Showed up on time, with the correct parts Explained the…read moreissue, put up with me asking all kinds of questions while he did his work and finished in about an hour. Was a fair price for the work and part involved Will use them again for other appliances

Communication prior to tech arrival was excellent. Thanks to the tracking feature provided, I…read morewasn't stuck at the house the entire window. Additionally I received a robocall and text when the tech was on his way. Derrick was professional and very knowledgeable and checked the stove thoroughly. It was a suspected igniter failure. Derrick had replacement parts stocked in his vehicle and was able to quickly remove and replace the broken igniter. He then tested the oven to make sure repairs were complete. We have used this business through many years and have always received top notch service. Oh and pricing was very fair. I guess you could say they live up to their name...Hometown Hero! Thanks!!!

I've been in many times, and it's so much fun to look around the store! Although I've looked around…read morea lot, the only thing I've purchased is a table and chair dining room set. The prices here are pretty high, which has prevented me from making more purchases over the years. But I do like to come and look around for ideas, and especially scout for deals. There's always a surplus of employees, to be honest there are way too many, which makes the shopping experience a little less enjoyable with a new sales person asking if you're finding everything all right every corner you turn. I plan to come back often whenever I have a large furniture purchase to make. Never realized overtime that you can almost always find a better deal in store than online for the same exact product!

DO NOT GET FURNITURE DELIVERED…read more Where do I start? It has been a nightmare since I ordered furniture in person at the NFM on 01/21/25. We ordered Ashley branded night stands, a dresser and a chest. They were scheduled to be delivered on Saturday the 24th for garage drop off. They arrived boxed up and boxes were in tact and appeared okay. We opened up the night stands which had no damage. We opened up the chest which had damage. One corner near the legs appeared to have water damage and was bowed out and another corner was cracked, splintered and missing a chunk. We called customer service who said they would bring a replacement on Wednesday the 28th. They also would unbox this one and put that and the unboxed dresser into our home. (The dresser was too heavy for us to move and we underestimated that when we ordered garage drop off). On the 28th, a replacement chest was brought already opened and ready to be used. Only issue was THIS PIECE WAS ALSO DAMAGED. We also opened the dresser and lo and behold, DAMAGED. Same issues with damage to the corner or trim. We were told by the delivery people someone would call us. Hours later no call so I called customer service myself. I had a conversation with a very rude employee named August. He was very full of himself and kept cutting me off and said he is to the point and even said I would thank him later - why should I thank him when he is doing his job and we have had deliveries with damaged furniture TWICE at this point. I tried to cancel and have all pieces picked up but he insisted I go back into the store and pick out another set first. So I did that weekend and I did not find anything else I wanted. I went to the in store customer service who ordered replacements for the chest and dresser. They were delivered on February 4th. The chest had a slight scratch to one of the legs but I wasn't worried about it so I accepted it. The dresser had damage AGAIN. This time, the trim at the back was splintered approximately 3-4 inches. I called customer service again and the employee told me she could not guarantee the furniture was not damaged because she can't determine if it's damaged in warehouse or during delivery. We got a third dresser delivered on the 5th, which finally no damage. I am exhausted, frustrated and disappointed. So many people here in Omaha praise the NFM for their service and quality of products they sell. I can say I do not think I will ever order furniture to be delivered from here again. I am also out near $100 for tips on delivery drivers but I refused to stiff them because they are doing their jobs.

I'm told that this company is now renamed Alpha Appliance Repair. I hired them to diagnose and…read morerepair a problem with a Maytag HE front loading washer. On a 30 minute quick wash, it would take about 2 hours. After 3 visits and replacing a soap valve and a timer module, the problem still existed. Frustrated, I called All Appliance, a factory authorized company, and within 15 minutes, they diagnosed the problem to be a faulty water valve. It was ordered and replaced and all is great. I contacted Alpha in an attempt to negotiate some sort of refund, be it all or partial, explaining what actually fixed the problem, and the owner was not, in no short terms, going to entertain the notion of any refund of any amount to me. I paid $120.00 for the wrong diagnosis, bought 2 parts I did not need, and somehow in her mind, she feels it was not there fault. I would steer clear of this company for appliance repairs of any kind.

