i Have never been treated so poorly by any store the employee began waiting on me then before she…read morecould finish ran off I waited 25 minutes to finish being waited on I ended up leaving when I called the manager soon after he berated me and hung up on me I have been a faithful customer I've bought all my tanks fish and supplies there I will not return

I get my snake live mice from crazy pets. And thay are the only store in London ky to sell live…read moremice.

This place is a mixed bag. The variety was unexpected for a small store in a small town. No puppies…read moreor kittens which is fine with me. They did have various birds, reptiles, rodents, freshwater fish and even a tarantula. They also had a good stock of supplies. What they didn't have is the energy or desire to clean their tanks. I went three times and ever time they were sitting in the back. Meanwhile the tanks are green with alga and full of dead plants that they still hope to sell. There was not too many dead fish, but there was not much variety either. My first trip to the store the person who came out to help me said something about needing to clean the tanks, but over the two week period that I visited the store she never got around to it. I pointed out a large dead fish and she said "I guess they picked on him until he died." She never bothered to remove the fish. If they cannot be bothered to clean their tanks, I cannot be bothered to spend my money there.

I brought mt dog in To be groomed and the older lady with…read moreblonde hair that was a groomer was so rude to me that we left without even getting the dog groomed. I have never been treated and talked down to so bad. I will never come back to this store.

I Wii never take my dog to them again. Long story but they let him fall off the table. Said my…read moredog wouldnt let him do anything to him. Hes never acted up before. I think all they did was bath him and wanted to charge me. I did not pay for it. I wont go there again. Dont even want to give them a one star but had to, to post.

If anyone in london drops off my cat, it will not be put to death. You all got that? MARKread more

Do not send cats here if you might want them. This shelter kills cats *immediately.*…read more Brought a cat here an hour before closing. This morning, called 45 minutes after opening. Cat was gone, no explanation.

The groomer has disappointed me several times now. I could have done a better job with a weed…read morewacker! Poor quality and my poor babies looked terrible. Gave them another chance but no more chances! The manager and the other staff are very nice.

Fast service! Professional and courteous! Please don't miss out on this wonderful experience!read more

I have bought four pups from The Pet Fort over a period of 9 years, all of which are excellent. The…read moreowners at The Pet Fort are honest and care about each animal. If you need supplies or a pet go to them first, if they do not have what you need they will do their best to find it for you.