I can give you less than one star , I would gladly do that, Today for the first time we took two of…read moreour dogs to be groomed for summer cuts. We did not expect the groomer to razor burn the girl's under their genital region and their front legs under the chest. They are in. A lot of discomfort tonight. Groomer's name was capital.Remember started with a B, brandy or brenda Needs to be FIRED. When you read this review, I hope you lose sleep at night over this because we're going to. These are medical working dogs that cannot efficiently or effectively do their job for the next 48 hours. Because they have to be nursed back to health , they're actually in pain. Corta.zone an ice packs, never in my life. They're comfort matters to us. You apparently are not a professional , When you razor burn a dog you treat immediately. I am about to start a campaign against against this business. See the pictures that I have attached.

There's a reason so many people told me NOT to go here, but I am all for giving local businesses…read morethe benefit of the doubt! I am new(er) to the area of Marion: I'd previously taken my Yorkie Poo Pup to another Marion groomer, but they recently moved to Herrin so I thought I would give another local place a try: WHAT A DISAPPOINTMENT!! My appt 130p ** I work from home and lost track of time!! I called AT 140p to say I was 5 min away. I was told to 'hold on', as the girl who answered the phone had to ask if the groomer could still 'fit her in'!?!?! To her appt? The allotted time she already had?? The phone girl returned SEVERAL minutes later as I was already in their parking lot and said the groomer can not 'fit her in', they have a 15 minute late policy!!!!!! WHAT?? So calling and requesting the additional 5 minutes was a deal breaker?? How about shorten the service?? Or just a SANITARY CLEAN UP!! That would have made more sense, and I would have been 100% OK with that!! I was even, for the groomers trouble, going to tip DOUBLE what I usually do!! I guess the groomers don't need the money or clients, or just prefer to be on break!! Yes, I WAS LATE, but that is life sometimes! All I can say is, I'm going back to the original groomer I started with, a 15 minute drive vs 5 min from my house, but absolutely WORTH it!!!

Horrible service and the groomer was very mean to my puppy! Left razor burn all over him and was…read morevery rude when we asked to bring him back to have his nails filed that wasn't done at the first grooming

Avoid using this facility. Our 2 year old dachshund was killed while at their boarding facility on…read moreJuly 4. The owners have repeatedly lied to us about the events that occurred that day. Animal control was able to find out that our dog arrived for emergency vet services already in a postmortem state.

He is a fraud, a fake, a thief, a lying cheat!!!!! I got an Aussie Shepard pup and hire Travis to…read moretrain her for me. I paid him the total amount of $500 1st session for 15 sessions! He told me he would give me a receipt. He Never Did!!! At the 2nd arranged session, he called me and rescheduled it because of some conflict. I agreed. When he did arrive, his wife was with him, no problem with me but she Supposedly fell in love with the pup and wanted her, so on the 3rd scheduled session, which he rearranged for some reason. When he arrived 2 days later he told me that She really wanted that pup which was 4-5 months old at that time, Because it was so difficult for me to handle her because of my disabilities and age, and that I needed a smaller more docile dog, I agreed she could have the dog. I freely gave them the puppy. He told me that he would refund me the $500.00 AND train the next dog I chose for free. He has made NO EFFORT to refund the CASH MONEY I paid him at the 1st session! I believed in him then. Since he has made NO EFFORT to refund the $500, will not answer the calls or texts, in my opinion he is as stated at the beginning, A lying cheat, a thief and a fake fraud!!!!!!! For some reason this says that I live in CA, I do not, I live in Marion IL. I also recommend that everyone read the NOT RECOMMENDED reviews below!!!!!!

Travis has been such a wonderful trainer for our two fur babies!! I'm just 6 sessions, our 5 year…read moreold Lab mix went from aggression on sight to being able to be walked in the neighborhood with almost no reaction to other dogs or people walking by. We have a 1 year old mixed breed dog as well and she has made great strides in her confidence. Both are shelter dogs with questionable pasts, but with guidance from Travis, we have learned how to predict, re-direct, and just all around give our dogs the love and direction they need. Without a doubt, hiring Alpha Canine Rehabilitation and Training is the best decision we have made since being a dog owner!!

