EDIT: I had to BLOCK Kaye because after my review she sent a plethora of texts HARRASSING me, calling me a liar, and telling me to "take my meds" .. I've attached screenshots. Kaye is simply unprofessional and doesn't know how to handle a business or talk to clients. I'm starting to think that the reviews are FAKE. Do better! It's embarrassing!!
Just to clarify.. I never got a pre-consultation that she's talking about, I told her MULTIPLE times during my facial that she was hurting me and she kept going (I have the scars to prove it), and I was never made aware of the "5 minute grace period" that she's talking about.. if that's even real
PS- I woke up with scars and blemishes all over my face.. I DO NOT recommend this place to my worst enemy.
I guess they let anybody own a business these days..
***AFTER I BLOCKED HER SHE CONTACTED MY DAD!!! I dont even know how she got his number!!!!! this lady is CRAZY!!***
First time there.. walked in 7 minutes late (10:07) because it's a small store so it was a little hard to find. Walked in to small cluttered place with no one inside. 10 minutes later Kaye the aesthetician walks into the store with an attitude saying "You're late" I apologized and explained to her it was my first time and the place was hard to find and she replied with "well you're still late"
I told her I didn't appreciate her telling me I'm late when she walked into the store 20 minutes after my appointment time (@ 10:18.. appt time 10) with which she replied "damn you're sensitive"
During the entire facial I was in pain. I kept telling her that it was hurting and she wouldn't stop.. I had to physically move my face. I've had hydrafacials before and NEVER experienced this amount of pain.
She didn't ask me any questions about my skin which I found weird and I also had to tell her that I had moisturizer on so she can remove it.
Overall just beware- the place doesnt seem clean, Kaye is extremely unprofessional and rude, the facial was painful and I did not enjoy it and if it wasnt for the fact that I got this off groupon I would've just walked out read more