So I have a old 1998 Grand Prix GTP I called and scheduled in alignment for it. I told him that the…read morestruts have been changed and it was very bad day before the alignment which is today I could not find tires for my vehicle so I called to get a quote. ... the guy called me back and gave me a quote $250 more than what Walmart was charging so I told him no thank you so he said well I'm going to go ahead and cancel your alignment then there's no point in getting an alignment with ball tires I told him I was an alignment tech for five years for Michelin. It doesn't affect anything except for Height. I told him I still want the alignment it doesn't effect anything he laughed at me and said okay whatever you want haha. He lied to me to try to get me to purchase tires from them which isn't right and last time I had a alignment there they told me they couldn't do it I need a tie rod I said I don't want to change the tie rod it's fine and he said okay we willl get it the best we can literally I was up there within 7 minutes he said yeah we already did it I looked in the shop and they had a car on the rack I was so upset just that they either didn't do it at all or did and tried to sell me a part saying they couldn't do it when I said I didn't want it all the sudden they could. Watch yourself these people are very shady.., Walter Cole 937-710-7831 12/7/22 I have the alignment schedule for tomorrow. I got a feeling that I'm gonna get up there and they're gonna be like there's no alignment scheduled for you. We will see but I always feel like I'm being treated badly because I don't by what they want me to buy it's not right. .. Update I took my car in the next day they performed the alignment no issues !

From the owner: We first opened our doors back in 1984 when the dealership was founded by Dan Hemm. Now part of the…read moreGermain Motor Company, the same family-owned traditions and hands-on approach to customer service continues to this very day. As part of the Germain family, our customers have access to a wealth of resources ranging from our Germain to You and Germain Shipping programs along with an expert staff of sales and service professionals. It's our goal to cultivate long-lasting relationships with our customers by providing a flexible, pressure-free shopping experience. Unlike other dealerships, our relationship with you doesn't end when you drive home in your new vehicle. Our state-of-the-art service facility and expert staff of service professionals are equipped to handle all of your service or repair needs. While you're here, relax and enjoy some of the complimentary amenities inside of our service lounge while your vehicle receives the care and attention it deserves.

I'm not very happy with Germain. I went in for a shaking in my car They told me it was my tires…read more one thousand dollars in tires Still have shaking in my car. I went back they said nothing is wrong with my care. Germain has failed to fix my car. My old tires were like new. All they wanted to do is sell me tires. If you are an older woman, take a man with you . They are not to be trusted.

Erica, the service advisor was so wonderful! her customer service is excellent. She was so sweet,…read moreso helpful, and explained everything so well!

My 2024 F250 Turbo Diesel had to have a complete change out of the fuel system because of…read morecontamination from gas. For some reason it took four days to complete. After spending over $11,000.oo +, they barely provided enough fuel to make it to a refill station. Finally, the tech did not secure the hose connection to the overflow reservoir for the coolant system causing an emergency on the road.

My wife had her oil changed yesterday. She asked also to check head light beam adjustment. They…read moreforgot to do. So, they pulled it back in shop and the mechanic told her there was no adjustment on her 2017 Ford Explorer. She said my husband said there is a hole that you can use a Philips head screw driver to adjust. He again told her there is no screw adjustment........When she got home, I raised the hood and showed my wife where it was and adjusted it for her. I have 2 vehicles I USED to take to Buckeye Ford ( Sidney ) to have serviced......Not anymore after that ignorant answer to her, or was it because she is a woman....HMMMMM

I wouldn't buy a car from this dealer, bought a car in July and September we found out the frame…read morewas rusted out. He had a verbal agreement to pay half and then argued to pay it.

From the owner: Purpose Driven Motors is committed to assisting customers in securing economical and reliable used…read morevehicles, as well as providing exceptional rental services through 15 years of experience, honesty, integrity, and service to customers. Contact us today!

Service is okay. Not happy with having to wait a week to get in for an oil change, seems like they…read moreare always having to order the parts and having to come back the next day or two to get it fixed, charging you twice. Last time I talked with a salesperson they weren't very knowledgeable about the various vehicles I was inquiring about. Not impressed.

Don't ever take your car here for repair. The service is awful. They change out parts instead of…read morediagnosing the real issue. So of course you pay A LOT more. Can take several trips/repairs to get everything running right.

I had a great experience. Jake, my sales person, was friendly and helpful. He wasn't overbearing…read morelike most car salesmen. The staff in the office was also very friendly and helpful. I emailed their office about a truck I liked. From the time I emailed and closed the deal was about 2 days. The process was fast and simple. I would recommend Jake to anyone who is looking to buy a QUALITY used car who might have some credit problems. Thank you for a great experience!!

Pros: Nick the sales Rep was actually really good about breaking down the contract so it was easy…read moreto understand. He answered all the questions you could ask. Cons: Drove my car off the lot and made it to 66 by the water treatment center and had to take it back. The auto locks started unlocking and locking themselves, the lights off and on, rpms jumping like crazy, auto lock system on and off it was a nightmare. They had the mechanic look at it and nothing. They sent it to the Chevy dealership and nothing. Nothing was found. The issue was still there. So, I took my car to my personal mechanic and had to have the starter block system they put in rewired because there technician didn't wire it in correctly. Also had to have the auto lock system rewired because there "mechanic" ended up putting the starter block system in wrong and fried the auto lock system. No chance of reimbursement since it wasn't "there guy." In all honesty there guy's not touching my car again if I can help it. Ok so that was just the first month of having it. Alright the "manager" Nikki is one of the rudest people I have ever met in my life. She was aggressive and argumentative. She wouldn't listen and she would cut me off and start yelling. This was my first car. My first car dealership and honestly I'd rather walk than deal with them ever again. Oh and don't bother calling around or after 2:30 on Saturday to make your payment they shut the system down and won't take any payments. If you ask them why not they say we don't get paid for over time.. there card system takes 3 minutes to shut down..