I have mostly visited this clinic for my dental care, and overall my experience has always been…read moreexcellent. However, I was quite disappointed with my recent visit. The staff informed me that the pre-authorization would be submitted on the day of my appointment (Feb 5, 2026). When I followed up today, more than two months later, I was told that the documents had not yet been sent, but would be submitted today. This is not meant as a complaint, but rather a gentle reminder to help improve administrative follow-through. Small oversights like this may not seem significant, but they can become important for patients and even affect their overall experience. I hope attention can also be given to these administrative processes alongside clinical care.

When I was there for a teeth cleaning an older woman I believe by the name patty was absolutely…read morerude! I wont be going back if I'm seeing her ever again!

It has been 5 years and these veneers are still strong as ever! I now live in Dallas and have a…read morefriend considering veneers, and I am so confident in Dr. Heimke's skills that we may fly out just to be serviced by him. I love how every time I go in his site he is constantly growing! I can't wait to go back and say hi!

My partner and I flew in from California just to get our porcelain veneers done with Dr. Heimke…read more From the jump, he was friendly, welcoming and extra thorough in explaining the process, which made me feel a lot better about my decision. We spent a good amount of time discussing the smile and he was thus able to beautifully correct my slightly inverted teeth. I have never been so confident in my smile and I have also not stopped receiving compliments since I got the veneers. My partner's smile is also incredible now and one of the fun parts of the process was seeing the differences in our preferences such as the shade of white we each picked and the shape. Heimke really works hard to listen to your preferences and personalize your smile. I cannot recommend this place enough- Heimke and his assistant a great aesthetic dentist team and we even consider them some of our friends in Ohio now. If you're looking for an affordable smile redesign with a seamless and professional process, look no further.

I've never had any wisdoms out before so this was a first experience for me and the staff made me…read morefeel very comfortable and I'm glad to have went there for dental care.

Dr Shapiro is the first dentist in my 60 years of going to a dentist that I have positive things to…read moresay. He has a very soft touch. No pain when giving a shot and absolutely the best at pulling a wisdom tooth. Took himunder a minute to pull mine with ZERO pain! This guy I'd fly from NC to see. moving there soon. If you have a mouth issue don't go anywhere else. JUST AMAZING! Oh yeah did I say he was a real card very entertaining! His staff is very polite and friendly. 10 star rating

Dr. Bostic and his whole staff are very nice to the customers. He somehow remembers me every time…read morethat I come back, even though I sometimes get my teeth cleaned closer to home. I also appreciate his honesty with respect to additional services. He doesn't tell you that you need something done just to make some extra money when it isn't needed.

If you want to know what real customer service is like, then take a visit to Advanced Dental Care…read moreand Aesthetics. It just blows my mind how I was treated in a respectfully and courteous way as soon as I walked into the door. I was greeted by the front desk who was very kind who then introduced me to another staff who offered me coffee and gave me a tour of the facility which was clean and very up to date with equipment. Every person that I met was very friendly and was always introduced to each of the team involved in my care. I do not have dental insurance, but their prices are affordable and definitely cheaper than most dental offices in the area. They accept most dental insurance if you plan to use your dental insurance. I ended up choosing their dental plan which was within my price range that fits my needs. I highly recommend Advanced Dental Care and Aesthetics to anyone who wants to be treated with respect and receive real customer service. The entire staff are outstanding and amazing! I scheduled my next appointment and I cannot wait.

So many problems at this dental office. They had a lot of trouble placing my implant. They made me…read morecome in three times before they were able to fit it right. Then the implant chipped right away so now I have to have it filled at a different dentist. i was so frustrated I just lived with it being chipped for a while. Also, I was being treated with invisalign but for some reason the dentist decided to make a physical mold for my braces so I would have had to come back in for them to scan me for a new retainer simply because they did it that way. It made no sense why he did that. It was a waste of time and energy for me. They wasted so much of my time and energy, not to mention money. I left there in tears half the time.

As someone who hates going to the dentist, I still give CLE Smiles a thumbs up and definite…read morerecommendation. I started coming here 7 or 8 years ago while living in Lakewood and have kept returning despite moving to the other side of town. The facility is clean and comfortable and they always have HGTV playing on the TV's which relaxes me a bit. Dr. Niki is nice and efficient. She talks pretty fast and isn't really an over explainer, but I feel comfortable with her treatment plans. I don't feel like I've ever been pushed to do any unnecessary procedures and she is very thorough. All of the dental assistants have been very friendly and professional. They really talk you through the procedures and aren't annoyed if ever you need a break. I took off one star because I did have a billing problem once. At one point before the pandemic, I had to get a ton of fillings which were supposed to be sent to my insurance. Basically they quoted me incorrectly because my insurance had maxed out but I never knew the difference that I was supposed to pay out of pocket. After that, I continued to patron the place, playing for a teeth whitening 100% out of pocket and thinking that my account was all paid up. Just earlier this year when I went in for a cleaning I was told that I had a balance due because my insurance didn't cover all of those fillings from years ago. It was pretty frustrating because I was never contacted or sent a bill. Luckily, we were able to resolve it and I was offered a discounted payoff amount, which I appreciated because it was an error on their part and could have been dealt with a long time ago. Their new billing manager Kelse went over the entire bill with me more than once and I eventually understood/was satisfied with her explanation of things. Overall, I definitely trust CLE Smiles with my dental care. I sought out this business because I wanted to support a female dentist at the time and I am happy I did.

I had her two fillings. Now, I am in chronic pain. I went to her twice to get them adjusted. I had…read moreno pain before she touched my teeth. When I went the last time, she nonchalantly said I may need a root canal. I did NOT need one until she touched my teeth. She showed no empathy. She messed my teeth up. I do NOT recommend her!