Nick and his crew did a fantastic job with our dryer. We ran into some complications and Nick…read morestayed in contact with us the entire time. He figured out it would cost less to get a new dryer instead of putting money into our old one. He handled finding one that was comparable with our washer, ordered it, trucked it and installed it for a great price. I will definitely us c2k appliances in the future!

I ordered my appliances a month before I needed them and when I moved in they were ready to do the…read moreinstallation. Had one minor problem and they came right back to fix it. Great business, highly recommend and I will be doing more business with them in the future.

Forget the Mart, Ortmeier's Beat the price, Gave me great service, and sold me A great product…read more Speed Queen. Thank You !! See you again !

I love coming in here to look around at the different items, and get inspiration! The price point…read morehere is better than Nebraska furniture Mart's usual store, although I do often feel like I can find similar products cheaper online. Things are laid out very well here, so it's really fun to look around at the different items and styles! Things are easily organized by type of products you are looking for, and there's plenty of room to walk around looking, and see all angles of the items for sale. This store, just like Nebraska furniture Mart has FAR too many employees. You can tell they are all commission based. Every time I walk around, between five and 10 employees ask me if I'm finding everything all right. This isn't the worst thing that can happen while you're shopping, but in my opinion, it does get a little annoying, and concerning to see how many employees are without customers to help. Overall, I love coming here for inspiration! I am very picky on the items I buy, so have yet to find something I actually purchased in the store, but hope to someday as the price point is reasonable.

The people who work here are very kind and check in frequently! They have a large amount of pieces…read morein this outlet, if you can't find what you're looking for, they definitely can find something similar online. The value depends on the person, the pieces are not necessarily cheap, they are reasonably priced. Anywhere from $400-1900 for a couch.

We're traveling in our motor home, staying at Willow Lake, and our residential sized refrigerator…read morestarted leaking. Called Bonsell, upon family's recommendation. So pleased with the service. Technician hadn't work on an RV refrigerator, but figured it out and got the job done. Knowledgeable and courteous. What more could you ask.

I had a Bonsall technician out a few years ago to help with an electric stove issue (it kept losing…read morepower). He came out, looked it over, couldn't really find anything wrong so he tried that seemingly universal cure -- unplugging it then plugging it in. Because he wasn't sure it would work (thankfully it did!), he refused to charge me. WOW! Fast forward to a few weeks ago and a dryer that wouldn't heat properly. Guess who I called? Yep - Bonsall. I was very happy to pay for the work this time. And very happy I don't need a new dryer! Bottom line: I heard good things about Bonsall, tried them once, had a good experience, tried them again, and had a good experience. Hopefully I don't need them again but if I do, I'll definitely be using them again. If you have an appliance issue (or need a new one) and you like working with honest people who are very competent, give Bonsall a call.

I found Tim on here and gave him a call about our ice maker being broken. He promptly came out to…read morediagnose, then fix the issue as soon as he could. He was a kind guy and did a great job getting our issue taken care of. Would suggest giving him a call for any appliance issue you are facing!

I called Tim about an oven that wasn't producing any heat. He came out quickly, identified the…read moreissue, picked up the part and had it fixed in no time. I highly recommend Tim's services!

Steve did an amazing job installing my 100 inch television in my basement. With the TV being so…read moreheavy, he made sure to use heavy duty hardware to ensure that it wasn't ever going to come out of the wall. It was centered perfectly on the wall between the surround sound speakers which he also hooked up for me. I really appreciated the time that he took to hide all of the cables and attention to detail. Highly recommend for TV mounting and other odd jobs.

Not only did Steve provide top-quality service mounting my TV (something I was way too nervous to…read morehandle myself), but he also took the time to share valuable knowledge and tips about upgrades and improvements I can make around my new home. You can immediately tell how experienced and professional he is. I'm extremely grateful for the level of service he provided, and he's officially my go-to person for any installation or repair service I need. Highly recommend!

Spent a long time browsing, saw a basket labeled $5, asked to buy some of the items marked as $5,…read moreonly to be told that this is a special and $20 must be spent first. Not clearly posting this info is just irritating and kind and of scummy, like they're deliberately misleading people into getting ready to buy something only to raise the price at the last second. I don't recommend this store at all

best shop in town i recommend every to pass by and come back everytime super friendly staff…read morebeautiful pieces and very good prices great value