Smile Design Ocala: The Dental Dealership Experience…read more You know how car dealerships lure you in with a shiny sticker price, then by the time you're signing paperwork you've somehow agreed to pay for undercoating, a nitrogen tire package, and a "documentation fee" that exists purely to make a grown adult cry in a cubicle? Dentist offices have cracked that same code, and Smile Design in Ocala is no exception. I called ahead. I asked the right questions. I was told, clearly, that my out-of-pocket cost with no insurance would be $150. That number lived rent-free in my head the entire drive over. One hundred and fifty dollars. I had budgeted. I had mentally prepared. I marched back to that dental chair with the confidence of someone who had done their homework. You can probably guess where this is going. Somewhere between the bib and the bright light in my face, a $49 fee materialized out of thin air. For what, exactly? Great question. The explanation was the kind of vague, practiced non-answer that suggests they have given it many times before. It had the energy of a car dealer explaining what "market adjustment" means - technically words, technically a sentence, completely devoid of useful information. Look, $49 is not going to ruin my life. But it is going to ruin my mood, my trust, and my willingness to recommend you to literally anyone I know. Transparency is free. Surprises at checkout are not the flex you think they are.

They went through a full years worth of coverage in two visits. I had two dental policies and they…read moreused all my insurance money.

I went to Dr. Chandra for bad TMJ pain. She treated me painlessly and very caring. I'm now pain…read morefree. She and the office staff make you feel so comfortable and greet you with a friendly smile. I didn't feel like I was just another patient, but a friend who needed help. The office is calm and beautiful. Check out all the other treatments she excels at. A highly educated and amazing woman. Again, all the staff are top notch.

Dr Chandra hasa state of the art practice. The care and her dentistry is outstanding. The staff is…read morealways welcoming and knows you by name. The office is always clean and welcoming. Penny, the Hygienist is awesome. She does an excellent job and answers any questions you may have. I always enjoy my appointments.

Type of care horrible. care quality horrible the dentist doesn't spend any time with you office…read moreexperience they need to go take classes to be a receptionist. They need more people that know what they're doing. not organized I think they have trainees To take over when he leaves they don't know what they're doing. I knew in the beginning I should've not stayed there.

I went there with some interpretation given the reviews, but they were the only oral surgeon…read morelocally that my insurance covered. I had an extraction of an old crown with root canal that had gotten infected. For me everything went fine. In and out. The staff was very courteous to me. I have no complaints.

Best team EVER. Don't waste your time with other dentists like I did. The office has REAL…read moresedation through Nitrous for any procedure, and if you're like me, that's a requirement. I was allowed to watch on a big screen as Dr. Harper examined my teeth on my first visit! It sounded scary to see up close, but it was really neat! He is the most gentle dentist, and thoughtful. He doesn't hurt you at all. Other dentists have shamed me for crying, even yelled at me as a kid. He fixed a temp tooth sitting on an implant that an Oral Surgeon put on too tight. It was put in so badly by the other doctor, it broke and loosened the real tooth next to it. Dr. Harper recemented it and shaved it down to fit properly no charge, after my cleaning. The hygenist is really nice, and patient as well. People who are afraid of the dentist should def. go here. Everyone from front desk, to the back team are friendly and make you feel welcome, when other dentists treat you like you don't know your own mouth, or that you're an annoyance for being afraid. They completely understand at OcalaSmiles. I drink a lot of soda, like lots of people, and every office I've been to it's "Just stop drinking soda all together"... and left it at that. Of course, I love my soda and didn't stop. By the time I found Dr. Harper, the soda had done damage. Instead of shaming me, or trying to browbeat me into quitting soda, I was given an explanation of HOW soda works and work arounds to prevent more issues. Now, I drink my soda through a straw and swish with water many times a day after having a pop. I know it's not the best way, but the improvement in my mouth health has never been this good since I started swishing all that sugar out of my mouth. They treat you like a real person, and they listen. When I gave them my nitrous number, they said "Ok, let's try it and see how it goes." They made me feel SO comfortable, that I didn't want as much nitrous on my second visit. I'll NEVER be a patient elsewhere. After avoiding the dentist for a decade, Dr. Harper has changed that.

I am 68 years old and have had a lot of dental work over the years. Some of my experiences were…read moregood and some not so good but I always took care of my dental health. In my early sixties I had a terrible experience with a tooth extraction at a "clinic" that was part of a chain. It took three visits to get the tooth removed and I was unable to be numbed completely. I was so traumatized I didn't want to get my teeth cleaned for fear of getting in the dentist chair again. I got up my nerve and started asking about dentist recommendation and Dr. Harper's name came up often. Dr. Harper was recommended to me by a woman I worked out with at the gym. She also had fear of going to the dentist until she started going to Dr. Harper. I have been going to Dr. Harper for many years now. He has filled teeth, put on crowns and referred me out when I had root canals and needed a tooth implant. I now have no fear of the dentist. Dr. Harper is kind, respectful and skillful to the point of having an artist for my teeth! Recently I decided to get veneers since my teeth were thin and grey looking from age. The process was not difficult. I had very little sensitivity during the temp stage and once the final product was placed there was no sensitivity. The entire staff at Dr. Harpers are warm, friendly and out for your best interest just like Dr. Harper. I wish there was a 10 star category because that is what I give Dr. Harper!!