When I lived in IL, I took my kitty to Kendra for his nail trims. I swear she has some calming…read morepower over animals, because he was always a perfect little gentleman for her. When she started grooming my parents' dog, she asked lots of questions to make sure he turned out exactly the way they wanted. Kendra is very committed to her profession. She keeps up on grooming trends and works to improve her skills. I read online that she does some amazing de-shedding treatments, now. You really couldn't ask for a better groomer. I wish I could find someone half as good now that I've moved away from the 'burg!

Fantastic results! Fantastic staff! Lucy's first trip to a groomer. She's a nervous Nellie but the…read morestaff was great with her and she came out strutting!

I recently took my flemish giant for an exam and first off, the sweet lady at the front got us…read morechecked in and made us comfortable. We had great conversations. I wish I could remember her name to give proper gratitude! Secondly, Wes was awesome, he checked us out and got our next appointment set up quickly! they both also showed us some deeply loved animals that either live there currently or has lived there at the hospital! and last but not least, Dr. Parton was very helpful and Professional at his work. He answered all my questions. My flemish giant liked Dr. Parton so much he got to leave his mark on him! haha! 5/5. would recommend!

one of the rudest vet offices I've ever been to. The staff was not patient or kind or of any sort…read moreof quality and treated my animal like a nuisance rather than an animal that needed help. The office itself is not taken care of; it looks and smells like it hasn't been cleaned in ages. I would not recommend this vet at all.

I have been using Jen for pet sitting since May. She has a rapport with animals that makes them…read morefeel comfortable with her and their owner's confident that their pets will be well taken care of. She is prompt and reliable. I am on the road frequently and feel at ease knowing Jen is their for my animals. She has had many years of experience working with animals.

From the owner: Keep your pet comfortable in their own home while you are away. Jen's Pet Services, LLC. offers in…read moreyour home pet sitting, private boarding in my home, bath and nails as an independent contractor through Klassy K-9, dog walker, and other custom services.

I reserved and paid for the luxury boarding service which provides a camera to allow you remotely…read moresee your pet 24/7. There was an issue/glitch in their system that prevented us from being able to view our pet and I even called in to see if it could be remedied They were not able to resolve it and we were still charged for the premium service. I think the staff's hands are tied by the owners and I still left a nice tip $$ for them Has anyone else had this type of issue ?

Receptionists need improvement! In my opinion, from my…read moreexperience, the Marion IL branch of Central Animal hospital had little to no regard to my dog's welfare. I arrived 5 minutes before my dog's scheduled appointment. I left my 18.5 year old dog relaxing in my air conditioned car to find out if they were on schedule. They said yes. I brought my 18.5 year old dog into their not very well air conditioned, slippery floor lobby. Waited 10 min past my appointment time as I watched my dog getting more stressed and having more difficulty managing their lobby floor. I then asked "I thought we were on schedule, how much longer am I to wait?" The receptionist said yes you are on schedule but we are behind on appointments. I ask "well how long do we have to wait?" The receptionist left the lobby for a couple minutes to find out then came back to apologize, saying they just had a euthanasia, and some other stuff and are behind AND they could NOT tell me how long I was to wait. I get it that stuff comes up and schedules get pushed back HOWEVER, they should know-ish how long my 18.5 year old dog would need to wait before and after the receptionist went in back to consult with whomever. They should be pro-active on rescheduling or setting wait time expectations. It seems they think it is ok to let 18.5 year old patients wait indefinitely, getting stressed in their waiting room. Very disappointing on the total lack of proactiveness and concern that was shown to me and my dog.

Staff were great with my little pup. Clean and well…read moremaintained clinic. They were very prompt and professional at all times.