This is the second time I have used Pac's for appliance Repair. He came on the same day I called…read moreboth times. He is reasonable in what he charges and knowledgeable I will use him again if I need appliance repair.

Very reasonable and easy to work with. Fair price as he fixed it for me without charging extra.read more

Excellent experience! Technician arrived on time, used surgical booties to protect our floor and…read morewas able to analysis the issue within 20 min. A replacement part was required. He took a deposit, estimated the time of delivery and ordered the part, making a follow up appointment with us for Saturday. Sure enough, the part came in as expected and it took him less than 30 to install and test it out. Good experience all around at a decent price! Will go with them again for future service needs!

Not good at all. Technician tried to switch off the refrigerator and wanted us to call him again…read morefor service. Very bad service and bad experience. These people are just a loot.

I've been shopping at Menards for many years and love their 11percent off sales. Needed to pick up…read moreone item the other day and was able to get in out quickly. They had plenty of open cashier's. Stores are clean, and seem to have almost everything under the sun for a home improvement store.

Not having been back to a Menards in a very long time, I found the prices still to be the lowest…read moreamong the major home improvement centers (i.e. Home Depot, Lowes), but the service this time was really good. Frankly, this surprised me. Menards was a very important name early in my adulthood where free moments were occupied doing various things related to home improvement, and every weekend meant at least one trip to Menards. You accepted the observation that service and quality was better at other places, but the prices couldn't be beat and you had to weigh how long the product had to last. And for things that needed to be changed out (batteries, light bulbs), buying it at Menards was a no-brainer. Also, I worked in Wisconsin, and many co-workers would tell unpleasant stories about friends who worked at HQ and the main DC in Eau Claire. So this is the view that I lived with. This time my BIL wanted to go to Menards initially, so that's where we started. I ended up going back by myself multiple times because of my experience (and will probably go back again while in Chicago). There were multiple times when I couldn't find what I was looking for (I had time so didn't mind wandering a bit), or had to do something different (purchase toilets that would be later picked up by our contractor)...and each time, when I asked someone in that giant warehouse, they would direct me to the right place, call someone over to help, or walk me to the place that had it if I had gotten lucky and asked the right department. Every person was pleasant and didn't appear to be in a hurry (which greatly helps a customer not feel bad about interrupting). Some things don't change though...this week, they have their 11% rebate on everything sale...20 years ago, I remember coordinating getting the right rebate form, sending the right receipt with it, actually mailing it in, and then forgetting about it, until a postcard came later with a credit to spend at Menards. They are notorious for this...the other box retailers have made rebates more automatic and digital, Menards continues to use postal mail, mainly so a larger percentage of people just drop out...plus it is a store credit, so it encourages to shop more in the future. And of course, because they are so big, they have the opportunity to purchase things not related to home improvement in bulk at certain times, and pass the savings on to their customer. They have groceries (not great prices), but you will also find baked goods, and frozen shrimp for really low prices. You just can't depend on it always being available.

He did a good job repairing my washer. I highly recommend them. The cost was reasonable too.read more

I called different places to get a service repair visit, I'm assuming they are with Angie's list…read morebecause an agency transferred my call to them. After talking to their receptionist that answered the call it seemed to me that they charged fairly. Part of the service should be how to talk to clients and I felt that when I was asking questions about the service and cost he was very annoyed by me asking him questions. Overall it was a waste of money just for him to go through the settings on the fridge, which I had already done! Please work on your customer service skills because based on that I decided not to move forward with the $489 repair cost. Not user friendly.

(I am not in Il., I am in Colorado...)…read more Horrible. I ordered a couch online on 10/2, I wanted it delivered on 10/3 and now I am being told they can't deliver it when I asked for it... (They said I am unable to choose a date, so I went thru the motions so I could get a screen grab - see screen grab.) NO ONE at AF could give me any information...They told me they no longer deliver and it all goes thru a third party called OneRail. I had to call OneRail to get anywhere - (Nowhere) It was ordered for delivery next day delivery and it will take about 3 days (or more) to get it. I Won't be doing business with AF anytime soon. ***UPDATE - 3 days later, still no couch. I canceled my order and am getting refunded. I have to call HQ to get a refund. Here are my notes of the conversations: 1R - 2024.10.04 - Kevin - Driver will be assigned TODAY (2024.10.04 - 1:15Pm) 1R - 2024.10.04 - Jenny - 3:25pm Driver confirmed for Saturday AF - 2024.10.05 - Alex - no driver confirmed 1R - 2024.10.05 - Chris - Driver confirmed for Sunday (2024.10.06) 1R - 2024.10.06 - Jenny (again) "out of our hands"* (The drivers pick what and when they deliver.) AF - 2024.10.06 - Alex - will be refunded today (can't be canceled) Have to call HQ to cancel. Horrible. Shameful. Sad.

