Nice receptionist. Nice workers. Awful service. Took 3 hours to be seen. Ridiculous. Will not be…read moreback!

My son woke up in pain. This was our first time at this clinic and the reviews were not great but…read morewith my new insurance they were on the list so we went. Best decision ever. Care was prompt. Friendly. Understanding. He is 17 and they asked him the "sensitive" questions out of my earshot. Adequate tests to figure out a diagnosis and satisfy my mom-sense that they are on top of the situation. We will go back when we need care. It takes a lot to impress me, but they did it.

Currently on hold with a very rude receptionist, I'm calling to schedule an appointment & she…read morewanted to brush me off as a walk in. If she's rude right now I don't even wanna imagine how poor their service must be in clinic. I'm definitely gonna call my insurance to have my PCP changed

Worst place ever. Completely unprofessional. Let us sit for three hours and didn't even tell us the…read moredentist isn't even available.

I went to the office today due to a eye infection. I have never had issue with this office before…read morebc I've been several times, even after the new system was administered. My wallet had been stolen so I didn't have anything but LA wallet and my insurance was on the system. Never was a problem until today. Tried to call me a a liar about being there since the new system was on place... Check my patient history.. you'll see it's true. So she proceeded to tell me there's nothing she can do and I explained what they did before to just get me through the survey online. I was insured and they had everything on their system including my id and I had La wallet . Again never had an issue. She proceeded to call a associate in another office to see how to deal with the problem then told her something I TRIED to explain and she would not listen to me and proceeded telling her stuff as I was like no ma'am that's not what I said. And she ignored me and went to the back where they began making jokes and saying stuff like she's cray cray. And other things where you could hear it in the lobby, so I was humiliated in front of the whole office and lobby, not once but twice. I even heard the receptionist say.. this made me feel so good about myself. And they started laughing. I walked out crying from being so humiliated. This was my main office I came to. It I doubt I'll return. I wouldn't have just made something up like that... Esp when my history states I've been there several times. Always treated with kindness until today. So unprofessional.

I guess a father of a child taking his kid in to see whats going with them, is a reason to be pissy…read moreat the father. the "doctor" checking my son out acting like i was even there when i was telling her what medicine he couldnt stomach. and when i talked to her she didnt even look at me when i spoke, just gave me side eye and attitude when i said medicine he couldnt take. if i could rate that lady with zero stars i would in a heart beat!! but the office lady up front did perfect with helping get our information down.

I came into the ER due to my Ulcerative Colitis flaring up. My doctor was Dr Rhonda Walker. She was…read moreso kind and very compassionate towards me. My nurse was Katelyn Lenard. She was one of the best nurses that I've come across. We need more doctors and nurses that show kindness in the medical field.

I was in a fight for my life in their ICU! To say that I received poor care would be an…read moreunderstatement. Their nurses lacked the training and professionalism needed to deliver dignified care. I felt like I was in an episode of the Heat of the Night with many of their nurses to be so young had anti bellum mindsets and the black nurses feeling as they had to take that abuse to remain employed. My experience was a nightmare.

I made an appointment and still had to wait for house. 2 people without appointments got to go…read morebefore me. The receptionist is always on her cell phone. She also unprofessional and very rude. I just left.​

Dont be mistaken by that 1 star. It won't let me leave 0 stars…read more Maybe change your office hours to "whenever we decide to stop taking patients". Office hours posted that the clinic was open until 6 pm. We walked in at 5:30ish. There was only one other vehicle in the parking lot. Not one single human in the waiting room or at the service desk. A few minutes later a lady comes from the back stating they are "no longer accepting patients. The rooms are full in the back." Remember... there was 1 car in the parking lot. If you go to a restaurant 1 minute before closing time, you will be seated and served. Not at St Francis clinics. Affinity in Monroe was very kind and hospitable. I wished that k had taken a picture of the dead parking lot and waiting room.

Dr Calhoun was the best dr I ever had in 20 years of being a military spouse. He listens and never…read moretreated you like a number but a person. Compassionate and really made sure his patients got the best care. I was so sad along with many other patients that he was moving. First class care by a first class Dr.

From the owner: Dr. Bob Calhoun delivers convenient, compassionate care, on your terms, when you need it. Call…read moretoday for an appointment or visit us at drbobcalhoun. com

I took my wife here after two visits to Glenwood Hospital in West Monroe…read more Dr. Joiner and the wonderful staff at St. Francis were professional, caring, and (best of all) very proficient. They did all the necessary testing. We were there several hours but that was okay because they were being thorough. After the debacle at the other hospital Dr. JOINER and the awesome nursing staff found the problem and my wife is at 100%. I saw a young ex-NFL player die from dehydration less than 2 years ago. I could have lost the love of my life. Thanks to Dr. Joiner and the staff at St. Francis my wife is good and healthy. Please go here for any needed medical especially ER help. Glenwood could have easily killed my wife but Thank God the St. Francis staff took care of their business and my wife. THANK YOU ST. FRANCIS!

The service their stink we went their for my son because he had a blood clot on his toe and went…read moretheir for THREE HOURS which is really careless, if you're reading this staff, get your game together.