First response was very prompt and they were on time for the first appointment. We had asked them to fix our front and back porch in June 2019. After promising a certain price, the final total was so much more than first discussed.
The start date of the project was delayed due to their own reasons, which they made up excuses for every time, and the final result was very sloppy.
Within the first few months, the wood started peeling and even a non professional can tell that they did a horrible job and chose the cheapest option for wood.
We signed a 10 year warranty contract. After contacting them numerous times, they said they are extremely busy. I don't see how they can be so busy -- with this skill set, professional, customer service, I can't imagine them to have many customers.
Overall seems very sketchy with a billion red flags. Poor decision on my part for choosing them to take on this project.
Contacted them June 2020 asking if they are back to work after COVID. They told me they aren't and that they will contact me when they are back to work. No contact.
April 2021 I contact them, lo and behold -- the number is now used by someone else. I don't know if they closed up shop or left the country but this is serious BS. read more