I came into the ER due to my Ulcerative Colitis flaring up. My doctor was Dr Rhonda Walker. She was…read moreso kind and very compassionate towards me. My nurse was Katelyn Lenard. She was one of the best nurses that I've come across. We need more doctors and nurses that show kindness in the medical field.

I was in a fight for my life in their ICU! To say that I received poor care would be an…read moreunderstatement. Their nurses lacked the training and professionalism needed to deliver dignified care. I felt like I was in an episode of the Heat of the Night with many of their nurses to be so young had anti bellum mindsets and the black nurses feeling as they had to take that abuse to remain employed. My experience was a nightmare.

I took my wife here after two visits to Glenwood Hospital in West Monroe…read more Dr. Joiner and the wonderful staff at St. Francis were professional, caring, and (best of all) very proficient. They did all the necessary testing. We were there several hours but that was okay because they were being thorough. After the debacle at the other hospital Dr. JOINER and the awesome nursing staff found the problem and my wife is at 100%. I saw a young ex-NFL player die from dehydration less than 2 years ago. I could have lost the love of my life. Thanks to Dr. Joiner and the staff at St. Francis my wife is good and healthy. Please go here for any needed medical especially ER help. Glenwood could have easily killed my wife but Thank God the St. Francis staff took care of their business and my wife. THANK YOU ST. FRANCIS!

The service their stink we went their for my son because he had a blood clot on his toe and went…read moretheir for THREE HOURS which is really careless, if you're reading this staff, get your game together.

Dr Read's Scheduling receptionist is absolutely the worst, rude and disrespectful.. After you have…read morethe 2nd cataract surgery they are no longer interested in you well being!

From the owner: The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in…read moreLouisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. Since our founding in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day. Headquartered in Baton Rouge, LA, we serve patients through a network of hospitals, clinics, physicians, elderly housing and integrated information systems.

Waiting to get my X-ray... I can hear everything about the lady in the radiology room ahead of me…read more Her issues and why she's there. I think there may be a violation there. I would suggest waiting til the door is closed before discussing personal info. And also would suggest closing the gap under the door so make more sound proof.

I took my girlfriend here for an x-ray, and this place has got to be a hot bed of COVID infections…read moreas nearly all the staff I saw were not wearing masks. There is a state mask mandate in effect, but you wouldn't know it from observing the employees of this facility.

Bringing my daughter to this hospital emergency room was a huge mistake! After spending 32 years as…read morea firefighter in Baton Rouge I have never witnessed such incompetence at a medical facility. To make myself perfectly clear an emergency room hospital is for emergencies. Acute life threating medical conditions such as severe complications of pregnancy. My daughter was suffering life threatening pregnancy complications and was shuffled to the waiting room screaming in pain. The hospital's ONLY interest was the collection of insurance information. People waiting to be seen went to the registration window asking for help for my daughter. She was in that much pain! We were eventually told she was placed in the rotation and would have to wait her turn. There is a term in the medical field called Triaging the patient. St. Francis Hospital does not have a clue what this is. To be fair to the medical staff; we never had the pleasure of meeting you to include you in this review. It all stopped at the registration window and waiting room floor. Leadership starts at the top and if this is how your hospital operates for patients with life threatening conditions you should consider a change. If you are a patient who needs emergency care, take the extra time and go to the hospital in West Monroe if possible.