Dr. Trebian (Kathleen) and Terri are a sister duo that know what they're doing! I've always had…read moresuch a great patient experience, from setting up the appointment to the in office visit. They are both extremely friendly, thorough and caring. I've never had a doctor, let alone a gyno, as great as Dr. Trebian- very knowledgable and approachable. Wish all my doctor/office visits could be like this place. They love referrals so if you go, tell them I sent you! HIGHLY recommend.

Dr. T is awesome! Moving to a new city and having to find a new OBGYN is never ideal. I stumbled…read moreacross Lakeside OBGYN / Dr. T and decided to go for it and I'm so glad I did. She was incredibly kind, non judgmental, and made me feel comfortable through the entire apportionment. She took the time to get to know me and my lifestyle. So glad I found this place!

Dr. Trebian operates her own clinic in the same complex as Boswell books and Starbucks on Downer. I…read morewas referred to her by the receptionist at ANOTHER OB/GYN clinic that said her clinic wasn't taking new patients, however she'd love to recommend her own personal doctor. The doctor's sister is her receptionist and you really get a sense of it being a family affair. I felt super comfortable with Dr. Trebian and she was very approachable in her demeanor. My insurance gave me some issues about switching birth control and she was very helpful in assisting me with finding a new solution. The only downside is that they like you to schedule your yearly feminine check ups VERY far in advance, like over 6 months. It is really hard to get appointments in the afternoon.

Thank goodness I found Dr. Trebian! She is outstanding, very approachable, respectful and made me…read morefeel very comfortable and at ease. In addition, Dr. Trebian is very knowledgeable and explained everything that was happening. She exceeded my expectations, and I have already recommended her to a friend.

Drs and front staff are great. However, some of the people on the phone, like Windy and Iesha are…read moreextremely rude. Yelling at me, they literally should work someplace else other than talking to patients. HORRIBLE. You two need to drop the attitude. Felt literally like the 2 of them wanted to fight me in the parking lot. Get some class ladies.

We saw Dr. Zimmer at the Good Hope Road Aurora location for a well visit to establish care with my…read more2-year old. I was told upon check in that our insurance was out-of-network, and I told the receptionist that I didn't want to proceed with the visit. She called her manager over, they entered a few more things into the computer, and then confidently assured me that the appointment would be in-network. Later received a $530 bill from Aurora. I called the customer service line and was told it was my fault that I didn't further question the receptionist's manager. Really disappointed in the customer service here, from the beginning of the visit to the billing experience, and I would not recommend receiving care here unless you're very confident in your network coverage.

I have had only positive experiences with this location, the people are all very friendly and…read morediscreet (for example, you are given a piece of paper to circle your reasons for being there, rather than having to describe it), the waiting room is small enough that you definitely won't miss your name being called (and Judge Joe Brown seems to be on the television no matter what), and noone is turned away. I love Planned Parenthood!

Scheduled an appointment weeks in advance. Came early only to be told I was called and didn't…read moreanswer even though I showed up early. Nurses care is good, customer service is poor