We purchased the Sofa on 07/15/2023 a Youngstown Motion for $799.99 and $199.99 for delivery. The…read moretotal cost was $989.98. After 3 month the seating is so bad you are sitting on a frame. Went to the store where we purchased it from in Streamwood and was told there is nothing, they could do we did not take out an extended warranty The reason we did not take out the extended because I was told there is a 1 Year manufacture warranty. I was given a email address of myafwarranty claim.com we filed the claim someone did came out looked at the sofa and his filed a report they there response was " After careful review of the information submitted and your plan's terms and conditions, it appears that the reported issue is the result of normal wear and tear rather than a specific accident or incident. Normal wear and tear is the expected decline in the condition of a product due to regular daily use. Furniture becomes worn looking because of normal physical deterioration that occurs with everyday use. It is expected that there will be some scuffs, a gradual buildup of soiling, and minor damage that occurs from repeated daily use rather than a specific incident. This includes but is not limited to mechanical or structural failure from repeated use rather than a particular event. According to the terms and conditions, wear and tear is expressly excluded from coverage and therefore ineligible for service. My response was. " Claim # C192620 We purchased Sofa sku# 59914-039-1X-F ( youngstone Motion af) from American Freight on 07/13/2023 This sofa is 3-month-old there is no way this is Normal wear and tear we are in are late 60 and have no children or grandchildren living with us. I can see it wearing in a year or so but not 3 Month. I have also been calling with no answer 888-825-6558 please call me 708-785-3111 (No response) I was given the phone # for the manufacture warranty I call Called 888-825-6558 and was asked to press 1,2,3 #2 was if you purchased within one year and think is a manufacture defect push #2 when #2 pressed it said extend warranty and Hang-up. 1/4/2024 1:50 PM Called 877-927-7957 and spoke with Amanda I was told she called 888-825-6558 and spoke with someone and gave them my phone and will have someone will call me back 1/8/2024 1:55 PM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/8/2024 1:57 PM called 877-927-7957 and spoke with someone I did not get there name she told me she will call them 888-825-6558 and will have a 3-way call phone call was transferred to 888-825-6558 same recording came I pressed #2 and disconnected 2:00 PM Called 877-927-7957 answered all associates busy 5 min I was disconnected 2:17 PM Called 877-927-7957 and spoke with Xander and I was given a new number to call 877-336-3041 2:30 PM Called 877-336-3041 "There is no extended warranty associated with this phone number and hung up 1/9/2024 11:11 AM Called 877-927-7957 and spoke with Tiffany I requested a call back from Xander 1/10/2024 11:53 AM Called 877-927-7957 and spoke with Xander he called 888-825-6558 and told they are having phone problems. He asks me to go the web site and submit my complaint there and see what happens 1/10/2024 1:00 PM message sent to https://www.americanfreight.com/customer-service with no reply 1/15/2024 10:22 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/15/2024 10:25 AM Called 877-927-7957 Experiencing technical difficulties call back letter 1/15/2024 1:26 PM Called 877-927-7957 Experiencing technical difficulties call back letter 1/15/2024 1:42 PM Maybe a holiday (Martin Luther King Day) 1/16/2024 12:22 PM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it said extend warranty and Hang-up 1/16/2024 12:25 PM Called 877-927-7957 and spoke with Mercedes and was told Xander is on a call and will call me back 1/16/2024 12:31 PM Received a call back from Xander he is trying to find a new phone # that I could speak with someone. He spoke with his supervisor, and they will have some on call me back from the manufacturer. They will call them direct and give them my info for them to call me back 1/22/2024 10:10 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it says your extended warranty and Hang-up 1/22/2024 10:19 AM Called 877-927-7957 and spoke with Ashley and was told Xander is on a call and will call me back 1/23/2024 10:24 AM Called 888-825-6558 and was asked to press 1,2,3 when #2 pressed it says your extend warranty and Hang-up 1/23/2024 10:30 AM Spoke with Xander and was told claim was denied and case closed. I asked for a supervisor and was transfer to Danny (supervisor) and was told there is

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Really helpful and honest service. I had a problem with an old washer and this was the first…read morecompany that could give me an honest and reliable information and quote. I would 100% return to this company for appliance needs!

AQC Services in Schaumburg was outstanding from start to finish. They responded quickly,…read morecommunicated clearly, and provided straightforward pricing with no games. They arrived on time and were able to repair my A/C the same week. What really stood out was their integrity and professionalism: transparent process, fair pricing, and solid work. They saved me thousands of dollars in the process. Not only are they one of the best HVAC companies I've dealt with, they're genuinely one of the best businesses I've dealt with in my life. Highly recommend.

Alan Appliance came out to determine what was wrong with my dryer. They quickly took it apart and…read moredetermined the issue(s). He offered a reasonable estimate to fix but agreed with the age/issues involved I was would be better served purchasing a new one. I agreed and appreciated his coming out and diagnosing the problem. If it was something smaller I would have definitely utilized their services to fix. Pat M.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Tony's fixed my dryer twice now due to two different issues with the thing about a year and a half…read moreapart. One of the internal rollers went bad causing the unit to screech and squeak as the drum turned. It was loud and unbearable. Tony was able to swing by within a few days of making the call and had it running nice and quiet again within an hour. Professional, knowledgeable, local, good value. Will use him again for whatever breaks next.

Tony is amazing, came in diagnosed the issue with my washer in 30 seconds, changed parts and…read morebrought my machine back to life in under 45 minutes!