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    Aerobi Tech

    2.0 (4 reviews)
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    Gilbert Environmental

    Gilbert Environmental

    (20 reviews)

    Gilbert Environmental did a great job on pumping out our septic tanks…read more They were quick to respond, and very good and thorough in their process, at a reasonable price. George and Axel were very good at keeping me informed and answering any questions I might have about my septic system and maintenance. I / we will definitely recommend them to family, friends, neighbors, business colleagues & associates. Jon G.

    I have worked across the USA in 45 out of the 50 states, including Manufacturing Plants, Natural…read moreGas Plants, and Power Plants. There have consistently been portable toilets and mobile hand washing stations available. Based on the demand and number of workers, there has always been a cleaning and pumping schedule for the company that owns and services these units. I have not encountered a situation like the current one involving Gilbert Environmental porta toilets rental at the Wolf Hollow Power Plant. There have been concerns regarding the cleanliness of the toilets and the functionality of the hand washing stations provided by Gilbert Environmental. The toilet rooms have not been cleaned since the project began on February 20, 2025, and as of March 24, 2025. This situation requires immediate attention for health and hygiene reasons. The project has approximately 150 personnel split into day and night shifts. A call was made to Gilbert Environmental based in Granbury, Texas, but no action was taken regarding our concerns about cleanliness. The soap dispensers at all wash stations are currently inoperative, necessitating the procurement of bottles of liquid soap by the project company to maintain proper hand hygiene for both workers and visitors. Despite the waste tanks of the toilets being pumped, an unpleasant odor persists due to inadequate cleaning of the interior walls and floors of the mobile toilet units. I am not only dissatisfied with the lack of service but also perplexed as to how the company expects not to be cited by state or federal laws and/or nonpayment under these circumstances.

    Garrett Aerobic Septic Systems

    Garrett Aerobic Septic Systems

    (8 reviews)

    We've had unreliable services for the past two years since starting service with them. Everyone we…read morespoke with was very polite however, nothing changed with addressing our concerns. We were to receive services for our aerobic septic system once every 4 months. Our first visit was on time as scheduled. The second visit they were only a month late. We never called to ask about that since things can happen and they did show up. The third never occurred for 8 months. We didn't think about it until the 8th month and had to call them. They had to extend our service. Every visit after that required a reminder phone call due to it being one to two months overdue. Now we're paying attention and there's no chance of us missing a visit since we have security camera's around our home. Our last contact with Garrett Aerobics Septic Systems was to notify them of another late service and that we would not be renewing our contract with them due to the unreliable service. My wife spoke with Brenda, the Operations Manager, who sent someone out to take care of the late service. Both Brenda and the technician were polite however, the technician didn't have chlorine tabs, which we were paying an extra $75 per year to have completed with each visit. He ended up using some that we had on hand and also stated he had some other customers after us. I hope they weren't paying for that additional service as well. My wife called back to let Brenda know the technician didn't have chlorine tabs and had to use ours. She stated they would extend our service which included one more visit. That extra visit never happened. Due to the unreliability of this company, it does raise the question whether we ever received chlorine tabs during the time they were servicing our septic system or how many services might not have been completed if we weren't monitoring.

    We used this company when we moved into our house because the previous owners did. Over the course…read moreof living here for just over a year now, we've had to have them out here at least 5 times for different issues. I've never lived in a house with septic so I did not understand until now that this is NOT normal. At one point I asked if there was something we were doing wrong or if there's certain maintenance/care things we need to do to avoid having them come out so much. I was given a very unhelpful response by the office woman to not use our garbage disposal. The last straw came this week. We had a new pump put in by Garrett in May. When we had another company out here earlier this week to pump the tank, he said that the pump on the system was overheating. So we got Garrett back out here, and they replaced the faulty pump because it was still under warranty but then called us to charge us for the labor!!! So we had to pay $300 for them to replace a faulty pump that they put in. It's not our fault that they put in a defective pump, so why should I have to pay for the labor? Will never use this company again.

    Aerobi Tech - septicservices - Updated May 2026

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