This is my 5th year using Gran Oaks Dental and it's my 3rd year at the SE 17th St. location in…read moreOcala using Dr. Jaclyne Herrera.I have found that Dr. Herrera and her staff to be completely committed towards helping their patients feel comfortable and confident in the care that they are receiving and that whenever they are in need of assistance with their care they are able to provide the knowledge and support needed so that you are understanding of what services you need and the quality of care to expect. Dr. Herrera goes above and beyond her duties to reassure and provide the best services available to her patients. The staff in the office front and back I have found to be really helpful and extremely kind and caring. Being a patient of Dr. Herrera's has made going to the dentist a positive experience! Wheelchair accessible. There is plenty of parking. Walk in and make yourself a up of coffee. Here is the information and website: Dr Herrera is at Location #2 Location #2 https://grandoaksdentalcare.com/ (352)656-6453 2710 SE 17th St. Ocala, Florida 34471 Email: frontdesk@smileocala.com The 1st Location phone is : (352)656-6504 Address: 2575 SW 42nd St. Suite 104 Ocala, Florida 34471 Email: frontdesk@smileocala.com Office hours: Saturday Closed Sunday Closed Monday 8AM-4:30PM Tuesday 8AM-4:30PM Wednesday 9AM-3PM Thursday 8AM-4:30PM Friday 8AM-3PM

I went in because I had a tooth that was broken and a filling that came out. I booked this as an…read moreemergency booking. Their office was beautiful, expensive and posh. They had 2 girls that were doing their thing. One was there to take X-rays the other information. I was wowed by the hand held xray unit, but I guess technology has advanced, so it was cool. I told the woman that i had a real fear of dentists, and she ran with that. I was talked to like a child,and when I left I felt like Id been condescended to. It wasn't comforting. The Doctor came in and told me ALL the if the work they need to do, including a bridge, but werent concerned with the reason I was there. The office is amazing, but I dislike being talked down to and sold on procedures i may or may not need. So I won't be going back.

I was in research mode for over a year in finding the right provider for dental implants. I had…read moretalked to a total of eight different companies from Florida, Georgia, Texas, Puerto Rico and Mexico, I visited four of these companies in person and Dental Implants of Ocala twice. This is the place that you want to go to. The entire staff was professional and attentive to my needs. Miss Denise, the Office Manager, was a pivotal person in my decision making. Her knowledge of the process and display of that knowledge was the key. On to Dr. Moye. An awesome individual that is changing lives one smile at a time. He is proficient, knowledgeable and carries a passion for his craft. The procedure was planned, calculated and carried out with precision. With eighteen teeth removed, there was unexpectedly no pain. So don't be anxious like I was. If you're still deciding where to go... you found it.

In all my life I have seen so many dentists but I can honestly say that I have never seen one as…read morekind and caring and as thorough as Dr. brand. From the moment you walk in the door you feel comfortable. There is even fresh coffee and freshly baked cookies! The staff is absolutely amazing and goes above and beyond to make sure that you feel the most at ease that you can. Dr. Brand is truly a compassionate human being and I have decided on a very complex treatment plan that I would not feel comfortable doing any where else! I know that Dr. brand will do everythingPossible to make it so that for the first time in my life I can truly smile, not just on the outside but also from within.

I stopped in for dental work. Dr. Ospina, Leci and staff were extremely helpful. So helpful that…read moreI've decided to move my family from another Dental office to this one. Great job Leci and Diago. You both have mastered the art of customer service:) Rob, Owner - Anytime Fitness, Baseline Rd, Ocala

I am extremely disappointed with the service I received at this dental office. Not only did they…read morefail to follow up with me regarding the remaining balance covered by my insurance, but they also sent my $39 bill to collections without any prior notification. The customer service was terrible and I would not recommend this office to anyone.

Bait and Switch is the name of their game I had two…read moreimplants done. I was told when it was ready I would pay 50% then the rest in 4-6 weeks when the final was ready. The day before my appointment then reminded me FULL payment would be required $6700, really!! Then after I waited to have all the funds, I paid the full amount upfront, even though my insurance confirmed payment of $2250. They submitted it to my insurance, to be paid to them!! How could they make such a mistake. They always get everyone's money up front. Now 5 months later I still have not reimbursed by my insurance company, STICKNEY office staff says they have requested my refund but now blame the mail inefficiency for my refund not being delivered yet. I will not be returning. SAD to be so dishonest. Truly a BAIT and SWITCH. I plan to file a formal complaint with the state of Florida.

Ive had good results with Stickney Dental. I have nothing negative to say about my experience. I…read morehad a cavity under an old filling, Dr. Stinkney removed the old filling and cleaned the area and refilled the tooth with a color matching filling. There was minimal pain . My hygienist for the last three or more years Megan has been very professional and has given good advice on how to take better care of my teeth. My cleanings have been very easy and minimum uncomfortableness. I do miss the free mouthwash, Toothpaste and Mini floss, I would give them five stars, but like others have mentioned the prices are a bit high.