the driver telling me to learn my place and he was mortified. He could not believe in 2023 anyone would come into a woman's home and say that to her. He could not stop apologizing for Fitch's bad behavior. Most importantly he checked out both ac units and guess what? There was nothing wrong with the original capacitor that was in upstairs unit. All that time and money wasted on Fitch this week when Fitch invented the problem with the capacitor and created the other problem by over filling the freon tank. The moral of the story? Do not do business with Fitch. They are unprofessional AND do not know how to do their jobs. I waited till Saturday to post this just to make absolutely sure all the ac is working fine (which it is). My dad and I are very happy not to have to deal with Fitch anymore!