I've been going to Hyland Dental Care and seeing Dr. Hornyak for about 4 years now…read more Prior to going here I tried DeVor DDS and Cochran DDS in Lakewood and had issues with both offices/doctors. What originally brought me to Hyland was a second opinion/consultation on a wisdom tooth that had developed a bad cavity in it and needed to be pulled. The thing was: my wisdom teeth came in straight, had room and were functional. The only reason the one needed to be pulled was because of an unreachable cavity. The original prognosis from Cochran DDS was that I'd need oral surgery to have the tooth removed. But when visiting Hyland Dental Care they offered to have to extracted that day and the procedure went with zero issues. A few years later I had them remove the other top wisdom tooth with no problems. From a cost perspective Hyland is the most cost effective dental provider I've had. The other thing is the service is much better than I had at other dentist offices, the staff are always friendly and nice to talk to. Also they are always concerned about how you are feeling during an operation. Also I've had Hyland Dental do a root canal and two fillings for me. The root canal was originally a pulp capping that I had done there previously but the nerve died on its own a few years later. They were able to just drill through the existing crown , do the root canal and fill the crown. This saved me close to 400$ on my procedure because a new crown wasn't needed. Out of all of the procedures I've had done here, I've never once had a bad experience, felt any pain or had an appointment canceled on me (I've seen this mentioned by others in comments, just thought I'd mention). As long as this office is around I'll always come here for my dental needs.

On MLK Day they broke the seal of my 5 unit bridge when I got home it fell out! They gave me…read moresteroids and it gave me pancreatitis a bleeding ulcer | lost so much blood 0 I had to get a blood transfusion. I had to get two stomach surgeries to see where the blood was coming from. My kidneys are severely damaged and my teeth has been out since January. My mother has died and I couldn't even speak at her funeral. They took my voice away from me. I am beyond mortified. The office will not fix It will not talk to me and is acting as if I doesn't matter. I even filed a complaint with the Ohio Dental Board when I called the Ohio Dental Board to see what the outcome was. They told me I wasn't privy to that information. After my second hospital visit where I had to get a blood transfusion and almost died, I called the Dental Board back and they said that I never made a complaint and they have no record of it. The problem is I do. I have all the emails. So warning if you go to the dentist and they do something to you if you try to get compensation, it is very hard. They either have to kill you or permanently disable you. I have been sick since January I am fighting for my life and I have no teeth in my front mouth. Please take this as a serious warning!!

While sitting in the waiting room, I had to listen to a rude front desk receptionist--an older…read morewoman with long brown hair talking to another woman with blonde hair--belittle and demean people on Medicaid, saying things like "they get everything." I didn't have dental insurance and paid cash for my treatment that day, but after hearing her nasty, unprofessional comments about poor people, I will never return. Awful.

I absolutely love this dentist office. The entire staff is super friendly. The hygienist here are…read moreabsolutely amazing. The doctors are the best I ever had. Dr. Jackie is my absolute favorite. I have been coming here for many years until they stop taking my insurance unfortunately I hope one day I will be able to come back.

Dr. Bill Waters is by far the best dentist i have ever used. very gentle and understanding. also…read morehe is GREAT with my son who has sensory issues. i recommend to anyone looking for the best dentist and staff i have met.

From the owner: Specializing in: - Dentistsread more

Dr Chambers and his staff are true professionals. They all made me feel comfortable and truly cared…read moreabout my well being. They are the Best!!!!

can you possibly look forward to a dentist?…read more well, yeah. this one rocks. I find writing this review to be a tad uncomfortable. I don't mind reviewing soulless corporations, hard working small businesses and such, but this takes it to a more personal level. Dr. Chambers has been my dentist for about 13 years. And frankly, he has been a friend for almost as long. Business is business, but we did in time develop a genuine friendship aside from our professional relationship. And Dr Chambers being one of the cooler people i know, and me being in the hospitality industry, our paths crossed on occasion. And lucky for me that they did, as being a bartender/waiter for 18 years, dental care was not my biggest priority. Eating was. Paying rent was. Dr Marty, as I now call him, was well aware of the plight I, and others in my industry suffer. All said and done, I owe the guy a lot. He really saved my mouth from a dismal fate. I used to smoke, flossing was not a daily thing.... Methodical, fastidious, and fast. Dr Marty don't mess around. He gets the job done, tells you your options on your dental care and the ramifications of various levels of care. He is a straight shooter, has a great sense of humor, and is a helluva guy that also teaches, and works on the less fortunate in our fair city. Big props, bigger respect. A few of the old 70's down on their luck Cavs dudes owe him their current smile. Bottom line; great dental work, no unneeded bullshit, and he works fast and precisely. Last month, I had a tooth split and a filling pop 2 days before a trip to Chicago. Called for an emergency appointment. He's off. It is a holiday weekend. BUT - He calls me back, then - In. Out. Done. Flawless. Highly recommend. First class dental hygienists and techs as well. State of the art equipment, as he teaches at Case and has to stay up on these things I would think. Fuckin A, my first dentist memory involves a drill that you had to pedal. With your feet. Like a freakin' antique sewing machine. (My parents were immigrants.) I also remember the x-rays being developed in a closet. Needless to say, I have emotional dental related scars. The drilling scene from the movie "Marathon Man" comes to mind. Dr. Martin Chambers. A helluva Irish Dentist. One last thing. He is also my 80 year old mothers new dentist since she moved to Lakewood. And she loves him. Carry on.