Took my Mom in because her hearing aid was not working. Matthew worked us in on short notice, and…read morewas kind, patient and professional - a real pleasure to work with. Got the problem diagnosed, and he even gave us a loaner charger, while hers was being fixed under warranty. First class all the way.

My entire family (including my 7 year old who has been wearing glasses since the age of 2) always…read morereceives excellent care! We especially love Kaitlyn, who is always so kind and knowledgeable.

My insurance changed when my husband retired and I had to switch optometrists. Great Lakes…read moreOptometry is 2 hours away from where I live ( closest provider who takes my insurance). I scheduled an exam to get contacts last winter/spring, 2025.They seem to have lots of equipment and tests.... more than I have ever been given... I'm 51, I started wearing glasses when I was 3. Upon all the tests Great Lakes Optometry put me through, it was determined i needed flushes and lubricating methods and presription drops. I followed the regiment to see no improvement . 9 months later my hormone replacement therapy precription was changed with a different doctor and everything improved. When I filled out the paper work here I answered several questions about my health history. They used this info to try and upsell me on tests that rendered no improvement. Then my trial contacts took 6 weeks to come in. I put them in and they were blurry. so I made the 2 hour drive each way once again to get my prescription corrected and to let the dr know the dry eyes weren't improving, either He sent in for another set of trials that came several weeks later and were also blurry. I suggested just going back to the precription I had from my previous optometrist and his ego seemed to be tarnished by that and he refused to do that. This place is smoke and mirrors... he is not a good optometrist. Hes got this dry eye equipment he uses to upsell you. Look at the Facebook page, its what they push... He should start with getting prescriptions accurate.

very poor customer service. Not happy with my purchase and they would not try to make it right,…read morerude and uncaring.

I literally had the best experience I've ever had out of all of the doctor's appointments I've been…read moreto in my life, when I went to Sault vision clinic. The staff was extremely courteous, and helpful. There was a good selection of frames to choose from. They booked me same day, and within a few hours of calling I was in there for an exam! Dr. Merchand was extremely professional and put me at ease throughout my entire time in the office. He was very knowledgable, and explained everything to me step by step. I left there feeling thoroughly satisfied and informed about all of the options available to me. Overall, it was an excellent experience!

If you want your ribs cracked and need to go to emergency afterwards, go here. THE worst care ever…read moreby a Dr. Pete. Would never recommend this place.

I've been going to the Dr. Pete for probably over 20 years. He has helped me immensely in learning…read morehow to manage my lower back and neck pain. He's not only been able to fix my "emergencies" when my back is so badly out I can hardly walk, but he always has my long term health in mind when advising me on movement and exercise. He helps counteract daily wear and tear to the body by analyzing work routines and sports activities and suggesting a regimen to maintain health and mobility on an ongoing basis. This is all combined with a great personality and bedside manner. I'd give him 10 out of 5 stars.

Some years back my mother ("Little" Dorothy Rogers - previously Director of Medical Records at WMH)…read morewas experiencing headaches and could not remember basic recipes. I took her to the ED at WMH in Sault MI where testing was performed. Mom was diagnosed with a, "Small Stroke" (direct quote). She remained in WMH for a couple days and during that time was "examined" by an "on call" physician and her primary care physician. Those two "concurred" with the original diagnosis and mom was placed in occupational therapy. A couple weeks later I received a phone call from my youngest sister (Evelyn), an RN at Mt. Sinai in New York - "Randy, I talk to mom daily and she is not responding like any stroke patient I've ever worked with. We need a second opinion." I immediately began transferring mom to Dr. Chander (my physician). About one week later Dr. Chander reviewed documents and the scan that was performed at WMH. Prior to even meeting mom he said, "I don't think it was a stroke." He ordered an MRI which revealed a large Glioblastoma (about 3 inches x 1.5 inches when centimeters are converted to inches). Mom went by ambulance to Petoskey where a more detailed MRI was performed revealing the large, gray mass but with tentacles well involved with her brain. A biopsy determined the mass was cancerous. Bottom line: Mom received radiation therapy in Petoskey, with the goal to buy her a few extra months with family before passing away. A tragedy! Mom was very loyal to her long time physician but did not balk when transferred to Dr. Chander as, "Dr. ______________ was not listening to me." Would the results have been different if Dr. Chander had been her primary care physician? Very possibly. Our oldest daughter (Kristin), a long time NP in Wisconsin, who has met and spoken with Dr. Chander numerous times over 15 years said: "If Dr. Chander ever retires, you two will have to move from the Soo." Dr. Chander is a "Water Walker". His commitment, intelligence and personality cannot be equaled. His recent treatment by MyMich is reprehensible and absolutely unforgivable. If Karma exists, the powers that be at MyMich will rue the day it was decided to grievously abuse Dr. Thilak Chander. A glaring example of Corporate Medicine at its "best" (a word dripping with sarcasm). Randy and Bonnie Rogers Brimley MI 9/15/2026

New location: 558 Ashmun Street - the old GILLHOOLEY'S building. Yes, you will have to wait to see…read morehim, but rest assured that when he's with you, you get his complete and undivided attention. He always tries to get to the ROOT of people's problem (not: "let's take a pill for you to sleep" it's,"let's *figure out* why you're so exhausted") State-of-the-art office with EMR and e-prescription ability (no chance of the pharmacy mistaking his handwriting - it's sent electronically from their office computer). WMH has a lab draw in his office daily from 10-noon, too. Office staff is always willing to help and you actually feel like they care about you as a person, not just a patient.

Dr. Joe has been my childrens' primary physician for years. He is very attentive and isn't afraid…read moreto tell you if something is outiside of his area of expertise, but he will get the answers you are looking for. Dr. Garlinghouse is very professional, but very personable and down to earth. I would recommend his services to anyone.

Dr. Fairbanks is a good dentist and does quality work. Her staff is friendly and helpful. We've…read morehad a great experience with her!

i got my wisdom tooth removed an while the staff was incredible they made sure i was comfortable…read morewhich was great an they were amazing people but they blindsided me with a bill at the end when i have insurance an if i would have known this i would have waited or found another dentist to help me they said id get my money back but that not the point i should have been made aware of this before i sat in the chair before they pulled my tooth not after so now im stuck in a tight financial spot when i would have planned accordingly had i known they were going to charge me

I've been a patient for about two years and I've been very satisfied with the level of care and…read moreprofessionalism I've experienced. My visits (thankfully) have been limited to cleanings and I think, getting an ancient filling replaced. It should tell you something that I'm willing to travel internationally to receive care from this provider. If you're looking for a competent and caring professional, look no further.

Awful place as this Dentist has no bedside manner as we health care providers call it…read moreNo introduction to me or my daughter daughter in for toothache which turned into a serious infection of her roots of a molar. She refused to do anything for her aside from prescribing an antibiotic and referral to another dentist to extract or do root canal ...she is a dentist is this not what she is supposed to do??? Not once did anyone offer info in regards to signs of infection or what to do should it get worse not better!! Me being a Nurse for over 16yrs knew what to watch for but for others who have no medical background could have lost s child due to lack of teaching patients Long storey but the antibiotic did NOT work and they ordered another one for her 3 days after the 1st med so now my kids face is red swollen and she still in ton of pain This could have been fatal for someone not aware of the dangers and to me this should have been addressed in office I felt race and financial status were an issue therefore treat us like crap. Im an educated mom in a town without jobs How many people are being treated differently due to those factors Im angry and upset this will be addressed to her and reported to Dental Registry of Ontario Not recommened she isnt good at her job