We had Rick Massey came out to check the house . He was so professional and easy to to talk to. He…read morelet us know what he found and ways to protect our home. Give him five stars for his service.

Orkin pest control is amazing I call them up a year or longer to my aging parents downtown…read more historic home and they took care of all the issues. On another note Robert the technician is extremely rude. His bedside manner is almost unbelievable. His tone and demeanor was overbearing. Robert has miss some important classes about customer service and how to treat people especially elders. I give Orkin a 5 star but Robert is not a good asset to the company at all.

Harry is nice and does a good job. Answers promptly and beats prices of many other pest control…read morecompanies.

From the owner: Sentinel Pest Control is a fully licensed, locally owned pest control business dedicated to…read moreproviding a high value service at a reasonable price. With 10+ years of experience in the industry, there’s no pest issue we can’t handle.

The West Monroe, Louisiana Terminix field office is a complete joke. I have reached out numerous…read moretimes regarding a mice treatment I paid $160 for, and the service was never completed. Technician Cody Evans showed up, sprayed my house for insects instead of addressing the mice issue, then told me he would return to place bait traps. He never came back. I repeatedly contacted the lead supervisor, Paul Gunby, and received no response whatsoever. I then escalated the issue to the corporate office requesting a full refund, and I am still waiting to hear from the local general manager. What's especially telling is that before my money was paid, I was able to reach both the supervisor and the technician. Once payment was made, all communication stopped. Calls to the local office now go unanswered. This office has zero accountability, terrible communication, and no problem taking money without providing services. I feel completely taken advantage of. Do not trust the West Monroe field office with your money.

As a few others have said..if i could give negative stars I would. We had terminex take care of…read moreour home when we first bought it 15+ years ago. We had a termite contract with them. A month ago we needed to replace the columns and railing on our front porch. We found termite damage in the one column. We called terminex and were informed we had requested the termite clause be removed in 2016 and only wanted outdoor pest control. We did not do that. We called another company that had come highly recommended by several of our friends. After their inspection we were told that no pest control had been done. Luckily for us there was no termite damage to the house. The damage we did find was old. We had been paying terminex for nothing. We were lied to about canceling our contract and lied to about the pest control being done.

I was moving into my home for the 1st time and wanted pest control services prior to furniture…read morebeing delivered and my family getting settled. I contacted other companies and they were either overpriced, wanted the customer to enter into a contract (understandable, but not what I was looking for) or they were not available during a convenient time frame. I contacted this company and they were very professional and their hours of service were exactly what I was looking for, due to my work schedule. I am extremely late with this review because it has been a year and I still have not had any major issues (great pest control products I will say), but I plan to call them back soon because my home is located in the midst of a great deal of trees. This is a small company, but their service outweighs those on a large scale. Give them a try and you will not regret them.

From the owner: We have over 25 years of experience. Family owned and operated. We offer one time services monthly…read moreand quarterly services also available. We offer no contract plans.

Gave me back my deck and yard! Great customer service…read more I think that's enough, but Yelp says it's not so I hope Yelp thinks this is enough. My apologies to Mosquito Joe for mucking up their review with stuff about Yelp. Way to go Yelp, you made it about you.

Technician left the gate wide open. After they left we put our dog outside and she got out…read more Luckily we were able to get her back after awhile. Checked the cameras and the tech had opened the gate to come in left it open while he sprayed. Don't have video of him leaving but the gate was in the exact position when I went outside as it was on the video. Our eight year old son had a meltdown thinking it was his fault that he didn't check the gate. Called to explain our issue and was told they would make a note in the system to close the gate from now on. Figured that was day one stuff that should be gone over with all employees entering people's property. Great service, but you might lose a dog. We cancelled our service.

We have been Cook's customers for many years. The service is dependable and if we have issues in…read morebetween quarterly treatments, they are always quick to come out and take care of the problem. My daughter and I are allergic to wasps, and these pests are common on our farm. Cooks keeps them in check, and we never see any bugs in the house. Recommend them highly as a good local Alabama owned company.

The dreaded cockroach season is upon us, and combined with removing three trees close to the house…read morewe now have guest. Since we aren't running a bug B&B, and the line was crossed when I had to fight Jumbo King Cockroach for breakfast, it was time to exterminate. Haven't had bug service in a few years and refuse to deal with out of town company trying to buy up all the local business', that always leads to the worst service possible and bug folks now want a contract. Let the search begin: places call to what I thought was larger local company with a catchy jingle, phone was answered in Tennessee. Deal seemed fair and bug companies are like locksmiths, one operator that has bought all companies locally and now operates in disguise as a small one man shop. After 4 attempts, yes that's four, to send me a contract to sign so they will come out, still have the address wrong in the contract, not signing a wrong contract and really if you can't pay attention long enough to write that down what else do you neglect? After all, if you can't get a man to take care of you on the front where they get paid, imagine trying to get them when you need something and have already paid. Turned to my yelp buds for guidance, no real help there as most reviews were generic and seemed to mainly refer to large national chains, we have already covered that. Riding down the street found Carey doing some admin work at a trailer he uses as office on my street. What a lucky moment! I stopped and spoke with him, very nice talk and small operator, my goal. He was able to send a man down that day and what a great guy he is, ran a whopping 5 min late and called to let me know? What? Can this be the way to start a business relationship? Who on earth these days has respect for the customers time? Bug Hunter that's who. We are three days past spray and have removed a small army of roach corpses and not seen a single live bug. I hate to say they were $25 cheaper per service than the other clowns I tried to hire, and that's after Cooks dropped price $50 for first visit after incorrect contract #3. Ended up paying $150 bucks less for the year. Pay more, get less now you understand why I wanted a local guy not a national chain with advertising budgets and administration overload. Sometimes things work out for the best, after all if Cooks had been write, write, writing down what I was saying instead of singing look, look, looky here comes Cookie, Well you get the point, I can't believe a company spends that much on advertising and when a customer tries to hire, well they fumbled that possibility, and it was such a simple request, use the correct address for service location, ya' gotta have that right to find the house, no? That's the bloated admin of a chain right there.